KATHY PAPAC

( FULL LEGAL NAME: KATICA CVJETICANIN )

* **. **** ***** ****, Saint James, New York 11780 Cell Phone : 917-***-****

OBJECTIVE AND PROFILE

Looking for a full time retail sales or assistant sales manager position in store, supermarket or rent-a-car agency. Over ten years of work experience as a store sales/assistant manager, bookkeeper, and part time office manager for various firms throughout New York City and Long Island.

WORK EXPERIENCE

Macy’s Smithhaven Mall - Full Times Sales Associate ( 2015- present ), Long Island -

● Greeted customers and provided warm and friendly customer service as well as pleasant shopping experience;

● Sold various Macy’s merchandise and met given very high sales quota most the times;

● Reviewed line of merchandise, order and organization of floor or units regarding various specialized types of merchandise such as “Under Armour” and similar fashion brands.

● Closed store registers at 10PM, reconciled cash and credit balances, merchandise coupons, discounts and returns.

● Resolved customer complaints and information technology ( computer ) issues regarding credit cards, pricing, and sorted merchandise issues communicated with the Store’s senior management when necessary;

Global Media NY, Inc, - Part Time Bookkeeper ( 2008-2015 ), Long Island -

● For small family owned business - maintained the chart of accounts and orderly bookkeeping system, including entering all invoices, payments, revenues and expenses into accounting software, prepared documents for outside accountant’s review;

● Managed Accounts Receivable - issued invoices to customers using various software, monitored payments and late payments, created lists of delinquent and problematic accounts, prepared accounts for outside collection when necessary;

● Managed Accounts Payable - reviewed all invoices received by firm, verified amounts and paid all supplier and other invoices when due;

● Reconciled bank and other transactions as well as managed petty cash account;

● Monitored level of office supplies and purchased office supplies. Trade Fair - Full Time Large Supermarket Assistant Sales Manager and Sales Associate

(1995-2002), Astoria, New York -

● Managed a team of 3-5 cashiers and store sales assistants in a large Trade Fair supermarket located on Ditmars Boulevard, Astoria;

● Reviewed inventory and staffing issues, daily cash and credit card management and store security issues;

● Assisted management with books and daily management reports. SKILLS

● Quickbooks and Quicken software, including QuickBooks Financial Software for Professional Services 2010 version.

● Microsoft/Windows Systems - Excel, Powerpoint, etc

● Fluent in English and Serbo-Croatian as well as proficient in all Slavic Languages.

● Basic Comprehensive understanding of Romantic Languages from proficiency in Latin.

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