Personal assistant/ secretary

LETICIA COELHO

NATIONALITY: Brazilian (Eligible to work in the UK)

FLUENT LANGUAGES: English, Portuguese and Spanish (work as interpreter) EDUCATION: Les Roches International School of Hotel Management – Switzerland

(NEASC Accreditation)

SECRETARY/PERSONAL ASSISTANT

FEB 2015 – CURRENT JOB

CURRELL COMMERCIAL LTD

London,UK

One-to-One personal assistance to the CEO.

( Organizing travel arrangements, diaries)

General administrative duties using Microsoft

Office.

Manage calls, and solving any problems related

to clients.

Induction of new system to the company.

Typing reports and documents from dictation

for the Surveyors.

Assisting with RICS compliance standards.

Creating property particulars, assisting with

the marketing and sale of properties.

HOSTESS MANAGER

NOV- FEB 2015

2015 Mexican Embassy celebration of

the year of Mexico in the UK.

London, UK

Manage every operational aspect of the

event, ensuring all shifts are fully staffed

with a bespoke team to meet individual

client requirements, facilitating and

nurturing lasting client relationships

and on-going opportunities. Be the main

link between the client (Mexican

embassy/government) and the

contracted hosts agency, translating and

managing staff shifts. Control ticketing

distribution and promotion of event.

Train and make sure the staff answers

the client expectations.

The event lasted 20 days.

HOTEL & ROOMS ASSISTANT

MANAGER (CONTRACT)

JAN- JULY 2014

2014 FIFA World Cup

iLUKA ( Global event experts) - Rio de

Janeiro/Sao Paulo, Brazil

Manage international corporate guest

arrivals, activities and their over all stay

at a luxury level. Acted as Hotel & Rooms

Manager in Rio and assistant in Sao

Paulo, managing all room allocations

and guest related matters at 4 hotels.

EXPERIENCE – Brazilian born based in London, experienced PA and used to work with luxurious hotels and VIP guests.

EMAIL: *********@*****.***

MOBILE: 079**-******

ADDRESS: 74a Chapel Market

London

N1 9ER

References under request

Quality control management to assure 5

star levels met within 3 star properties.

OPENING TEAM FRONT OFFICE

OPERATIONS MANAGER

ASSISTANT(CONTRACT)

JAN- NOV 2013

Luna2 International Inc.

Affiliated with Design Hotels &

Quintessentially

Bali, Indonesia

Management of daily cash budget,

coordination of hotel setup including

contracting and handling suppliers and

travel logistics for guests and owners

Development of SOPs (standard

operational procedures) and carried out

training in reservations, guest relations,

housekeeping and front office.

MANAGEMENT IN TRAINING IN

FRONT OFFICE AND GUEST

RELATIONS(CONTRACT)

JAN-DEC 2012

ITC Maratha, Luxury Collection Hotel

Mumbai, India

Supporting all foreign guests in

concierge and guest relation matters

with a focus on loyalty card members,

check in check out, room control and

front office admin duties.

HEAD INTERN AT LES ROCHES

SCHOOL OF HOTEL MANAGEMENT

(INTERNSHIP)

ASSISTANT BAR MANAGER AT ATLAS

BAR

JUN-DEC 2011

Les Roches School of Hotel

Management

Bluche, Switzerland

Management of Les Roches Bar and Cafe

and supervising and training students in

Service

Atlas bar - Assistant bar manager, part

time

FRONT OFFICE MANAGEMENT

TRAINING

JUL-DEC 2010

Marriott Resort Playa Andaluzia

Estepona, Spain

Acting as concierge and guest relations

including one month managing

Marriott’s kids club

F&B DEPARTMENT INTERNSHIP

JUL -OCT 2009

Ritz Carlton, Villa Padierna Marbella,

Spain

F&B department internship –

banqueting & restaurant waitress

Education

Out – Dez 2016

Jan 2009-2011

Aug- dec 2008

July 2006-2008

Dec 2006

Shaw Academy –

Diploma in Social Media Marketing

Les Roches International School of Hotel Management - Bluche, Switzerland

Diploma in International Hotel Management (NEASC Accreditation) Inlingua English school focused in IELTS exam, degree archived - Cape town, South Africa

Unileste university, Ipatinga, Brazil

Architecture studies

Colegio Sao Francisco Xavier, Ipatinga, Brazil

High School diploma

Extra curricular activities

Aug 2014 – Oct 2014 - Volunteer work in childcare at the favela do Carmo, collecting toys and donation for the economically disadvantaged children and family. Feb 2004 - Feb 2005 Volunteer work in child care for the economically disadvantaged Dec 2001- Mar 2003 Volunteer work (storage and distribution of food) Interests and Activities

Gastronomy, music, diving, traveling, swimming, languages

Contact this candidate