IT Project Manager, System Specialist, Disaster Recovery, DC Migratio
Resume:
JOHN CASCIO
*** ******* ****** • Elizabeth, New Jersey 07208
H: 908-***-**** • C: 917-***-**** • ********@***.***
EDUCATION & CERTIFICATIONS
Kean College, Business Administration
Roberts-Walsh Business School, Computer Programming
ITIL V3 Foundation Certification (Cert # 181328 - 10/16/2009)
Leading Edge II Certification
Business Continuity Planning
Dale Carnegie Training
INFORMATION TECHNOLOGY PROFESSIONAL
Project Management ~ Technical Specialist ~ Disaster Recovery
A highly accomplished, forward-thinking Information Technology professional that has experience in SDLC application projects in addition to ITIL V3 certified for infrastructure. I have displayed proven expertise in leading major projects across diverse organizations within the pharmaceutical, healthcare and financial industries. Over the years I have demonstrated expertise in all aspects of SDLC application project in addition to Infrastructure, Change Management, San Storage and Disaster Recovery. Worked on developing my skills at assessing situations, identifying key issues and implementing innovative solutions to drive operational efficiencies; Customer focused problem solver. I have developed numerous years of experience as an Influential communicator; expert at building relationships with cross-functional teams and business unit leadership.
Areas of expertise include:
Program/Project Management • CMDB • Change Management • Application Development Data migration and Protection • Technical Disaster Recovery Plan • Business Continuity• Data Center Migration• Documentation • ITIL V3 Certification • Vendor Relations
PROFESSIONAL EXPERIENCE
Mercedes Benz, Montvale, New Jersey (Jan 2015 – Present)
Technical Project Manager
•Act as the liaison between the application and Infrastructure teams to process all requests that relate to ordering of new HW/SW requests, obtaining new IP addresses, documentation of specific fire wall rules, etc… for all new and existing projects that are based upon application requirements specifications.
•Submit Operational Level Requests (OLA) for the purchase of HW/SW or additional storage space, as requested by the application owners.
•Create documentation that gives a complete design of the application environment to be setup.
•Monitor the project and estimate completion times based upon requirements and notify management of any delays in completion of project.
•Work with the application team owners to understand their environment and requirements that need to be gathered, then translate that information to the Infrastructure teams with all technical requirements needed for a successful completion of all projects I oversee.
Disaster Recovery Project Manager
Provide leadership for all aspects of the implementation of a Disaster Recovery solution for all Business Critical and Infrastructure applications, including the development of Technical Disaster Recovery Plan documentation.
•Design Disaster Recovery templates that will be used for their recovery documentation.
•Facilitated the creation of disaster recovery plans for the Infrastructure and highly critical applications which included secondary applications as well.
•Provide effective solutions that will be used to recover all vital application data in the event of a disaster within the data center.
•Oversee testing and implementation of a Disaster Recovery plan to ensure failover occurs to their secondary site and that all hardware/software are compatible at both locations, along with network connectivity.
•Ensure resource list exists with all contact information in the event of a disaster.
•Ensure all current documentation has been uploaded into their centralized SharePoint location for easy accessibility.
• Conduct Business Impact Analysis (BIA) interviews and associated workshops with Business and Application Owners.
The Children’s Place, Secaucus, New Jersey (June 2014 – November 2014)
Project Manager
Manage the RFP process in alignment with input from the Project Sponsor and Project participants such as Procurement, Finance, and Legal, IT Infrastructure leads, Internal Audit and TCP Senior Leadership team. Review RFP for Co-location using best practices for IT requirements layered into TCP procurement template, Vendor list, RFP response Analysis and Sponsor & Project participant’s signoff.
• Develop/create detailed Project Plan in accordance with IT TCP Methodology and Project requirements, understanding the constraints surrounding the start and completion time of the project so as to align with the annual business freeze.
• Manage RFQ process with vendors supplying HW/SW and/or implementation services in support of establishing the co-located data center. (Obtain all RFQs for HW/SW services for HA/DR project).
• Be the Liaison with Legal and IT Leadership for Legal documents to ensure contract completion
•Order and track all HW/SW delivery/install such as completed orders, updated project plan with delivery/install dates, install confirmations and documentation for installs and support are in place.
