Customer Service

AREAS OF EXPERTISE

Hospitality

Cleanlyness

PROFESSIONAL

First aid certificate

English, Shona, Zulu & xhosa speaker

PERSONAL SKILLS

Fun personality

Smart appearance

Entertaining guests

Friendly and polite

Professional attitude

Good sense of humour

Ester Maguhudze

PERSONAL SUMMARY

A bright, talented and hard working individual with a bubbly, friendly personality and the ability to work as part of a team. Possessing excellent communication & hospitality skills to ensure all customer expectations and providing amazing hospitality to guests. Customer focused and highly organised and ensure the area where l am appointed is always clean and organized.

Currently looking for a position as a Cleaner with an ambitious and rewarding company that offers excellent opportunities for development and career progression..

Duties

Serving customers.

Responsible for keeping where l am appointed tidy and in accordance to USPH standards

Mixing cocktails for customers.

Providing a professional, friendly and courteous service to all customers

Occasionally working at Rainbow Hotel as a cleaner

Dealing with guests complaints in a friendly and efficient manner.

PERSONAL DETAILS

Ester Maguhudze

6961 Nkulumane

Bulawayo

Zimbabwe

F: +263-*********

E:***********@*****.***

D.O.B 14/07/93

Nationality: Zimbabwean.

KEY SKILLS AND COMPETENCIES

High standards of personal presentation of customer services.

Ability and willingness to work late and weekends.

A great team player.

Keen to learn and develop new skills.

Able to work individually

Ability to work well within a busy, often fast-paced environment.

ACADEMIC QUALIFICATIONS

O’ level certificate

Zimbabwe College 2009-2012

A’ level certificate

Zimbabwe College 2012-2014

References available on request.

Contact this candidate