Resume [ www.linkedin.com/in/hiteshchouhan ]
Hitesh Chouhan [ **************@*****.*** ]
Nationality: Indian
Contact No: +966-********* (Saudi Arabia)
Microsoft Certified Professional (MCITP and MSCTS) having 15 years IT experience in ERP domain encompassing a wide ranges of skill sets, role and industry verticals. He is experienced in implementation, migration, customization, administration and support of enterprise solutions like Dynamics AX, SAP and BAAN ERP. He possesses strong technical and business knowledge in extensive Development, Technical Services and Customer Support experience. He has excellent people and communication skills.
Certification
Microsoft Dynamics™ AX 2012 Development Introduction
(Certification No : E328 - 2958)
Microsoft Dynamics™ AX 2009 Development Introduction
(Certification No : D174 - 2832)
Microsoft Dynamics® AX 2009 Installation & Configuration
(Certification No : D174 - 2833)
Microsoft Dynamics™ AX 2009 MorphX Solution Development
(Certification No : D174 - 2834)
Microsoft Dynamics® AX 2012 Human Resources
(Certification No : D174 - 2836)
Microsoft Dynamics® AX 2012 Trade & Logistics
(Certification No : D174 - 2830)
Microsoft Dynamics® AX 2012 Financials
(Certification No : D174 - 2831)
Professional Experience
Petrochemical Conversion Company Ltd. (Saudi Arabia)
November 2015 – Present
Responsibilities: MS Dynamics AX 2012 R2/R3
ERP Specialist
Petrochemical Conversion Company (PCC) is an integrated, state-of-the-art plastics conversion park located on 500,000 m2 of property in Al Jubail II Industrial City, Saudi Arabia. PCC is owned 50 percent by the Saudi Industrial Investment Group (SIIG) and 50 percent by Arabian Chevron Phillips Petrochemical Company Ltd., a wholly-owned subsidiary of Chevron Phillips Chemical Company LLC.
•Lead and upgraded MS Dynamics AX system from the version AX 2012 R2 to AX 2012 R3.
•Huge data migration work completed successfully for EAM (Enterprise Asset management) system from R2 to R3.
•Initiated business user communication, defined business requirement, FIT-GAP analysis and solution architecture.
•Involved in functional and technical requirement gathering and documentation.
•Involved in project scoping and estimation.
•Provided functional support to business user for AX modules like HR, Procurement & Sourcing, Inventory & Warehouse Management System, Supply Chain Management, AP, AR, GL, Released Products, Enterprise Asset Management, Production Control.
•Provided post-live training and support to the business user.
•Customized Dynamics AX solutions through X++ and MorphX.
•Implemented and deployed AX modules and customizations.
•Developed company’s AX portal for SCM (Supply Chain Management) and Human Resource Department.
•Designed and developed HR and Supply chain workflow for process automation.
•Designed and developed Supply Chain, HR and EAM dashboard for management using MS Power BI.
•Lead in technical architecture ERP based solutions across the company.
•Estimation, Design, Development, Testing, Debugging, Maintenance and Optimization of ERP applications.
•Developed SSRS reports and analytics as per the business requirements.
•Managed system security through creating security roles, duties, and privileges as necessary.
•Configured Dynamics AX security.
•Performed Segregation of Duty (SOD) analysis and mitigated the conflicts by developing mitigation report.
•Resolved 1460 user conflicts out of 1500 and 105 role conflicts out of 120 roles.
•Managed the assignment, resolution, and escalation of IT Help Desk tickets.
•Maintained servers, database instances, backups, maintenance jobs necessary to ensure the integrity and security of the company’s data on the ERP system.
•Involved in Dynamics AX ERP system administration, user/role creation, load balancing, AOS maintenance, server patching, batch job creation and maintenance, setup DB log, etc.
Business & Decision GDC Pvt. Ltd.
June 2008 – October 2015
Responsibilities: MS Dynamics AX 2009/2012
Senior Consultant
Business & Decision, a global consulting and systems integration Group, is a leader in ERP, Business Intelligence (BI) and CRM, and a major player in e-Business. B&D leverage a unique combination of technical, functional and industry specialization, as well as partnerships with all of the key software vendors, to deliver maximum-value projects and help clients break through barriers to innovation.
