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Customer Service Maintenance

Rocky Mount, North Carolina, 27803, United States
January 12, 2017

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Quinten Taylor

*** ***** ******, ***** *****, NC, 27803


Phone: 919-***-****




Experienced professional with 15+ years in facility maintenance, operation and management seeking a permanent position. Proven ability to operate and service a variety of mechanical equipment with precise attention to safety standards. Great team player, management and customer service skills. Conducts all tasks with efficiency and diligent attention to detail. Disciplined professional with a strong work ethic.


January 1, 2017, Willing to relocate.


Apprentice Electrician License

Microsoft Office Suite

Knowledge of workplace safety requirements and procedures (i.e. OSHA regulations)

Knowledge of HVAC, electrical and mechanical systems

Expert level operation, maintenance and repair of generators, chillers, boilers and other electrical and mechanical equipment

Work Experience


Houston, TX

2015 - Present

Building Maintenance Operator

Operate, adjust, regulate, maintain and troubleshoot building mechanical and electrical systems, to ensure proper functioning with respect to safety standards. Assist with customer and administrative duties related to building maintenance. Duties include, but are not limited to:

Troubleshoot heating equipment including copper fin and low, medium and high mass boilers

Troubleshoot and repair variable frequency drives (VFDs) and boilers

Disciplined and expert use of a variety of gauges, meters, measuring instruments, hand and power tools and equipment

Conduct and complete service calls, work orders, preventative maintenance using facility dudes and other building needs

Inspect and perform repairs to boilers, combustion turbine generators, heat recover team generators, 2,000-ton absorption chiller’s and other auxiliary equipment.

North Carolina State University

Raleigh, NC

2010 - 2014

Facilities Operator Shift Supervisor

Supervised four gas turbine operators in accordance with facility policies and procedures. Ensured smooth operation and maintenance of the facilities electrical, plumbing, heating and ventilation systems during the shift. Duties included, but were not limited to:

Performed routine maintenance to ensure proper equipment conditions

Inspected and performed minor repairs to boilers, combustion turbine generators, heat recovery steam generators, 2,000-ton absorption chillers and other auxiliary equipment.

Operated and maintained generators, switchgears, uninterruptible power supplies (UPSs), power distribution units (PDUs), air handling unit (AHUs), chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs and building automation systems

Used of a variety of gauges, meters, measuring instruments, hand and power tools and equipment

Wrote work authorizations and orders.

Ensured compliance with all safety, environmental and health requirements during the shift

Trained and mentored subordinate operations personnel

Assisted in preparing preventative and predictive maintenance schedules

Maintained inventory control over equipment and supplies

Maintained building maintenance logs, records and computer systems

Triad Inc America

Raleigh, NC

2007 - 2010


Assisted the largest East Coast solar energy facility (80-megawatt) with all electrical needs. Assessed and interpreted blueprints and schematics to successfully pull wire, run pipes and relocate existing lighting. Additional duties include, but are not limited to:

Conducted polarity and megger tests

Used electrical and hand tools to bend conduit

Installed fixtures and panels

Made temporary and permanent power panels

Conducted racking, inverters, punch out holes and wire management

Diagnosed and troubleshot system malfunctions and operational issues

Anderson News

Tampa, FL

2004 - 2006


Delivered and restocked magazines at designated locations along prescribed route. Additional duties included, but were not limited to:

Ensured that all packages were logged and delivered

Created new accounts by establishing relationships with local business owners

Contacted prospective subscribers along route to solicit subscriptions

ALPS Prosthetics, Inc.

St. Petersburg, FL

2003 - 2004


Responsible for operating and tending metal and plastic molding. Performed a variety of duties such as mixing materials, assembling mold parts, filling molds and stacking molds to mold and cast a range of products. Additional duties included, but were not limited to:

Assembled, inserted and adjusted tubes, cores, fittings, rods and patterns into molds, using hand tools and depth gauges

Measured ingredients and mix molding, casting material and sealing compounds to prescribed consistencies, according to formulas

Operated molding machines and adjusted the heating equipment controls to melt materials and repair molding defects

Read work orders and instructions to determine product specifications and material requirements

Separated models and patterns from molds and examined products for accuracy

United States Navy

Yokosuka, JP

1996 - 2000

Machinist Mate, 3rd Petty Officer

Operated, maintained and repaired ship propulsion machinery, auxiliary equipment and outside machinery, such as: steering engine, hoisting machinery, food preparation equipment, refrigeration and air conditioning equipment, windlasses, elevators and laundry equipment. Operated and maintained marine boilers pumps, forced draft blowers, and heat exchangers; performed tests, transfers, and inventory of lubricating oils, fuels, and water. Maintained records and reports and performed duties in the generation and stowage of industrial gases. Additional duties included, but were not limited to:

Installed, operated and repaired heating, piping, ventilation and air conditioning systems

Tested, installed and maintained a wide range of electrical equipment including generators and motors

Collected records and reports for windlass, elevators, marine boilers, pumps and other equipment

Provided maintenance and general service for various naval ships

Read and interpreted schematic diagrams, blueprints and pipe diagrams

Performed P91 welding

Conducted power plant overhauling



Northern Nash High School - Rocky Mount, NC

Diploma, Received – June 1996

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