•Coordinate all test plans and test scenarios are in place upon completion of the HA/DR project to ensure final sign off
• Develop/create a Project plan for a second Phase in accordance with IT TCP Methodology for Phase 2 scope documentation, list Phase Project participants, and obtain a vendor list for the second Phase along with a completed detailed project plan.
CITI, Rutherford, New Jersey (Nov 2013 – Apr 2014)
Project Manager/Business Analyst
Responsible for the collection and analization of data for application, technology infrastructure, capacity, outages from Citi systems (i.e. Citi Software Inventory, Hardware Inventory, Capacity Management, ServiceNow Incident Management) and perform a high-level assessment to identify the baseline resiliency level and the ability of the application to recover within the Technology Recovery Time Capability (TRTC).
Selected Achievements:
• Coordinate and conduct focused interviews with the application and infrastructure teams to review and validate the information, obtain additional information, close any gaps in the data analysis, understand nuances of the configuration that cannot be readily determined from the data only, identify and investigate potential areas of concern or issues
• Develop the scorecards for the applications and validate the results with the application teams to determine if further investigation or remediation steps are required.
• Monitor and report correction actions through resolution or risk acceptance (e.g. gaps between validated business recovery requirements and actual technology recovery capabilities.)
Assist with the source cause analysis of severe system outages involving Continuity of Business (CoB) invocations through proactive engagement of Citi’s Technology Infrastructure’s Incident Management Team and product/business technology risk and control teams and application managers
• Perform routine updates on project plans, status and issues / risks in coordination with project team
• Assist in the development of metrics to monitor operational resilience and readiness and prepare reporting to key stakeholders
• Actively participate in initiatives to enhance and define new operating performance and risk metrics along with KPIs and KRIs
• Participate on special projects as assigned
• Establish / improve operational processes (process improvement / redesign)
• Ensure compliance with industry standards and regulatory requirements
• Provide leadership, as needed, during business disruptions
• Assist the Head of Global Application and Technology Continuity of Business (CoB) Risk Assessment, Planning and Testing Quality Assurance as needed and act as deputy upon direction
IBM, REMOTE LOCATIONS, NEW JERSEY • 2013
Project Manager – Data Center Migration (June 2013 – October 2013)
As a Data Center relocation Project Manager consultant I help provide technical direction, control and recommendations to the project personnel and recommend the framework migrations and procedural activity for relocation projects where it was needed. Utilization of server team personnel to ensure all existing equipment and devices are being moved and setup according to application specifications. Provide Data Center migration expertise and coordination in support of the overall projects.
Selected Achievements:
•Perform Transition planning on all related projects that I have responsibility for
•Applying Transition scenarios for all related projects.
•Applying Cross-boundary collaboration and teaming for both internal and external clients.
• Responsible for providing value-added service to internal clients and uses appropriate resources/technology
•Gather information from resources to create/update the Run Book(s) that will be used during the migration exercises.
Merck & Co., SPRINGFIELD, NEW JERSEY • 2012
Business Continuity/Disaster Recovery Project Manager (Aug 2012 – Dec 2012)
Manage the Disaster Recovery work stream in the initiative to build a global pharmacovigilant framework for monitoring the effectiveness and safety of products throughout the drug development life cycle.
Selected Achievements:
• Project Manager for the Orion project SDLC migration from version 2 to 3.
• Manage the interfacing applications to determine interdependencies and align recovery time and recovery point
• Conduct Business Impact Analysis (BIA) interviews and associated workshops with Business and Application Owners
• Facilitate the creation of disaster recovery plans for highly critical applications and secondary applications as well
• coordinating projects relating to disaster recovery planning, implementation and tracking
• Responsible for providing value-added service to internal clients and uses appropriate resources/technology
• Daily reviews of existing division business continuity plans and provide recommendations based on industry Standards/ guidelines and corporate policy
ATLANTIC HEALTH SYSTEMS (AHS), MORRIS PLAINS, NEW JERSEY • 2011
Project Manager – Data Center Migration (Aug 2011 – Nov 2011)
Provide technical leadership and solutions for a data center migration relocating all business critical and non-critical application servers to a new co-location. Utilizing the server team personnel to ensure all existing equipment and devices are being moved and setup according to application specifications.
