General Manager
Resume:
Steven L. Stamper, CPIM
Hopkinton, Massachusetts 01748
Home: 508-***-**** Cell: 774-***-**** Email: ****************@*****.***
CAREER SYNOPSIS
Highly qualified, results oriented Operations Executive experienced in transforming organizations, executing new business models, and achieving operational excellence within culturally diverse environments. Specialized skills include directing labor intense operations, developing and implementing effective strategies, directing technical and engineering functions, restructuring organizations to grow revenues and improve bottom line profitability. Extensive experience in both the OEM and Contract Manufacturing sectors serving the Medical, Aerospace, Industrial, Military, Agricultural and Instrumentation markets.
OPERATIONS MANAGEMENT EXECUTIVE
P&L RESPONIBILITIES…ORGANIZATIONAL DEVELOPMENT…HR MANAGEMENT…
TACTICAL EXECUTION…STRATEGIC PLANNING…SUPPLY CHAIN MANAGEMENT…
LEAN INITIATIVES…PROCESS SIMPLIFICATION…
COST REDUCTION AND CONTAINMENT…PROFIT OPTIMIZATION
PROFESSIONAL EXPERIENCE:
Canvys Visual Technology Solutions Vice President and General Manager NA Custom/OEM
2010- 2016
Transformed and restructured organization into a custom engineered and value-add solution versus a “distribution mentality” organization.
Developed and increased a robust customer base consisting of Medical, Industrial, Military, and OEMs.
Increased operational effectiveness and efficiency by eliminating redundant processes resulting in reduced operating expenses and increased profitability.
Achieved best performing business unit for all domestic, corporate and international operations.
Reduced Inventory 50% and improved inventory turns from 2.5 to 6 turns.
Overachieved monthly and quarterly revenue sales and operations plan on a consistent basis.
Refocused organization’s Quality Management System reducing RMAs as a percent of sales to less than 1% Directed and managed achievement to ISO13485:2003 certification. Achieved 99% on time delivery for customer orders and achieved 99% first pass yield for all manufacturing processes.
Responsible for Global sourcing which included management of original design manufacturers in Taiwan and China, thereby expanding the scope of manufacturing services offered, as well as adding flexibility to the organization’s manufacturing and supply chain capabilities resulting in significant cost reductions.
Directed and coordinated the implementation of companywide CRM system.
Promoted to General Manager January 2011.
Sunburst Electronics Vice President Operations
2008-2010
Increased revenue growth by focusing on the organization’s core competencies; lead strategic planning process; increased selling activities in new markets; revamped the organization’s value proposition leading to increased market share.
Directed and coordinated the achievement of Quality Certifications: ISO 13485/2003 Medical; AS9100- Aerospace, resulting in new markets served and improving the overall effectiveness of the organization.
Implemented exemplary, fully integrated and proprietary Quality Management System resulting in aggregate 97% First Pass Yield plant wide. Improved overall productivity by 30%.
Improved On-Time Delivery to 98% by implementing company SOP process. Eliminated overstated Master Production Schedules. Determined capacity loads by utilizing demonstrated versus theoretical capacity. Reduced manufacturing lead-times by 50%.
Reduced RMA’s as a percent of sales to record .5%.
Increased manufacturing floor space utilization 25% by implementing 5S and Lean Initiatives.
Reduced supplier base by 30%; negotiated price/quality/ delivery guarantees for annual contracts.
Universal Electronics Vice President Operations
2006- 2008
Halted a two year decline in profits and directed the organization’s return to profitability.
Directed and coordinated implementation of companywide “Lean Initiatives” and “5s” programs resulting in lead-time reductions of 70%.
Restructured organization as well as achieved Non-Surgical Manpower cost reductions of 25% by the elimination of unnecessary tasks and redeployment of employees to essential job tasks.
Improved On-Time Delivery 98%+. Eliminated overstated, unrealistic master production plans, as well as overly optimistic capacity expectations.
Improved First Pass Yield to 96%.
Reduced RMA’s as a % of sales by 65%.
Gaston Electronics Director of Operations and Human Resources
1998-2006
Created, and directed the organization’s first Sales and Operations Planning process to balance technical and manufacturing resources to meet critical customer goals and objectives. Increased revenue and improved profit by 15% annual growth. Improved lead-time to a standard 3 days; reduced inventory 40%. Redeployed 30% of indirect staff.
Directed the implementation of ISO9001/2001 utilizing the principles of SPC, JIT, TQC, and Demand Flow Technology. Overall improvements included 20% increase in productivity and 10% decrease in quality defects.
Created and implemented company-wide Organizational Readiness Strategy that utilized cross functional teams to meet specific business objectives in the areas of staffing, employee retention and development, employee involvement, and environmental health and safety.
Responsible for Compensation programs including performance appraisals and employee recognition programs. Turnover percentage for past three years was 1%. Achieved Workers Comp. Mod. .71%.
Reorganized Human Resources Department to more closely align with our business partners and staffed the organization to meet the needs of the facility.
Responsible for the design and administration of Benefits-Healthcare Plan.
EDUCATION:
B.A. Psychology - East Carolina University
Post Graduate: Economics-North Carolina State University
Post Graduate: Psychology-University North Carolina Charlotte
CPIM-APICS
PHR-SHRM
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