SUMMARY: Technical Scrum Master/Systems Analyst with over 10 years of experience in Telecommunication and Finance domains seeking an opportunity to use management knowledge and technical expertise to drive business goals and process improvements.
Strong client communication and problem-solving skills applying mix of new technologies that meets business needs while minimizing risks.
Systems Engineer experience providing end to end Network solutions using Agile-Scrum, Waterfall and Waterfall-Scrum (Hybrid).
Efficient in various Requirement elicitation/gathering techniques like client interviews, workshops, surveys, and facilitating JAD sessions to have precise business requirements.
Translate business needs into User Stories/Technical Requirement documents and Use Cases, and communicate them to development and testing teams following Software Development Life Cycle (SDLC).
Knowledge of development in Java, C++, SQL to write detail requirements that developers can easily understand.
Experience in tracking requirements, defect resolution and implementation of technical solutions.
Manage testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing (UAT).
Excellent Team Building skills in conjunction with strong Technology and Engineering background.
Ability to manage multiple project tasks with changing priorities and tight deadlines, and perform GAP analysis, Cost benefit analysis, Risk assessment, and SWOT analysis.
TECHNICAL Tracking tools: RallyDev, JIRA, Kanban Board, Quality-Center (QC), ReqPro, Business Objects SKILLS: Web: HTML, JavaScript, XML, SOAP, WSDL, Web services
Methodologies: Agile, Waterfall, IT UP
Network: OSI & TCP/IP Models, SSH, TDM, ATM, MPLS, Frame Relay, VoIP, SDN, NFV, Cloud
Programming: C++, UNIX, Java, Shell, Perl, AWK
Operating System: MS Windows, iOS, MAC, Linux, Solaris
Server/Database: WebLogic, Apache, Oracle, SQL, MYSQL, PL/SQL, ODBC, MS Access
Applications: MS Office, Visio
EXPERIENCE: Technical Scrum Master/Systems Engineer April 2013 to Present
AT&T – Middletown, NJ
Projects: Program Agile projects of implementing APIs for multiple features on EBM and ATTeBiz portals using web services and correlating network monitoring events in order to reduce AT&T work center tickets, saving time and increase network efficiency. eBonding projects with various Most of World (MoW) partners ensuring a synchronized view of ticketing between AT&T and its partners. D2.0 Gamma (NFoD) project deploying service assurance and eServices functionalities used by the business.
Scrum Master
Write and review User Stories based on Clients' EPIC, perform daily standups, organize grooming sessions and demo sessions to complete requirements on time.
Led bi-weekly Release and Sprint planning meetings to develop team strategies and define project requirements.
Assist team members to adhere with Agile practices, prioritizing features and Backlog management, and tracking issues to closure in Rally.
Coordinate with development and testing teams to validate accurate requirements are being deployed.
Discuss and remove impediments that arise during the project scope and keep team on track.
Support Product Owner with respect to prioritizing the product delivery road-map and come up with a release plan.
Conducted knowledge sharing sessions and retrospective meetings to capture “Lessons Learned” and streamline the product improvement process.
Work with various service assurance applications such as AOTS, WFAc, BMP, ITL, EM, GCP, GFP, RUBY, CBUS and CSI platform.
Good understanding of D2.0 SDN, VNF and ECOMP concepts.
Involved in all phases of SDLC to complete projects on time and played key role in design and development activities to ensure all requirements were met.
Systems Engineer
Worked closely with clients to establish problem specifications and gather product requirements, and create functional requirement documents following IT UP process in Waterfall and Agile environments.
Prepare process maps and charts diagrams in MS Visio, referring to the service assurance and service delivery architecture to view the impacted applications and their interfaces.
Identify and suggest new technologies and tools for enhancing product value and increasing team productivity.
Coordinate with development and testing teams to explain requirements in detail and validate test cases are executed successfully to deploy a highly efficient product.
Drive Change Management requirements to capture relevant modification needed to make efficient product and address accurate business demands.
Create network performance reports in Business Object to perform data analysis as per business requirements.
Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing.
Senior Software & Test Engineer March 2007 to April 2013
Goldman Sachs - New York, NY
Projects: Algorithmic Trading project (GSAT) that was formerly written in Java and later shifted to Slang in-house GS language. Project support enhancement of existing trading algorithms that are used in production as well as introducing of new algorithms in the market based on latest strategies and logistics.
Business Analyst
Facilitate regular meetings with clients to document requirements such as scope, processes, alternatives and risks, and explore potential solutions.
Analyze Algorithmic trading requirements through document interviews, workshops and workflow analysis that incorporate agile practices and used JIRA for tracking the progress.
Translate stakeholder requirements into deliverables such as functional specifications, use cases, user stories, and process diagram for various algorithms that aim in executing high volume trades for clients.
Work with Traceability Matrix and ReqPro to keep requirements update as per project feature changes.
Support test plan creation, run end to end test meetings and co-ordinate in user acceptance testing (UAT).
Coordinate with testing team, identify high level root cause issues and suggest solutions to clients for future product improvements.
QA Test Engineer
Assess technical requirements, examine data and create end to end Test Package document related to GS systems trading algorithms.
Lead end to end testing calls with QA team, verified results thoroughly and supported clients in User Acceptance Testing (UAT). Additionally, tracked and closed issues in Quality Center, and performed critical analysis on the data obtained from test run.
Perform testing including functional, regression, user acceptance, integration and performance to verify software quality and function before it is released.
Identify and reconcile errors to requirements specification and development code to create bug free final product used by the traders to increase client’s profits.
Create testing reports and communicate to program managers. Additionally, perform as a Release Coordinator to deliver projects successfully and on time.
Business Analyst July 2006 – March 2007
Infosys Technologies Ltd. – India and New York
Projects: A Banking system that was comprised of the functionalities such as creating login ID/Password GUI page, adding a Customer/Account, Editing Customer/Account Details, details a particular Customer/Account, obtaining balance sheets, and accessing the database.
Gathered and documented client’s business requirements and system level requirements for building the banking system elements.
Developed code for this project using technical skills such as C++, HTML, Java, Oracle, JSP, JDBC and PL/SQL.
Performed testing to verify the used cases ensuring the product’s efficiency and accuracy.
EDUCATION: MBA in Strategy, IT and Finance Dec 2015
Rutgers Business School, New Brunswick, NJ
Bachelor of Science in Electrical and Computer Engineering May 2006
Rutgers, School of Engineering, Piscataway, NJ
ACTIVITIES AT&T Agile Boot Camp Certification June 2013
& HONORS: MBA Top Performer Scholarships Jan’10-Dec’15
Member of Institute of Electrical and Electronics Engineers (IEEE) Jan’05-May’06
VISA STATUS: US Citizen