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Customer Service Representative

Location:
Giza Governorate, Egypt
Salary:
3000 L.E
Posted:
January 14, 2017

Contact this candidate

Resume:

Hany Abdelkarim Hassan

** ********** *** **** ** – Aguza-Mohandessein - Giza

Mobile: 01014394757-01201734223

Phone: 02-37070771

Email1: acx95n@r.postjobfree.com

Email1: acx95n@r.postjobfree.com

Personal Information

Gender: Male

Birth Date: 1-1-1986

Nationality: Egypt

Residence Location: Mohandseen, Giza, Egypt

Marital Status: Married

Target Job

Target Job Title: GIS specialist,Medical Network officer,Customer support Job Category: GIS & Survey,

Healthcare & Medical > Medical Representative,

Customer Service & Call Center > Team Leader

Job Type: Full Time

Career Level: Supervisor/ Manager

Job Location: Egypt

Experience: 6 Years

Monthly Salary: 3500 Egyptian Pound (EGP)

Career Objective: Undetermined

Work Experience

Nov 2014 - Till Now Customer service

Globemed egypt, Insurance - Egypt

Managing medical insurance contract between customers and guarantors and providers

Jul 2014 - Nov 2014 cordinator and operation manager Yat learning solutions, Education, Training & Library - Egypt managing courses : its time and costs

managing reservations

Jul 2013 - Jul 2014 Customer service representative TE-DATA, Customer Service - Egypt

Handling customers and solving their problems and keeping the exists and attracting new customers

Aug 2011 - Mar 2014 GIS specialist

Ministry of agriculture of egypt, Governmental & Public Sector - Egypt till now

Apr 2012 - Jul 2013 Customer service representative Vodafone, Customer Service - Egypt

Handling customers and solving their problems and keeping the exists and attracting new customers

Jun 2010 - Aug 2011 Manager assistant

World food programme, Administration - Egypt

Education

Degree: Master's Degrees, Still Studying

University: Ain Shams University

Faculty: Education

Major: Environmental Sciences

Grade:

Graduation Project: Environmental education and agriculture Project Grade: Undetermined

Degree: Bachelor Degree (Science/Arts), 2008

University: Assiut University

Faculty: Education

Major: French Language

Grade: Good / 65-75% / C

Graduation Project: Undetermined

Project Grade: Undetermined

Degree: High School

School Name: Abnoub thanawya

School Type: Thanawia Amma (Arabic School)

Grade: v.good

Skills

MS OFFICE 2007,Adobe Photoshop,Maintenance COMPUTER,Soft skills,Communication,GIS APPLICATIONS (ARC GIS,ENVI,ERDAS,STICH MAP,GLOBAL MAPPER) Courses and Certificates

Microsoft office 2007,MAINTENANCE COMPUTER,SOFT SKILLS Course in Using remote sensing applications

Attend seminars in climate change

Courses in customer service

Personal Skills

• Extremely user-friendly and adaptable person.

• Deadline oriented.

• Hard working and ambitious.

• Pay attention to detail.

• Motivated, reliable and goal oriented.

• Ability to quickly learn new tasks.

• Ability to work independently and as a cooperative team member.

• Ability to communicate with different types of people Languages

Arabic Native / Mother Tongue

English Very Good

French Very Good



Contact this candidate