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Customer Service High School

Como, Mississippi, 38619, United States
January 13, 2017

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Nico Wooten

*** ***** **** **, **** MS



To secure a position that will utilize my skills and experience to maximum potential, with the opportunity for advancement based on performance.


8 year of extensive experience in cleaning, stocking and inventory

Highly skilled in cleaning, waxing, buffing dusting, stocking, pick/ pack, RF scan gun and inventory

Demonstrated ability to work efficiently with other crew members

Able to take direction from supervisors

Enthusiastic to perform all physical aspects of the cleaning job duties

Profound knowledge of janitorial activities and customer service practices

Familiarity with work-related safety policies and procedures

Ability to handle and complete given tasks in dirty and adverse work environments

A to communicate with coworkers and customers, in a polite manner

Able to lift and haul heavy loads and unload truck

Able to follow and maintain safe workplace rules

Dedicated to maintaining product stocking schedules

Ability to safely handle loading and unloading equipment.

Efficient accounting skills Ability to prioritize tasks Data entry skills

Hardworking Reliable

Authorized to work in the US for any employer

Work Experience




09/2016- PRESENT


Operating power material handling equipment to accurately select and palletize loads.

Moving pallets by hand, hand truck, electric pallet jack, or manual pallet jack.

Packaging merchandise for shipment.

Shrink wrapping goods for loading onto trailers.

Finding stock and merchandise in the warehouse.

Ensuring that the correct labels are on all stored pallets.

Routinely cleaning all warehouse areas and containers.

Loading and unloading trucks from ground level or platforms.

Matching quantities and items being shipped against the invoice.

Assisting in annual inventories.

Using computer equipment to generate labels.

Stocking incoming orders onto shelves.

Loading merchandise onto trucks.

Loading and unloading containers and trucks.

Organizing stock in the warehouse.


Captain D's

MAY 2016- SEPT. 2016


Assisted in unloading delivery trucks and making sure that each shipping manifest matched the store's purchase orders

Worked with the purchasing department to make sure that the proper product cycles for replacement and stocking were followed

Responsible for helping to unload deliveries and checking in new products.

Managed inventory and store stocks

Cleaned and managed displays in the display window

Stocked shelves and managed stock rotation as necessary

Record shipments and stacked them according to number and type

Open and unpack received item and prepare them to be sent to the frontend

Count items in inventory and make note of when to order more items in a series

Create backend stocking reports and submit requests for additional merchandise

Open each received box and unpack all items to examine them for defects or damages

Physically move all checked items to storage areas / shelves and place them using correct stacking techniques


• Reorganized the inventory system by employ prudent management acumen and bringing down retrieval time to 48 hours

• Provided quality control feedback on shipments thereby ensuring that the quality of items received matches with requirements


Ball Cleaned Company

Belzoni, MS

December 2008 to 2016


Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.

Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.

Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

Sweep, scrub, wax, and polish floors, using brooms, mops, and powered scrubbing, waxing machines, stocking, and inventory

Dust and polish furniture and equipment.

Keep storage areas and carts well-stocked, clean, and tidy.

Polish silver accessories and metalwork such as fixtures and fittings.

Remove debris from driveways, garages, and swimming pool areas.

Replace light bulbs.

Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.


Church’s Chicken

Belzoni, MS

May 2006 to May 2007

Provide efficient, friendly, and informative service following established customer service standards and corporate vision

Take initiative during slow times to stock items, or perform other tasks assigned by the supervisor or front end manager

checking and controlling the machinery that processes the food making sure the production line has a constant supply of raw materials or ingredients adjusting the speed of the conveyor belt if necessary

checking instruments such as temperature gauges, at regular intervals keeping machines clean at all


High School Diploma, South Panola high school 2006


• Excellent customer service skills

• Good attention to detail

• Proven ability to stand, stoop, bend, and stretch for extended periods of time

• Ability to climb ladders and scaffold/ All equipment/tools

• Ability to work individually and inside a team

• Superb ability to understand and follow verbal and written instructions

• Analytical thinking, planning.

• Strong verbal and personal communication skills.

• Accuracy and Attention to details.

• Organization and prioritization skills.

• Problem analysis, use of judgment and ability to solve problems efficiently

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