Customer Service Safety

Alex Sim Poh Khoon

Address: BLK ***, Aljunied Crescent, #02-329

Email: ***********@*****.***

Contact Number: 97421435

Gender: Male

Date of birth: 19th Sept 1979

Nationality: Singaporean

Residence: East

National Service: Singapore Police Force

EXECUTIVE SUMMARY

I am a self-motivated, hardworking and innovative personnel looking for a career transition into horticulture and agricultural for years and working part time in Far East Flora nursery as I am studying my part time course in Advanced Certificate in IT Services (Infrastructure Support) with Lithan Academy.

I am also applying for the internship with NPark as well and I doesn't not mind starting from the basic into this career with NPark and willing to quit my current study as well.

Having several years of work experience as Safety supervisor, I am able to communicate

effectively and posses the capability to establish good rapport with team. Seeking an

opportunity to apply my IT knowledge attained through my recent training in a relevant role.

EDUCATION

Higher Nitec (Electronic Engineering)

2002 - 2004

Tampines ITE

Advanced Certificate in IT Services (Infrastructure Support)

Feb 2016 Ongoing

Lithan Academy

Fundamentals of network

Deploy enterprise network

Fundamentals of server

Perform on-going monitoring of risks, threats, vulnerabilities and effective controls

Build and configure a server

Install and configure operating systems

Install software to networked computers

Provide system administration

Support and maintain it infrastructure

Locate equipment, system and software faults

Maintain equipment and software in working order

Customer Service and Interpersonal Skills for IT Helpdesk

Provide first-level customer service support

Provide support and assistance to users relating to a particular product or service

WORK EXPERIENCE

SOO KEE GROUP

SK Jewellery Tampines Outlet

November 2015 / December 2016

-Handle customer enquiries.

- Promote sale of fine jewelleries

- Participate in events/road show

- Undertake retail duties as assigned

MARINA BAY SANDS PTE LTD

INVESTIGATOR - SECURITY OFFICER July 2014 - November / 2015

To conduct background checks on personnel and vendors/retailers.

To conduct investigations into incidents arising from daily security operations including loss prevention.

To facilitate investigations relating to criminal activities with the local authorities.

To ensure that the gathering of evidence on cases and the dissemination of information to local authorities/ external sources complies with Policies & Procedures and relevant legislation.

To ensure that necessary records and files are maintained and reviewed on a regular basis for compliance purposes.

To cover duties of the Senior Investigator, Investigations when required.

To perform other tasks as directed by VP of Security or the Associate

Director, Investigations and in accordance with all Policies and Procedures, laws and regulations applicable to the Department.

SAMSUNG C&T COPORATION

Safety Supervisor

Nov 2011 Oct 2013

Performing site inspection in compliance with company's safety, health and

environmental system as well as Health Act and Workplace Safety and Environmental Public Health Regulations.

Conduct Safety Induction training / Mass Tool Box Training

Helping team members of project in identifying and conducting risk assessments / Safety Method of Statement.

Keeping and maintaining the HSE records and reports.

Conducted safety meetings, site safety audit/inspection on daily basis. Reported to relevant authorizes in case of incident or accident.

SONES CONSULTANCY AND SERVICES LLP

Safety Supervisor HDB LUP (Project & Lanai Condominium project) Nov 2010 Oct 2011

Performing site inspection in compliance with company's safety, health and

environmental system as well as Health Act and Workplace Safety and Environmental Public Health Regulations.

Conducting investigation in the event of accident, near miss, dangerous occurrences or occupational disease.

Helping team members of project in identifying and conducting risk assessments / Safety Method of Statement

Keeping and maintaining the HSE records and reporting.

Conducted safety meetings, site safety audit/inspection on daily basis. Reported to relevant authorizes in case of incident or accident.

Translation of all required documentation into Chinese to prevent miscommunication for Chinese nationality site person in-charge / residential notices /Risk Assessment /Permit to Work(PTW),Method of Statement(SMS),Safe Work, Procedure (SWP) when requested by relevant government bodies.

GATES PCM CONSTRUCTION PTE LTD

Train Station Supervisor (MRT DTL1 PROJECT) May 2010 Oct 2010

Doing line clearing along the railway track for obstruction

Supervision on worker safety issue

Daily head count on workers before they start work and looking out for any unsafe condition.

Ensure worker follow safety when working on site

Ensure workers have permit to work before allowing them to start work.

Communications with controller

Ensure line of sight before allowing consist to station or move

Monthly inspection checklist and update on equipment on site

Report and submit incident or accident report to management if any issue happens on site

Patrol area and look out for any unsafe act by workers

Communication with subcontractor if there is any work issue on site

Audio House PTE LTD

Sale Supervisor

Oct 2007 - Apr 2010

Coordinate marketing events and road shows; organized detail to assure success on event sale.

Organized working environment activities, maintained supplies.

HSR International Realtors PTE LTD

Property Consultants / Real Estate Agent 2005 - 2010

Assisting clients in buying or selling real estate properties.

Market client's properties for sale or rent with the attempt to find potential buyers or renters base on client's listings.

Give clients a comparative market analysis, which is his or her opinion on how much property should be listed for and

Informing them on the current rental rates.

Assisting clients to locate and search for the property based on the client's criteria.

Prepare the contracts for client's transactions.

Doing follow ups by opening escrow, arrange proper inspections and walk clients through an escrow or leasing process.

Planet Fitness PTE Ltd

Personal Fitness Trainer Feb 2003 - Aug 2006

Designed workouts, diet plans, and other training sessions, as well as focus on specific problems (i.e. injuries, obesity, etc.) for gym members.

TECHNICAL SKILLS

Operating Systems Windows 7, 8 and 8.1

Office Software Office 2013 (Words, Excel, Outlook and PowerPoint)

Server Windows 2012 Server

Network LAN, Wi-Fi

OTHER CERTIFICATIONS

National Strength Conditioning Association (NSCA) - (2002) CPR Singapore Life Saving Society (SLSS) - (2002)

BCSS Building Construction Safety Supervisors Course (2012)

WSQ Certificate in WSH (2013)

LANGUAGES

English & Chinese

ADDITIONAL INFORMATION

Expected Salary: S$1900

Availability: Immediate

Contact this candidate