Management Project Manager

Cover Letter

Dear Hiring Manager,

I’m a Senior Professional with 16 years of work experience in the IT/software field, covering: development, design, architecture, business analysis, project/program management and directing. I have worked with multinational reputable companies/clients such as United Airways, Alaska Airways, Reliance Home Comfort, CWC, UTC, Sikorsky, Panasonic, Thales, NCR and OTIS. I managed software development in many verticals (telecom, health, banking, travel, manufacturing, engineering, mobile, financial, eCommerce).

During my 16 years of experience I have gained the following:

Excellent leadership skills managing big and remote teams.

Excellent project management capabilities (scheduling, planning and tracking).

Excellent requirements gathering and analysis skills.

Excellent research and problem solving skills.

Excellent communication and negotiation skills.

Excellent compliance to PCI, CMMi 3 and ISO standards.

I hold a B.Sc. in Computer and Control Engineering since 2000.

I’m PMP, MCP and MCSD certified.

I am confident that these skills will enable me to quickly become productive in your organization and add tremendous value to your business.

Thank you for your consideration of my application. I would appreciate an opportunity to meet with you to further discuss my suitability for the position. I look forward to hearing from you.

Attached is my detailed Resume.

I can be reached at:

MSN or Skye: ******@*******.***

e-mail: ******@*******.***

Cell: 416-***-****

Address: Milton, ON

Linked In: https://ca.linkedin.com/in/fadiriad

Sincerely,

Fadi Mesiha, PMP

Fadi Mesiha, PMP

Senior Project Manager

I’m a Senior Professional with 16 years of experience in the IT/software field. Areas of expertise include people management, project management (Agile, Waterfall), team building, process improvement, analysis, design, development, client interfacing, stakeholder management and training. I hold a B.Sc. in Computer and Control Engineering from Assiut University, 2000.

Professional Skills

Project & Program Management 10 years

People management/Team Building 9 years

Client Interfacing 10 years

Process Improvement (CMMI/ISO) 6 years

Software Development Management 15 years

Web/portals/e-Commerce 8 years

.NET (C#, ASP.NET) 8 years

SharePoint 4 years

SQL/Oracle 7 years

BI (ETL, SSIS, SSRS) 3 years

Java 3 years

Hardware Integration 3 years

BizTalk 1 year

Dynamics 1 year

iOS, Android, Win8 2 years

SaaS/Salesforce/O365 1 year

Cloud/Virtualization 1 year

Agile/Scrum 4 years

Offshore management (buyer) 3 years

Offshore Outsourcing (seller) 6 years

Executive level Interfacing 5 years

System Design 9 years

Solution Architecture 7 years

Requirements Analysis 7 years

Budget Management 6 years

Scope Management 7 years

Risk Management 5 years

Schedule Management 7 years

Procurement Management 3 years

Operations Support 3 years

Training 4 years

Interviewing Expert

PMP Certificate Expert

Middle Management Expert

Professional Experience

Senior Project Manager May 2015 – present Asigra Inc, Toronto

Since 1986, Asigra provides the ability to recover data (servers, virtual machines, endpoint devices, databases and applications, SaaS and IaaS based applications) via cloud backup and recovery services as public, private and/or hybrid deployments. Asigra has been recognized as a Gartner Cool Vendor and has been included in the Gartner Magic Quadrant for Enterprise Backup and Recovery Software since 2010.

Duties:

Product Development & delivery

People Management

Process Improvement/PMO

Key Achievements:

Grow and couch the Engineering team (2 Project Managers, 3 Architects, 21 Developers (.NET, Java, C 13 Quality Analysts, 3 Technical Writers)

Successfully implementation of a reusable Agile framework (Sprint planning, Sprint estimation, Daily scrum, Backlog refinement, Sprint review, Sprint retrospective)

Re-established the software development processes (planning, risk analysis, resource allocation, communications, etc.) including templates, checklists and guidelines

Successful implementation of software development tools (TestRail & Jira)

Successfully delivery of major and minor releases on time with high quality.

Monitor the collaboration with the product management team

Contribute with the leadership team for any strategic initiatives

Own the engagement with the outsourcing teams and other vendors

Senior Project/Program Manager Nov 2013 – Mar 2015 Guest Logix, Toronto

GuestLogix is the leading global provider of merchandising, payment, and business intelligence technology, delivered both onboard and off board, to the passenger travel industry. Bringing over a decade of expertise as the industry’s most trusted onboard transaction processing partner to airlines, rail operators, and others in the passenger travel industry.

Duties:

Resource management and managing the products portfolio.

In an Agile/Scrum environment, I was responsible for managing the sprints (planning, daily scrum and review) to ensure the product releases and backlog are on track.

Improve the existing requirements, design, development and QA processes

Key Achievements:

Transformation of the development team from a service based to a productized team, where the main product can be sold with customization options in comparison to the development time needed before.

Increased the productivity, turn-around-time and efficiency of the Engineering departments

Successful implementation of a cross platform framework for having a single code base.

Products:

DTI – Onboard entertainment payment integration, smart phone application with integration with card readers, portable printers and barcode scanners.

United Airways/Alaska Airways – Onboard retail system (mobile: Win/iOS/Android)

NCR/Thales – payment gateway

Panasonic – transaction processing engine (Android)

WestJet - Onboard retail system with integrating with card readers, portable printers and barcode scanners.

Senior Project Manager & PMO SME Oct 2011 – July 2013 ITWorx.com

ITWORX is a global software professional services organization specialized in Portals, Business Intelligence, Enterprise Application Integration, Advanced Infrastructure Services, Application Development Outsourcing, Quality, Security and Support.

