CURRICULUM VITAE

NAME: Ursula Hannah Sheridan

ADDRESS: Caoghlan Cottage

Lower Drumhalla

Rathmullan

Letterkenny

Co. Donegal

TELEPHONE: 00353 (0-86-107**** (Mob)

***** (0-76-602**** (SKYPE)

EMAIL: acx936@r.postjobfree.com

DATE OF BIRTH: 12th December 1974

EDUCATION/PROFESSIONAL TRAINING/QUALIFICATIONS

Dates School/College Qualifications Gained

April 2015 Safetech, Letterkenny First Aid - Safetech certified

March 2015 Safetech, Letterkenny Manual Handling & People Moving - Safetech

certified

Jan 2011 VEC Adult Education Occupational First Aid Training -

Centre, Milford via recognised by HSE Health & Safety Training

Nov 2009 Keeping Safe HSE Keeping Safe Initiative in line with

Awareness Raising on Children First Guidelines

Child Protection

Issues

Oct 2009 VEC Adult Education FETAC Level 5 - Childcare - Destinction

Centre, Milford Level in all 8 modules

April 2009 - July FAS Training Centre,

2009 Evening Letterkenny FETAC Level 5 - Certified SAGE Payroll

Course Course

2008 (Via Employer - Fire Training

POBAL) First-Aid Training

1995 - 1996 FAS Training Centre Certificate in RSA Business Administration

Letterkenny & Computerized Accounts.

Packages used: Excel, Powerpoint, Word,

Access & Publisher

1995 - 1996 FAS Training Centre Certificate (City & Guilds) in Information

Letterkenny Technology and Computer Applications.

Modules included: Database Methods,

Spreadsheet Methods, Accounts,

Word-processing

1993 - 1995 Institute of Certificate in Business Studies (Office

Technology, Information Studies) Subjects included:

Letterkenny Typing, Shorthand, Accounting, Office

Administration, Communications, Business

Administration, Statistics, Economics,

Information Technology & Marketing

Other Qualifications

Certificate in Pitman Advanced Typing & Certificate in Tee line

Shorthand

1988 - 1993 Loreto College Leaving Certificate Level

Milford, Co. Donegal

1980 - 1988 St. Joseph's National Primary School Level

School, Rathmullan,

Co. Donegal

EMPLOYMENT

Dates Employer Titles & Duties Reason for

Leaving

June Rathmullan Administrator at the Rathmullan & District Part Time

2014 - Enterprise Resource Centre -

Nov Group (CE Co-ordinate and liaise with tutors, management temporary

2016 Scheme) committee, general public and the community to

ensure all community initiatives and services,

groups, courses and classes were effectively and

efficiently being delivered within the RDRC

centre.

Administration and financial management for all

activities in the centre.

File management and preparing reports including

agenda's, minutes, status and financial reports

for monthly meetings.

Publicity, Marketing, Social media and sourcing

funding for new courses and activities and

initiating new activities and resources within the

centre for the community

Supervise and oversee maintenance, breakdown of

services and equipment were dealt with in a timely

manner.

As per policy, procedures and regulations ensure

security, camera's, alarms were maintained and

liaising with committee and community Guard if

required.

Ensure Health and Safety procedures were adhered

to.

Feb On-going Part time positions in Childcare & Eldercare Part time

2009 Duties/Roles: /

Although all my previous work experience and temporary

strengths lie within administration and clerical

work, due to the recession and lack of

opportunities at this time I identified other

areas of work where I felt I would be successful.

I studied part time over 2 years and completed

Fetac 5 childcare course together with other part

time courses, which enabled me to secure a number

of part time positions locally in childcare and

eldercare.

August POBAL Clerical Officer/Administrator Made

2002 - (Border Duties: redundant

Feb Action - Support the implementation of the programme and due to

2009 Peace Peace III within Donegal and on a cross border cuts in

Programme) basis and as per actions and targets from the funding at

Business Plan and company policies and procedures. start of

recession.

Dealing with the public, covering reception and

carrying out general clerical duties in addition

to providing PA duties to the Manager.

Recording and typing general correspondence,

minutes, reports, letters of offer, contracts.

Liaising with community groups, project promoters,

partners & cross border partners.

Preparing PowerPoint presentations and information

packs for meetings and conferences.

Liaising with the landlord regarding facilities

contract, maintenance and health and safety.

Database management, inputting & updating

information on the databases i.e. financial spend,

projected forecast for next quarters, and

generating project reports i.e. quarterly

financial reports, project site visits.

Financial management - preparing excel accounts,

budgets and spreadsheets, processing and verifying

quarterly financial returns.

Purchases, stock take & stationery orders.

Provide IT support and act as 'Super User' to the

Letterkenny based staff and other development

support staff.

Ensuring Health & Safety within the office and

building, i.e. first aid, fire safety, evacuation.

Provide support in the Monaghan office when

required.

