Meredith L. Daniels

*** ****** **** ***. acx9gq@r.postjobfree.com

Roswell, Ga. 30076 404-***-****

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SALES / ACCOUNT MANAGEMENT / CUSTOMER RELATIONS REPRESENTATIVE[pic]Web

demonstration, B2B Sales, Call Center, Account Management, Contract

Management, Database Management and Analysis, Reporting, Proposal Creation

and Customer Retention, Customer Relations, Client Relations, Online

Advertising, Organizational Skills, Communication Skills, Customer Centric

Selling Workshop, Lead Generation, Sales Support[pic]

PROFESSIONAL EXPERIENCE[pic]

MarketSource, Alpharetta, GA

Territory Inside Representative 2/2014-

Present

Supporting an assigned group of HP's sales professionals whose primary

focus is the management and support of HP's authorized resellers and end

user customers for the Imaging and Printing Group.

. Helped HP Partner Business Manager finalize Channel Led WinBack won

deals for Q3 2014 West and was top performer for West team

. Helped HP Partner Business Manager finalize Channel Led WinBack won

deals for Q4 2014 West and was top performer for West team

IIL(International Institute for Learning, Inc. ) and Temp Agency, New York,

NY

Sales Development Representative (Temporary), Telemarketing Rep.(Temp)

2/2013-7/2013

Made outbound sales calls to executives to generate new sales

opportunities, strategized with top producing sales managers, orchestrated

discussions with senior executives around their business needs, leveraged

CRM tools to prospect into specific geographic territories and sectors.

Knovel, New York, NY

8/2010-12/2012

Account Development Representative,

6/12-12/12

Researched companies to identify key decision makers and sold cloud-based

application that integrates technical information with analytical search

tools. Qualified potential prospects thereby setting appointments for the

outside sales representative assigned.

. Ranked 2nd out of 7 Sales Representatives

Customer Relations Manager,

3/11-6/12

Cultivated additional business from assigned Knovel customers. Worked

closely with International Partners, and Managers on completing renewals.

Provided quality service and delivered timely and accurate results at all

times. Submitted sales forecast. Satisfied the company's annual revenue

objective and ensured that our customers are satisfied.

Achieved 104% of Quota in Renewal and Upsell Business for 2011

Account Development Representative,

8/10-3/11

Researched companies to identify key decision makers and sold cloud-based

application that integrates technical information with analytical search

tools. Qualified potential prospects thereby setting appointments for the

outside sales representative assigned.

. Achieved Top Rep for the month of November and for the month of

December

Sage Software, Lawrenceville, GA

Inside Sales Representative 12/2009-

1/2010

Received Inbound Sales calls from existing customers, placed sales orders

for accounting software, generated revenue and up selling new products and

services. Conducted follow up calls to customers after initial conversation

was made.

. Achieved 91.9% of Quota in December

Rentals.com, Norcross, GA

Inside Sales Representative 6/2000-9/2009

Developed and managed the business relationships in a consultative manner

with Property Management Companies, Real Estate Offices, Real Estate

Investors, Landlords and Small Apartment Communities. Prospected,

qualified, cold calling, developed sales proposals and maintained an

accurate customer base.

. Achieved 105% of Quota in January 2009

Verizon Business, Atlanta, GA

Account Manager 2/200-5/2008

Placed outbound sales calls to existing customers. Generated new sales and

grew revenue by selling a defined set of telecom products and services

(CPE, VoIP, Frame Relay, T1's). Effectively communicated the relevant

products value proposition and closed the sale. Created proposals,

completed contracting and collection of key information relevant for

accurate ordering. Ensured that all sales, and revenue targets were

consistently achieved.

. Ranked 14th out of 45 Sales Representatives (East) in April 2008

. Ranked 39th out of East and West Teams combined in April 2008

FleetCor Technologies, Norcross, GA

Inside Sales Representative

10/2004-2/2007

Made inbound and outbound calls to new customers who have fleets of

vehicles and sold them fuel cards. Secured applications from the prospect

and forwarding them to credit department for approval.

Entered set up information (vehicles, employees, card controls) for

customer, monitored New Account Log for shipment of New Client Welcome Kit,

Monitored account using audit summary report to ensure account starts

fueling.

. Achieved President's Club at 140% of Quota for 2005 and achieved 100%+

for additional years.

Lynk Systems, Inc., Atlanta, GA

Customer Relations/Customer Service 7/2000-

9/2004

9/2001-9/2004

Achieved 75 outbound courtesy/follow up calls, assisted merchants with

their issues and if necessary directed them to the appropriate department,

updated account information with merchants, filled out new contracts both

hand written and online for change of ownership, mailed out retention

letters to merchants, entered survey data into access database.

. Received Loyalty Lynk certificates for Customer Retention (Relations),

710 customer's contacted award in September 2001, special recognition

award in December 2001 and 915 customer's contacted award in January

2002.

Inside Sales Representative 7/2001-9/2001

Produced 100 outbound sales calls a day selling lynk's credit card

processing service and equipment to existing and new merchants, follow up

calls with merchants, filling out contracts and mailing them to the

merchants.

. Ranked 6th out of 10 Sales Representatives

Real Estate.com, Atlanta, GA

Inside Sales Representative 7/2000-6/2001

Made 40-50 outbound sales calls to existing and new customers (brokers,

lenders, appraisers) of the real estate industry thereby selling them

websites.

. Ranked 5th out of 15 Sales Representatives, Achieved 100% of Quota

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COMPUTER/SOFTWARE SKILLS[pic]ACT system, CRM system, Goldmine, J.D.

Edwards, Paint Shop Pro, Microsoft Office (Word, Excel, Outlook,

PowerPoint, Access), Salesforce, PowerPoint, LinkedIn, Star, Fred, CIS,

AMES, LMS Lynk, Siebel

Education: Attended Dekalb College

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