Production Supervisor/Quality Assurance Analyst

ASIFA SHAIK

**** ***** ****** ***, ***********, Ontario, L5V 1G7

647-***-**** *****.*********@*****.***

SUMMARY OF QUALIFICATIONS

Over 3 year of experience of quality assurance and production supervisor in Pharmaceutical industry

Post graduate diploma in Food Science and Technology

Exceptional knowledge and work experience with pest control, trace/recall and safety regulation programs, performed manipulation of test samples using PCR, HPLC, GC, UV spectrophotometer, pH meter and viscometer.

Strong academic qualifications and knowledge of HACCP, SOP, GMP

Resourceful, reliable with positive attitude and committed with integrity, self-motivated and team player

Meticulous attention to detail and ability to develop and maintain strong working relationships.

Works effectively in group work environment as well as individually with excellent time management and task prioritization skills

Exceptional interpersonal and communication skills with the ability to build and maintain client relationships while interfacing positively with people of diverse background

Multilingual (English, Hindi, Telugu, Urdu), demonstrated effective communication with team members in English

WORK EXPERIENCE

Formulation Development Technician, Canada Optimal Nature Inc., Toronto 2016(May-Oct)

Developed soft gel, gummy formulae and process for new products including literature searching and review, sourcing new raw materials, performing risk assessment for formulation/process development, conducting experimental design and execution of lab scale, supporting the final formulation and processes

Documented all data generated and reported all research work performed recognize out of normal experimental situations and design experiments to trouble shoot problems, provided feedback to the supervisor and seek assistance as required

Quality Assurance Specialist, Fiera Foods, Toronto 2016(March-May)

Ensure that all documentation and checks are being completed throughout the shift.

Working with engineering and production to develop solutions to production issues,

while maintaining food safety.

Ensure Good Manufacturing Practices are adhered to throughout the entire plant.

Communicate with the Quality Assurance Supervisor throughout all work shifts.

Modifying existing products and processes and developing new ones.

Checking and improving safety and quality control procedures from the raw material stage through to the finished product.

Shift Manager, Popeyes Louisiana Kitchen, Toronto 2016 (Jan-Feb)

Performed expertise in upselling techniques and customer service skills, resolving customer complaints and queries improving overall quality of service and safety hazard

Maintained records on quantities of food used.

Managed the customer service functions, including cash, cashiers and merchandising.

Handled cash registers at the end of every shift to ensure balancing was done in a proper fashion; resolved any discrepancies promptly and filed reports accordingly for Store Manager

Customer Service Representative, Zedd Customer Solutions, Toronto 2015

Worked as a Customer Sales Representative for RBC Royal Bank

Responded to customer’s needs and concerns

Activated credit cards and provided information about insurance services

Food Service Supervisor, Fit for Life Restaurant, Toronto 2013 - 2015

Maintained the Standard Operating Procedures of the equipment used and followed safety standards successfully passing the health and safety inspections

Assessed customer needs and provided expert advice about available products

Offered add-on and cross-selling opportunities to better serve the customer

Kept the working environment clean at all times

Managed inventory at month end and entered information on pre-set databases for reporting purposes

Production Supervisor, Hetero Laboratories, India 2011 - 2012

Identified opportunities for improvement and rationalization of manufacturing costs to contribute to the development of the strategic plan and to improve the performance of the plant

Ensured implementation and execution of continuous improvement projects in respect to production activities

Developed data and ensured that the desired results are achieved

Enforced strict adherence to the production schedule in order to provide excellent service to all customers and to meet expectation

EDUCATION

Post Graduate Diploma in Food Science Technology, Centennial College 2015

Relevant courses included Food Microbiology, Food Chemistry, Quality assurance, Food Analysis, GMP & HACCP, Quality Control, Product Development, Food Safety

Bachelors in Pharmacy, Pulla Reddy Institute of Pharmacy, India 2011

Courses included were Organic chemistry, physical pharmacy, Inorganic chemistry, Medicinal chemistry, Biochemistry.

Additional Skills

Up to 23 kg (50 lbs)

Type of Industry Experience

Escalate more serious quality issues to the Quality Assurance and Regulatory Manager as appropriate.

Perform daily production temperature test to ensure the temperature testing protocols are followed.

Control and analyze deviations and make sure all the related process are properly followed.

Control and monitor change control process implementations, and assure all the revised documents are implemented, and all the training records are file properly and meet Quality System requirements.

Assist the Quality Team with periodic quality/environmental audits.Food and beverages

Specific Skills

Develop and conduct programs of sampling and analysis

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