Mar Donegal Started as Receptionist, moved into role of To gain

1997 - Local Administrator and then in final year moved into further

Oct Developmen the position of Finance Assistant. experience

1998 / t Company and

Nov Ltd Finance Assistant knowledge

1999 - Support the Office Manager regarding preparing HR of other

Jul forms i.e. annual leave sheets, toil, expense programmes

2002 forms. .

Processing applications and verifying payments for

all programmes including the Local Development

Social Inclusion Programme & LEADER + Programme.

Operating financial systems, invoice matching and

processing payments and salaries (Thesaurus

payroll system) including

Responsible for the administration of ibusiness

banking and preparation of financial returns to

funding bodies and the Revenue commissioners.

Administrator

Administration & clerical support to the Local

Development Programme team including typing,

photocopying, filing, project file management,

collating projects for approval by sub panels and

board, issuing letters of offer & contracts.

Financial management of commitments & expenditure

under the Local Development Social Inclusion

Programme for grant applications.

Receptionist

General Reception and customer service including

clerical duties, recording of incoming and

outgoing post, telephone queries, photocopying,

faxing, administration support to CEO and other

duties that arose.

NOTE: During this time I took a one year break to

travel the world. Under the terms of my visa I

was in a position to take up temporary employment

in Australia where I undertook 2 three month

placements as clerical assistant in the public

sector.

June General Secretary/Receptionist/PA to Hospital 9 month

1996 - Hospital Administrator Temporary

March Letterkenn General secretarial/PA and clerical duties for Contract

1997 y Hospital Administrator and other HSE managers

including audio typing.

Worked in Medical records dept and had

responsibility of maintaining records, maintaining

and updating client/patient database.

Responsibility for chart admissions and

appointments.

ADDITIONAL SKILLS PROFILE

I have worked for over 20 years in a variety of work settings working in

all departments of the hotel industry in Rathmullan through to working for

the public service, semi-state organisations as well as community based

services including the Health Service Executive, public sector in Australia

and more recently in Donegal Local Development Company Ltd and Pobal

(Border Action - Peace Programme) and the Rathmullan & District Resource

Centre. This extensive experience coupled with my qualifications makes me

an ideal candidate for the position of Office Administrator. I have a

logical, systematic approach to my work, producing work to a very high

standard, while also showing and taking initiative on matters. I have

excellent communication skills (verbal and written) as well as good

interpersonal skills respecting confidentiality with a strong emphasis on

customer care. I have undertaken training to enhance my skills in the form

of fire and first aid training and in-house training on policies and

procedures.

ICT/Finance/Accounts

I am fully proficient in the full suite of Microsoft applications, word,

excel, access, outlook, emails, Internet together with SAGE payroll system,

presentations using PowerPoint and have used these applications in almost

all my employment. I have used social media on a daily basis as part of a

communications medium to promote activities at the Rathmullan & District

Resource Centre.

Organisational Skills/Initiative

I have excellent organisational skills coupled with good planning and time

management skills. I demonstrate initiative in my work and devise a work

plan for myself, prioritising my workload, communicating with other key

staff and relevant others where my work and deadlines impact on them, in

order to ensure that roles and outcomes are clearly identified, so that

tasks are completed on time in line with practices, policies and

procedures.

Communication Skills/Team Work

I am an active listener and check my understanding of information. I have

strong written and verbal communication skills with strong interpersonal

skills developing a good rapport with others making me a good team member.

Customer Care/Service

Throughout all my employment customer care has been to the forefront from

working in the hospitality industry all through school and college through

to working in the public and private sector, I have demonstrated my ability

to communicate with others, having respect for everyone regardless of their

position, this being a critical element of good customer care.

In the various positions held I have extensive experience in all aspects of

office administration including financial management, organisation,

customer care, teamwork, communication, commitment and initiative. I

believe my experience gained place me a very suitable candidate to work

within your organisation demonstrating sensitivity and confidentiality at

all times. I feel I would be a good addition to work with your

organisation and would welcome the opportunity for interview.

INTERESTS

My interests and hobbies include listening to music, theatre, cinema,

reading and socializing. I am a keen traveller and have, to date on my

time off visited countries such as Thailand, Australia, New Zealand, Fiji,

America, Canada, South Africa and various countries within Europe.

OTHER

I have a full clean driving license.

Successfully garda vetted December 2016

REFERENCES

Mr. Paul Skinnader (Line Ms. Genevieve Gavin (Line Ms. Angela Crerand

Manager) Manager) Director

Programme Director Company Manager Rathmullan

POBAL Office Donegal Local Development Enterprise Group

Unit 8, McCaul House Company, Millennium Court Glenalla

Pearse Road Pearse Road Rathmullan

Letterkenny Letterkenny Tel: 087-*******

Co. Donegal Co. Donegal

Tel: 00353 (0-87-246**** Tel: 00353 (0-74-912****

SIGNATURE: DATE:

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