Selected Achievements:
•Work with network, server team and vendors to ensure proper setups and requirements are all in place which consisted of all cabling, cabinets, IP addresses, etc…
•Create project plans to support new application projects being implemented for both hardware/software in the new co-location data center while the data center migration of other application servers was in progress . Define resource availability to ensure all projects (data center migration, Newton project, upgrade to latest Net Backup version) just to name a few were completed on time and within budget
•Oversee all technical aspects within the organization to ensure smooth transition of all hardware to new data center location
PFIZER, Morris Plains, New Jersey • 2000 – 2010
Project Manager – Global Disaster Recovery (2007 – 2010)
Provide leadership for all aspects of the implementation of Disaster Recovery solutions for critical global applications, including development of Technical Disaster Recovery Plan matrixes. Leverage UNIX expertise on all activities performed on servers during off-site location testing and failover testing as well, including server rebuilds, file system creation utilizing VERITAS and data restoration.
Selected Achievements:
•Reduced recovery time and saved significant disaster recovery costs through restoration of UNIX servers using SUN flash recovery.
•Maximized on-site personnel during application testing to increase efficiencies and reduce costs while ensuring successful testing.
•Spearheaded work instruction documentation currently in use globally throughout the organization on all disaster recovery testing exercises; continually incorporate updates as improvements are made to disaster recovery process.
•Creation and implementation of a Global Disaster Recovery plan for Pfizer’s global organization located in UK. I provided effective solutions that were used to recover all vital application data in the event of a disaster within the data center.
•Built project plans, obtained needed resources for the failover processes and created all the documentation which supported the Disaster Recovery failover solutions that were used in our Japan data center.
Project Manager – Global Support (2005 – 2007)
Directed multiple concurrent projects, including DST Patch implementation for Daylight Savings Time, implementation of SSH packages on UNIX platforms and the addition of SUDO package to servers. Lead a talented group of IT professionals in support of various business units. I established good working relationships with internal Data Protection team and in addition to multiple outside vendors.
Selected Achievements:
•Reduced footprint space for hardware and software costs within datacenter
•Oversaw the management approval process for Non Standard account implementation and server remediation using CMDB which is a database that contains all relevant information about the components of the information system used within an organization's IT services and the relationships between those components.
•Implementation of all Solaris OS upgrades along with latest patch installations for all UNIX servers twice a year. All changes implemented through our Change Management request process. Investigated, supported and worked on audit remediation issues for validated hardware/software applications globally.
•Provided expertise as UNIX lead in collaboration with Data Protection Team, including restoration of OS using flash archive recovery for all aspects of disaster recovery testing.
•Ensured compatibility with UNIX environment in testing of third party software.
•Created a comprehensive Disaster Recovery program using key elements such as Critical Application Assessments, Backup Procedures, Recovery Procedures, Implementation Procedures, Testing Procedures and Plan Maintenance moving forward.
Senior System Administrator (Modis Solutions) (2000 – 2005)
Performing project lifecycles and operational support for UNIX servers within Sales and Marketing function. I was responsible for overseeing hardware/software installations while providing high-level customer service and training within the organization. I orchestrated the development of Working Instruction documentation for all tasks involving third party software and package installations.
Selected Achievements:
•Advised systems analysts and served as Project Lead on all projects throughout the CIT organization, reducing costs by facilitating all training in-house, server consolidation, data center migrations, operating system (OS) upgrades.
•Leveraged expertise in handling all escalations serving as Senior Technical Lead.
•Developed and implemented all Disaster Recovery processes and procedures that were used for all Disaster Recovery off site testing.
•Served as the SME for all off site Disaster Recovery tests that were performed on various critical applications.
Additional accomplishments took place in the following roles:
IDS Technologies - Senior System Administrator, Provided IT consulting services to Investment Banking firm supporting a UNIX Engineering Group.
Paine Webber, Senior System Administrator. Served as SME doing root cause analysis in addition to providing HW/SW support for both production and development SUN servers.
Prudential - Senior System Administrator, Enhanced existing UNIX engineering standards, supported all new project installations and directed various Y2K initiatives, including UNIX server upgrades with the latest Solaris OS. Provided technical leadership and support for a data center migration to new co-location for over 75 business critical application servers.
AT&T - System Administrator, Performed functions as a UNIX System Administrator utilizing Solaris 2.5 and 2.5.1 on multiple SUN hardware types. Ensured Y2K compliance on projects designed to upgrade all Sun Solaris machines.
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