Customer Service
Resume:
AREAS OF EXPERTISE
Hospitality
Cleanlyness
PROFESSIONAL
First aid certificate
English, Shona, Zulu & xhosa speaker
PERSONAL SKILLS
Fun personality
Smart appearance
Entertaining guests
Friendly and polite
Professional attitude
Good sense of humour
Ester Maguhudze
PERSONAL SUMMARY
A bright, talented and hard working individual with a bubbly, friendly personality and the ability to work as part of a team. Possessing excellent communication & hospitality skills to ensure all customer expectations and providing amazing hospitality to guests. Customer focused and highly organised and ensure the area where l am appointed is always clean and organized.
Currently looking for a position as a Cleaner with an ambitious and rewarding company that offers excellent opportunities for development and career progression..
Duties
Serving customers.
Responsible for keeping where l am appointed tidy and in accordance to USPH standards
Mixing cocktails for customers.
Providing a professional, friendly and courteous service to all customers
Occasionally working at Rainbow Hotel as a cleaner
Dealing with guests complaints in a friendly and efficient manner.
PERSONAL DETAILS
Ester Maguhudze
6961 Nkulumane
Bulawayo
Zimbabwe
E:acx9k4@r.postjobfree.com
D.O.B 14/07/93
Nationality: Zimbabwean.
KEY SKILLS AND COMPETENCIES
High standards of personal presentation of customer services.
Ability and willingness to work late and weekends.
A great team player.
Keen to learn and develop new skills.
Able to work individually
Ability to work well within a busy, often fast-paced environment.
ACADEMIC QUALIFICATIONS
O’ level certificate
Zimbabwe College 2009-2012
A’ level certificate
Zimbabwe College 2012-2014
References available on request.
Contact this candidate