Customer Service Data Entry

SHERYLE GARRETT

** ******* ****** *********, ** *1798

C 631-***-**** / H 631-***-****

*************@*****.***

SUMMARY

A highly motivated and skilled CUSTOMER SERVICE / DISTRIBUTION / SHIPPING AND RECEIVING PROFESSIONAL with over 10 years’ experience in providing efficient services. Strengths include knowledge of customer service, stock, warehouse/ distribution center, data entry practices and principles, and administrative procedures. PROFICIENCIES

Windows 7,, Excel, Outlook, ASAP, Logistical Data Entry, Inventory Control CORE COMPETENCIES

Interpersonal and communication skills, Troubleshooting, Attention to detail and accuracy, Management Skills, Computer Skills, Team player, Problem solver, Prioritizing abilities EXPERIENCE

Marchon Eyewear Melville, NY 2012

Present

Customer Service, Picker, Shipping

● Provide courteous and prompt customer service

● Pick customer orders from computers

● Organize workflow to meet timeframes

● Resolve any issues over the phone, especially good with irate customers

● Ship customer orders globally

● Process bin replenishments of eyeglass frames at a rapid pace Walmart Islandia, NY 2011 2012

Overnight Stocker

● Restocked shelves throughout the whole store

● Organized aisles as per instructions

● Provided support in other departments as needed

● Maintained accurate inventory of merchandise

● Performed other duties as assigned

Marchon Eyewear Melville, NY 1989 2003

Data Entry Clerk

● Answered phone calls, processed customer orders, data entry

● Processed incoming mail, filed and retrieved documents, records, and reports

● Credited money back to customer’s account

● Resolved customer grievances

● Trained new employees

EDUCATION

Wyandanch Memorial High School Academic Diploma

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