Aesthetician/ Spa Manager, Teacher

Chanel Loren Ricketts

** ********* *******, ******** *. Jamaica, West Indies.

876-***-**** 9 (home) 876-***-**** (mobile)

Email: ******.*****@*******.***

Job Objective: To utilize my business knowledge, interpersonal skills and business marketing experience. Summary of Qualifications:

A highly motivated, demonstrated achiever with exceptional knowledge about working with people and business practices. I have a growing business marketing background combined with a basic comprehension of the Spanish language. I have experienced living abroad, having lived in two different countries (Canada and the United States) I am skilled at learning new concepts quickly and working well under pressure. I am enthusiastic and experienced in leading, working in fast-paced environments that demand strong organizational technical and interpersonal skills. I demonstrate confident and poised interactions with individuals at all levels. Education: Graduate of the University College of the Caribbean (U.C.C.), Bachelor’s in Business Marketing

(Class of July 2015)

Received a scholarship at Lambton College in Sarnia, Canada studying Business Marketing

(Study abroad scholarship program provided by U.C.C. 2012-2013) Graduate of Immaculate Conception High School (2001- 2007) Career History & Accomplishments

Spa Manager at Face to Face Skin Care Salon and Day Spa (Current)

Oversee and manage company’s employees

Schedule customer appointments made daily

Carry out monetary transactions daily

Attended to and resolve customer queries on a daily basis.

Manage and oversee the company’s inventory and stock

Handle international company accounts and purchasing of company products

Play key role in preparing successful marketing campaigns and advertisements for the company

Greet customers and ensure they feel welcomed and are provided excellent service at all times Customer Service Representative – Sutherland Global Services (2014)

Politely interact with customers via email or telephone on behalf of the organization

Provide information about products and services

Review or make changes to customer accounts

Listen and respond to customer’s needs and concerns (handle returns and complaints) Areas of Interest -Physical exercise, reading, travelling, fashion and playing the piano Volunteer work: Operation Star Child - Monitor, entertain and educate young children in need. Membership and Affiliations - Member of the Swallowfield Chapel References Available Upon Request

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