SITI ANNUR MUIZZAH BINTI MOHAMAD IBRAHIM

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I/C No. 891*********

Permanent Add Lot 2066, Taman Mas Merah, 17500 Tanah Merah, Kelantan Current Address Y3-45A, Tingkat 3, Blok G, Jalan Plumbum, Seksyen 7, 40000 Shah Alam, Selangor.

Citizenship Malaysian

Race Islam

Marital Status Single

Date of Birth 21 October 1989

Contact No. 017-*******

Email acx95u@r.postjobfree.com

Career Objective Organizational skills, educational background and that would allow me to gain better prospect in the future. “To obtain a position that will enable me to use my s

SKILLS AND LANGUAGES

Microsoft Office : - Words, Power Point, Excel

Google : - Email, Google Drive

Adobe : - Photoshop (Basic editing)

Language : -

English

Malay

Speaking – 7/10 Speaking – 9/10

Writing – 7/10 Writing – 9/10

Reading – 8/10 Reading – 10/10

EDUCATIONAL BACKGROUND

1) Sekolah Menengah Teknik Kuala Kangsar, Perak- SPM 2006 2) Diploma in Communication and Media Studies

UITM ( College Shahputra, Kuantan)

Session admitted July 2007

Graduation May 2011

Final CGPA – 3.18

3) Bachelor of Communication Management and Policy

Uitm Shah Alam

Session admitted November 2010

Graduation May 2013

Final CGPA – 3.27

4) Master of Arts in Media and Information Warfare Studies

Uitm Shah Alam

Session Admitted February 2013

Graduation May 2015

Final CGPA – 3.54

REFERENCES

Noor Nirwandy Mat

Academic Consultant Faculty of Communication and Media Studies, UiTM Shah Alam

Nordin (Master Course)

012-*******

Dr Nur Atiqah Sia bt

Academic Consultant Faculty of Communication and Media Studies, UiTM Shah Alam

Abdullah (Master Course)

013*******

WORKING EXPERIENCE

Virtual Malaysia or VM is a social travel channel powered by a community that shares travel experiences via blogs, photos, and videos to promote Malaysia. It was developed in 1997 and launched by Creative Advances Technology Sdn Bhd in 1999.

Address: Lot 2-2, Enterprise 2, Technology Park Malaysia, Bukit Jalil, 57000, Kuala Lumpur.

Starting Salary: RM1800

Last Salary: RM2000

Reason for leaving: Further Master Study

Internship / Practical Training – 1st August 2012 – 31st December 2012

Reporting to Mr Bryan Chong in Marketing Department

Helping to do marketing task with the team : -

o Promote travel packages through email (Electronic Direct Mail) o Open booth at travel fair ( Johor Travel Fair & Matta Fair) o Assisting in creating a brochure and posters of events and travel promotion

o Make a report and planning schedule for event

o Assisting in do filing and store keeping

Social Media Executive (Permanent Staff) – 1st January 2013 – 31 Oct 2014

Reporting to Mr Kumara Velu – Editor In Chief of Editorial Department

Responsible / Job Scope : -

o Planning for Social Media updates ( Admin ) – Facebook, Twitter, Instagram and blogs.

o Need to do at least 2 months earlier planning for travelling and tourism information, quizzes, contest, and also prizes.

o Contact travel agent to deal with the prizes of every quizzes and contest o Write up about tourism industry (Simple write up) o Joining media trip with tourism Malaysia to promote interesting places in Malaysia

o Helping Customer Service department during Virtual Travel Fair - Live Chatting (Interact with customer through chatting and guide them until payment process with travel agent)

New Media Group Sdn Bhd provides marketing consulting and media relations firm for corporations. Focus on advertising, marketing and media relationship campaign.

Address: A1-2-3A, Solaris Dutamas,

No 1, Jalan Dutamas 1, 50480 Kuala Lumpur

Starting Salary: RM2000

Last Salary: RM2600

Reason for leaving: Financial problem

Research Analyst Officer – 1st November 2014 – 28th February 2015

Reporting directly to Mr Ram Ganesan Karthigasu and Dato’ Iskandar Dzulkarnain.

Monitoring software (Engagor.com) to collect the latest and related information about client that has been posted on online media (online newspaper, blogs, twitter, and facebook)

Make a complete report about the information and submit to the client (Dato’ Sri Liow Tiong Lai, TNB, Datuk Sri Mukhriz Mahathir). Admin Executive – 1st March 2015 – 31st July 2015

Reporting directly to Mr Ram Ganesan Karthigasu, Dato’ Iskandar Dzulkarnain and MS Maizatul Azrina Mohd Ali

Handle the admin task for the office (Basic task) – Preparing payroll, Payment voucher, claims, OT, invoice, quotation, PO etc

Monitoring in and out of company cash flow

Make a report about payment every month

Make a phone call – about payment, dealing printing project, door gift.

Make sure office equipment is sufficient – take action if needed. Alliance Bank is part of the Alliance Financial Group, a dynamic, integrated financial services group offering end-to-end financing solutions through its Consumer Banking, Business Banking, Islamic Banking, Investment Banking and Stockbroking businesses. Address: Wisma Projass 3, Jalan SS15/2A

47500 Subang Jaya, Selangor

Starting Salary: RM3100 (including RM300 fix allowance) Last Salary: RM3100

Reason for leaving: Currently working

Customer Service Officer –28th September 2015 - Present

Reporting to Ms Tang Weng Yin as a Team Manager

Answer calls –resided customers and attend to customers telephone enquiries over a full range of banking financial products (banking products: online banking/personal loan/hire purchase/housing loan) opportunities.

Understand customer peculiarities.

Follow up promptly with customers to resolve issues.

Contact this candidate