Sales Engineer
Resume:
MOHAMED YAGHI
*** *** ***** **., ******, CT *****
*******.*****@*****.***
Senior Sales Engineer, Senior Solutions Engineer, Pre Sales Solutions Architect, Pre Sales Technical Consultant.
Talented and adaptable knowledgeable professional, with more than 25 years of Information Technology experience, Skilled in aligning Enterprise’s needs with long-term resolutions to complex IT challenges. Hardened leader and strategist, leveraging in-depth methodological knowledge with razor-sharp strategic analytical skills to discover and remediate IT environments needing transformation to become innovative and agile. Intermingle well with all levels of the customer chain, from C-Level to Engineering, transitioning easily between end-user customer issues and account strategy, that delivers positive business outcome. Advanced expertise in IT, Infrastructure, Networking, WAN design, VoIP, SIP Trunk, MPLS, VPN, Cloud Computing, Colocation, Managed Services, Security, PaaS, IaaS, UCaaS. BENCHMARKS & MILESTONES
• Analyze and evaluate IT networking, Storage, Servers, Compute, Virtualization, Backups, Fabric, etc. requirements for corporate clients and develop best practice solution design proposals accounting for technological and business requirements and constraints.
• Provided guidance and responses to RFI/RFP/RFQs.
• Responsible for pre sales solution designs and technical support to Channel Alliance/ Partner Program member agents in assigned territory.
• Complete ownership of technical responses and solution design for complex and large projects
• Provided Demonstrations and training sessions to Channel Alliance Partner members, displaying the features and benefits of CenturyLink products and services.
• Responsible for solution development through the entire pre-sales life cycle, including solution and proposal development, and contract negotiations for Statement of Work and Service Level Agreements.
• Research interdependencies between competitors and evolution of telecom industry
• Enterprise Architecture – work with clients on developing IT roadmap. IT PROFICIENCIES
Managed Unified Communications, Hosted PBX, VoIP Integrated Services, Managed Office.
IP routing and switching
Internet and MPLS-VPN architecture
Voice and VoIP technologies and products
CPE/OEM: Cisco, Adtran, Polycom, Juniper, Ciena, EMC, HP, VMware, Fortinet, Intel...etc
TDM, SONET and Ethernet technologies products and services (WAN Technologies)
Managed Hosting Services, Cloud, Virtualization, Outsourced infrastructure solutions.
DaaS, SaaS, PaaS, IaaS
Internet Security: Firewall cloud and premises based
Data center infrastructure and networking
SAN, NAS, and Cloud Storage and Back-up Solutions.
Big Data, Middleware, and Object Storage understanding MOHAMED YAGHI – PAGE 2
EXPERIENCE
INDEPENDENT CONSULTANT • New York, NY (Northeast) 2016-Present SENIOR SOLUTION CONSULTANT,
Providing consulting services to SMB clients looking to upgrade/outsource IT infrastructure to enhance business and to become agile.
CENTURYLINK (FORMERLY QWEST AND SAVVIS) • New York, NY 2006-2015 SENIOR SALES ENGINEER,
• Responsible for solution development through the entire pre-sales life cycle.
• Subject Matter Expert –SME: Hosted VoIP, MPLS, Ethernet, VPLS, VPN, and Colocation.
• Delivered innovative design solutions using multiple CenturyLink products and services including multi vendor participation.
• Optimized Channel Alliance/ Partner agents’ engagements, by decreasing response time and increasing in person meetings and presentations.
• Increased by 50% Channel Alliance/ Partner agents training and demos participation. By encouraging partners and agents to join in a scheduled periodic sessions (In person and Remotely).
• Delivered presentations and demos to customers, partner agents and at road shows.
• Client Service: Delivered elite customer service through responsive interfacing, problem assessment, prompt determination of corrective actions and comprehensive follow-up.
• Project Management: Oversaw several multi $million projects for converged enterprise solutions.
• Achieved 100% quota attainment.
BT AMERICAS • New York, NY 2004-2006
SENIOR TECHNICAL CONSULTANT
• Engaged customers and prospects ensuring that BT products and services can be effectively sold and deployed as well as responding and contributing to RFP’s and RFI’s.
• Contributed in securing a portfolio of accounts valued in excess of $20 million through the provision of interdepartmental pre sales support.
• Responsible for supporting the Sales initiative leading to new business and for upgrading / growing current customers in Strategic Accounts, Local Enterprise, and Commercial Sales.
• Delivered design and pricing of customer solutions, assisting in customer presentations, discovery and definition of customer requirements.
QWEST COMMUNICATIONS • New York, NY 2000-2004
SENIOR PRE SALES ENGINEER
• Exceeded assigned team quota.
• Completed Managed VoIP (hosted VoIP) projects that cover multi site and required resiliency.
• Worked with product management on new offering, managed Hosted Bundle Solution using Qwest Data Centres, IBM Servers and Cisco Routers/Switches.
• Trained and demonstrated products to partners/agents. PHOENIX HOUSE • New York, NY
1998-2000
MANAGER OF NETWORK OPERATIONS
• Managed day-to-day WAN operation for 61 national sites.
• Supervised and mentored two cabling technicians and two associate network engineers.
• Business Development: Met with vendors and carries to discuss potential technical solutions. EDUCATION
CITY UNIVERSITY OF NEW YORK, CITY COLLEGE, New York, NY Bachelor of Science, Electrical Engineering
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