During my 9 years with ITWorx, I contributed their 500% growth (headcount, revenue and profit).

Duties:

As the PMO SME

Mentor & coach Project Managers and provide PMP and other technical trainings

Act as a point of reference for other Project Managers

Key player for ITWrox earning CMMi III and CMMi IV

Accountable for many process improvement initiatives

Manage client and stakeholders' expectations

People Management (Interviewing, performance assessment, termination, coaching)

Manage multiple dependent or independent projects, up to 6 concurrent projects

Manage team sizes up to 15 resources per project, remote and co-located teams

Manage the sprints (planning, daily scrum and review)

Key Achievements:

During my 9 years with ITWorx, I contributed their 500% growth (headcount, revenue and profit)

Successfully lead the team that earned the CMMi IV for ITWorx

Increase estimation accuracy by developing estimation tools based on historical data

Increased the productivity and efficiency by automating internal SDLC processes

Sample Projects:

EPATS (Electronic Planning and Tooling System) for www.sikorsky.com

Sikorsky is one of the biggest helicopter and aerospace manufacturer in the world, “Since the flight of the world’s first practical helicopter in 1939, Sikorsky has remained the industry leader through its commitment to innovation, excellence and safety. Sikorsky pioneers flight solutions that bring people home everywhere, every time, in commercial and military markets around the world.”

Program Overview: Design and develop an automation suite replacing an existing IBM mainframe used by 300+ engineers to design the helicopter entire wiring systems.

Program Duration: 8 years - divided into 12 projects with team sizes between 3 and 12 resources

Technologies Used: MSP, C#, ASP.Net, SharePoint, and SQL

Reliance - RAAS (Asset Management)

Project Overview: Reliance Home Comfort Canada (reliancehomecomfort.com) is using BI solutions to for asset management. As part of this solution ITWorx is developing a BI solution for the Monthly Depreciation Calculations, this solution includes data transformation and reporting for legacy data.

Technologies Used: MSP, BI, SSIS, SSRS, and SQL – Agile using Scrum framework

Reliance - Portal Development (e-Commerce)

Project Overview: Reliance Home Comfort Canada (reliancehomecomfort.com) is requesting to enhance its marketing website to be fully dynamic with e-commerce capabilities using all SharePoint features. ITWorx is responsible for gathering the requirements, providing the design and implanting the proposed e-commerce solution as well as supporting the deliverables.

Technologies Used: MSP, C#, ASP.Net, Java, SharePoint, and SQL

UTC - PCT (Participants and Contacts Management Tool) – multiple releases

Project Overview: United Technologies Corporation (UTC.com) is requesting a tool (PCT) that is responsible for managing the participating legal entities and contacts in the dividend repatriation program. The purpose of the tool is to automate the work that is being manually through Excel and email. This is a 3 phases project.

Technologies Used: MSP, C#, ASP.Net, and SQL – Agile using Scrum framework

Project Manager Jul 2008 – Oct 2011 ITWorx.com

Team Leader Jul 2006–Jun 2008 ITWorx.com

Senior Software Engineer Nov 2004–Jun 2006 ITWorx.com

Software Engineer Jun 2002–Oct 2004 Health-Insights.com

Software Engineer Dec 2001–Jun 2002 Ministry of Electricity, Gov

Education and Training

Education

B.Sc. Computer and Control Engineering, Assiut University, Egypt (2000)

Training

Negotiation Skills – AmCham (2013)

Agile Project Management (Scrum) – ITWorx (2013)

Earned Value Methodology – ITWorx (2013)

Advanced Microsoft Project - Egypt IT (2012)

Color Profiling - Be Consult (2012)

Situational Leadership Model "SLM" - Be Consult (2012)

Effective Interpersonal Communication Skills - ITWorx (2011)

Customer Relationship - Tony Morris (2011)

Body Language - Tony Morris (2011)

Managing Multiple Projects – IIL (2010)

Power of Acknowledgment - Judith W. Umlas (2010)

Communication and Negotiation Skills for PM –IIL (2010)

CMMI level 5, ITWorx (2007)

Quantitative project Management, ITWorx (2007)

Effective Communication Skills, Quest (2006)

Effective Time management, Quest (2006)

OO Analysis and design with UML, Rational University, IBM (2006)

Fundamental of Rational Rose, Rational University, IBM (2006)

Certifications

PMP Project Management Professional (PMP Number 1598029) (2013)

MCP Microsoft Certified Professional (2003)

MCSD Microsoft Certified Solution Developer (2003)

PEO Professional Engineers Ontario (In progress)

ITIL (In progress)

Technical Expertise

Programming Languages: SQL, Oracle, .NET1.1, .NET3.5, Java, Silverlight, AJAX, C/C++, Visual C, C#, VB.Net, ASP.Net, VB6, Assembly, FORTRAN, Pascal, XML and HTML

Technologies: BizTalk, SharePoint, Dynamics, CRM, Sales Force, BI, SSIS, SSRS, ETL

SDLC Tools: MSP, Excel, Jira, Confluence, Bugzilla, TestRail, VSS, Subversion, Bug Base, Change Point, Citrix, Wiki Engine, Rational Rose, Case Studio, MSDN, Toad, Visio, Crystal Report, Power Designer, Power Builder, MS Office and UML

Volunteer Work

Scouts Master @ VMSA Coptic Center (2013-current)

Event Planner @ VMSA Coptic Center (2015-current)

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