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Security Officer and Customer Service

Location:
Oak Park, MI, 48237
Salary:
38 k
Posted:
January 14, 2017

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Resume:

Douglas C. Johnson

248-***-****

acx98m@r.postjobfree.com

SECURITY PROFESSIONAL SHIPPING AND RECEIVING CUSTOMER SERVICE SKILL SUMMARY:

Building Security

Shipping and Receiving

Customer Service – Community relations

First Aid – CPR and AED

WORK EXPERIENCE:

Shipping and Receiving 11/2016 to Present

Kohl’s Troy, MI

Unload freight, pull merchandise, package for shipping

Distribute freight to departments

Place excess freight into back stock

Use computerized “bluebird” scanner system for inventory control Building Safety 08/2010 to 06/2016

Oakland County

Opened and secured buildings on County Campus

Daily reporting of patrolling

Trained in first responder procedures and answered as first responder

First Aid, AED and CPR certified

Communicated medical conditions to dispatchers and/or supervisor

Rapidly responded to radio calls and monitored security system at stations

Monitored 370 security cameras: courtrooms, exit doors, hallways

Re-directed and zoomed cameras as necessary

Oak Park School District, Oak Park, MI 08/1995 to 10/2010 Supervisor – 2004 to 2010

In charge of security for at-risk program

Coordinated student flow

Oversaw security staff, new employee training, procedures and policies Officer – 1995 to 2004

Secured and opened school district buildings

Provided impeccable customer service to students and staff

Performed daily walk-through inspections

Maintained a safe and secured environment for staff, students and visitors

“First Face of the School District” training

Worked with officers from the City of Oak Park Public Safety and Probation departments for Oakland & Wayne county

Deputy Director Department of Public Service – Public Service 05/1994 08/1996 City of Highland Park Highland Park, MI

Managed day-to-day operations

Facility rental and maintenance

Scheduled meetings, gave daily updates to Department Heads

Assisted with Emergency Disaster Planning

Assisted the Director at City Council meetings

Served as a member of the Neighborhood Safety Committee Forest Hill Cemetery Inc. Detroit, MI

Superintendent June 89 – Feb 94

Oversaw inter-office payroll, billing, public relations and sales

Delegated responsibilities for outside duties with Assistant Superintendent

Conducted meetings with Assistant Superintendent and managers

Public relations meetings and events

Coordinated contracts with outside companies

Updated security system, procedures and building checks TRAINING

Supervision training, Oakland County Government

Diversity training, Oakland County Government

Building Safety training, Oak Park Police Department

Conflict Resolution, Oak Park School District

CPI Training – Crisis Prevention, Oak Park School District

First Aid – CPR and AED - active

Certified Life Guard

WSI – Water Safety Instructor

EDUCATION

High School Diploma, Northeastern High School



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