Customer Service Manager
Resume:
MARY K MAY (KITTY)
Oklahoma City, OK 73112
**********@*****.***
Career Objectives
To secure a challenging position of responsibility that will utilize my managing, accounting and customer relations background while offering opportunity for professional growth and advancement.
Summary of Qualifications
Work well under pressure as part of a team. Well-groomed appearance.
Polite respectful and courteous manners.
Responsible efficient, and flexible. Ability to work in a fast-paced, intense environment smoothly.
Work History
Addison Group, Oklahoma City, OK Aug. 13, 2015 – Present
Toll and Violations (Contract for Hertz Equipment Rentals
AR Specialist (Contract for Candid Color)
Builders Firstsource, Arlington, Texas Sept 16, 2013 - May 29, 2015
Credit Assistant
Assist Credit Manager, post AR payments, process credit cards, line notice letters, checks; answer phones, collections, filing and processing credit applications.
Accounting Principles Inc., Arlington, Texas Nov 22, 2012 - May 05, 2013
Assistant Credit Manager
(Contract for Redimix Concrete)
Investigate history and credit standing of individuals or business establishments applying for credit.
Telephone or write to credit departments.
Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.
Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
Pillar Hotels & Resorts, Irving, Texas Apr 02, 2008 - Apr 06, 2012
Accounting Assistant
Account Receivable, applying and analysis of payments for 32 hotels.
Handled all customer service inquires and concerns.
Answering incoming phone calls, manage fed-ex, mail and research, all special projects. Coordinating and assist accounting director and 36 staff accountants.
Pillar Hotels & Resorts Irving, Texas Jan 14, 2001 - Apr 01, 2008
Senior Accounting Analyst
Duties included invoice entry, analysis invoices for duplicate payments, 1099's, fed-ex inquires, blind phone calls, research, all special projects and customer service.
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
Imco Recycling, Irving, Texas Apr 25, 1998 - Jan 18, 2001
Account Payable Coordinator
Responsibilities include, but are not limited to: assisting in coordinating and training a staff of six.
Monitoring and maintenance of AP process for 22 plants.
Check printing, cash application, supplier and employees set-ups, expense reports, AP help desk.
Handle incoming and outgoing mails.
Maintain 1099's.
Computer Skills
Typing Speed 45 Words per Minute
Accounting Software (Peachtree, QuickBooks, ADP, CTR etc)
Database Software (CRT, Oracle, Access,etc)
Data Entry Terminal (PDT, Mainframe Terminal,etc)
Email Software (Outlook)
Peripheral Devices (Scanners, Printers, etc)
Presentation Software (PowerPoint, Flash, etc)
Spreadsheet Software (Calc, Excel, etc)
Word Processing Software (Word, WordPerfect, etc)
Language Skills
English - Excellent (Read Write and Speak)
Driver's License
Class C
References
JOLYNDA WARD
HR VICE PRESIDENT
PILLAR HOTELS AND RESORT
*******.****@************.***
CINDAY SERGANT
AR MANAGER
TRI MATTERSON AND GAS
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