Acknowledged appreciation as a great team player for successfully implementing MS Dynamics AX 2009/2012 system at Rolls-Royce (Europe), Crowe Horwath (USA) and DeVilbiss Healthcare LLC (USA).
Lead the MS Dynamics AX 2009 implementation project as onsite implementation senior consultant with Rolls-Royce Norway & Sweden. Upgraded ERP system from BAAN ERP to MS Dynamics AX 2009. Lead the data migration project from BAAN ERP to Dynamics AX system.
Worked as offsite implementation senior consultant with Crowe Horwath (USA) and DeVilbiss Healthcare LLC (USA).
Initiated business user communication, defined business requirement, FIT-GAP analysis and solution architecture.
Involved in functional and technical requirement gathering and documentation.
Implemented and deployed AX modules and customizations.
Customized Dynamics AX solutions through X++ and MorphX.
Designed, developed Accounts Payable System and integrated it with Xpert web based system.
Designed, developed Accounts Receivable System and integrated it with Xpert web based system.
Designed and developed Customer Complaint System.
Designed and developed HR Services System.
Developed and managed interfaces with other systems (both internal and external).
System administration, resolved SOD conflicts, created security roles, duties and privileges.
Fit-GAP analysis, documenting technical/functional specifications, designing, coding, testing and deploying solutions.
Data migrated from Legacy system into MS Dynamics AX system
Past ERP Experience Various Organizations Roles Industries Verticals
Duration: January 2000 – May 2008
Role: Programmer to Senior Consultant
Organizations: Thermax Godrej Infotech Accenture IBM Polaris Software Lab MCAL DynPro India Pvt. Ltd.
Skills
•MS Technology: Office 365, MS Visual Studio, SQL Server Management Studio, EP, SharePoint, SSRS, SSAS, AIF
•Programming Language : 4GL, HTML, SQL, VB, C++, X++, MorphX, .NET
•Database : Unix, MS SQL Server
•ERP: BAAN, MS Dynamics AX 2009, AX 2012 R2/R3
•Reporting Tool : MS BI (SSRS), MD Power BI for Management Dashboard
•SOD Tool : Fastpath GRC Studio, Fastpath Audit Trial
Education
1982 - 1992 SSC 71.71% First Division
1992 - 1994 HSC 72.00% First Division
1994 - 1998 BE - Bachelor of Engineering 63% First Division
1998 - 2000 GNIIT - Graduate from National Institute of Information Technology 83% Distinction
# Key Accountabilities
Team
Take responsibility for managing own work levels in the resource plan to ensure timely delivery of services
Assist Managers with staff supervision, counseling, review and on the job coaching of staff on individual engagements
Service Delivery
Coordinate and direct small-medium assignments in a manner that meets client timelines, budget and outcome requirements
Negotiate and deliver on client and project manager expectations
Assess engagement risks and manage identified risks
Ensure advice to clients is technically sound and aligned with clients needs
Personal Attributes
Able to work in a multi-disciplinary team, able to multi-task
Strong analytical, problem solving and process and solution oriented abilities
Strong sense of teamwork, integrity, self-motivation, and a positive attitude
Able to work and meet deadlines in a fast-paced and challenging environment
Able to work independently on projects with minimal supervision or as part of a team
Excellent written and verbal communication skills. Excellent analytical, numerical and reasoning abilities
Highly detail/process-oriented with a strong focus on well-documented, high-quality code
Can go above and beyond and has ability to work in high performance demanding environments
Functional Consultant
Working on a full life-cycle implementations of Dynamics AX, leveraging specialist knowledge of the AX modules/capabilities within their scope
Functional and technical requirement gathering
Project scoping and estimation
Fit-Gap analysis
Implementation and deployment of AX modules
Post-live training and support
Technical Consultant
Customize Dynamics AX solutions through X++ and MorphX
Estimation, Design, Development, Testing, Debugging, Maintenance and Optimization of ERP applications
System administration, resolved SOD conflicts, created security roles, duties and privileges
Appreciation Certificate
Received appreciation certificate form PPC for MS Dynamics AX 2012 system up-gradation