Customer Service Microsoft Office

Profile

Motivated and quick learning person with the desire to find a place to stay and grow within a company. Multiple years of experience with a variety of different jobs. Able to multitask and do whatever is needful.

Salary Requirements: $15-$18 per hour or 35K – 38K per year

Skills Summary

General Office Skills

Knowledge of Microsoft Office

Computer Savvy

Customer Service

Knowledge of ADP Dealer Program

Accounting/Bookkeeping

Front-Office Operations

Quickbooks Knowledge

Professional Experience

ACCOUNTING

Accounts Receivable / Accounts Payable

oBill out statements once every month

oEnter invoices for vendors

oWrite checks before due dates

Cash Management

Bank Reconciliation

CUSTOMER SERVICE / CASHIER

Answer phones

Bill out customer and close tickets

Also knowledge of warranty procedures and claims

DEALERSHIP KNOWLEGDE

Posting of deals for sold cars

Tag and titling procedures

oHave attended MVA training for titling and new temp tag procedures

Employment History

Flagship Credit Acceptance – Chadds Ford, PA 19317

Funding Analyst, October 2011 – February 2016 - $18.02/hour

Rich Morton Lincoln Mercury of Annapolis – Annapolis, MD 21401

Office Manager, July 2009 – September 2011 - $32,000.00/year

RJH HVAC – Beltsville, MD

A/R Clerk – Jan 2011 – April 2011 - $13.00/hour

Target – Glen Mills, PA

Flow Team Member, February 2009 – July 2009 - $11.00/hour

Honda Mission Valley – San Diego, CA 92120

Service Cashier, August 2006 – January 2009 - $11.00/hour

Education

SAN DIEGO MESA COLLEGE – SAN DIEGO, CA

General Studies, 2008

ANNE ARUNDEL COMMUNITY COLLEGE – ARNOLD, MD

General Studies, 2004-2006

DREXEL UNIVERSITY – PHILADELPHIA, PA

Photography, 2003-2004

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