Thelma C. Herrera

925-***-**** • acxa27@r.postjobfree.com

Additional Information

Skills: Skills and Specifications

Communications

Analytic and interpersonal skills

Hard worker

Cooperative and able to work as a team

Knowing the managing of computer system and other office tools

Coordinate and customer services skills

Charming personality and professional appearance

Cooperative and honest

Patient and great communication skills

Charmin personality and professional appearance

Bilingual skills ( Spanish/English)

Summary of Qualifications

• Eleven years working as a home care specialist with experience with consumers with different disabilities with safety as a priority and excellent costumer services as well as management the different skills and task of the job requirements.

• Nine years of experience in management a natural store and clinic doing different task such as scheduling, management personal and works with team creating and manage different project.

• Improving costumer services with different training.

Professional Experience

In Home Social Services, Walnut Creek, California December 2004 – Present

Home Care Specialist

IN HOME SOCIAL SERVICES. I.H.S.S. From DIC-2004 until today

Contact: Sandra Hare 925-***-****.

I.H.S.S. Client. Maryellen Thomas 925-***-****.

As a Home Specialist we make sure the safety of the consumer is our priority.

Alfalfa Natural Store and Clinic March 1991 – May 2000

Clerk-Manager

Alfalfa Natural Store and Clinic Plutarco Elias Calles # 202, Guadalupe Nuevo Leon, Mexico

Contact Romelia Garza at 011 52-81-152*-****

Duties and Responsibilities

• Perform basic office duties such as answering phone, directing phone, managing email and fax as well

• Making payment for providers, helping the owner to make all the payment of the business

• Managing office using tools such as computer system, calculator, copy machine, scanner, fax, etc.

• Making and sorting checks to the different people depend of the circumstance

• Managing the payroll of the employees

• File the product alphabetical and have in order all the information of retail and patient for different needs

• Managing and making appointment for patient when they require to see the dietician or doctor

• Managing the inventory every three months having control of the product and control of the finances

• Provide the costumer services performing the duties of my job with honesty and good manner to the consumer

Liverpool, Monterrey, Outside U.S. December 1996 – May 2000

Sale Person

Education

University of Phoenix (AXIA) October 2009 – May 2015

Bachelor of Health Administration in Long Term Care

GPA 3.39

University of Phoenix (AXIA) October 2009 – January 2012

Associate of of Arts in Health Care

GPA 3.31

Preparatoria No.1 (High School)Outside U.S. August 1991 – June 1993

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