Erica marsh

acx9f6@r.postjobfree.com

214-***-****

COVER LETTER

I am extremely interested in the Customer Service position advertised in the jobs online. I realize it takes hard work and proven dedication to move up within firm. Through my coursework and professional work experience, I have obtained a realistic view of what it takes to excel as a customer service representative. I am willing to start at the beginning and prove my skills and dedication along the way. My qualifications include the following: Cashier, customer service, interacting with customers, excellent communication skills, scanners and I am also a team player.

PROFESSIONAL EXPERIENCE

Grace Home Care

(03/14/2014) Current Job

Dallas Texas

Position: Home health aide

Duties: I take care of elderly and disabled people with their everyday use such as: Bathing, cooking, dressing them, going to the store for them, clean their homes and give them their medicine when needed

JCPENNY

(04/12/2013) - (03/10/2014)

Dallas Texas

Position: Customer service representative

Duties: I worked at the cashier and customer service position and I also interacted with customers to help them find what they were looking for.

ROSS

(11/14/2012) - (04/05/2013)

Dallas Texas

Position: Customer service

Duties: I was dealing with the customers returns and helped my other co workers around the retail store when it was busy. I also made sure my work area was well organized and clean before and after every shift.

WAL-MART

(04/22/2012) (11/11/2012)

Dallas Texas

75243

Position: Cashier

Duties: I worked as a cashier and interacted with customers during each shift, I also helped around the areas of the store that were falling behind or if we were busy. I always greeted each customer before I checked them out

All Star Staffing

(12/08/2011) - (04/01/2012)

Dallas Texas

Position: Customer Service

Duties: I worked at the Sheraton hotel as a busser, waitress, customer service and maid for the temp service. It was a temporary job

EXPRESS STAFFING

(06/22/2011) (11/27/2011)

Dallas Texas

Position: Substitute teacher

Duties: I helped elementary toddlers at the DISD schools with their work and taking over for a teacher that was absent and out for vacation.

ADECCO

(02/20/2011) (06/18/2011)

Dallas Texas

Position: Customer Service

Duties: I communicated with customers.

TRC

(08/11/2010) - (01/04/2011)

Dallas Texas

Position: Museum attendant

Duties: I was watching over the galleria museum and making sure nobody was tampering with the equipment and the art work that was in the galleria museum.

INSTAFF

(01/14/2010) (07/28/2010)

Dallas Texas

Position: Customer Service

Duties: I was answering receiving inbound calls and making out bound calls, I was also scheduling appointments.

CERTIFICATIONS

CPR license

EDUCATION

South Oak Cliff

High School Diploma (2007)

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