LATOYA MALCOLM, MSHRM

Ft. Lauderdale/Miami, FL

acx8rr@r.postjobfree.com 954-***-****

HUMAN RESOURCES PROFESSIONAL

Accomplished and experienced HR professional with record of excellence delivering tangible solutions to promote employee engagement and operational success. Key competencies include relationship management, leadership, and business acuity.

PROFESSIONAL EXPERIENCE

Contrax Furnishings now MeTEOR Education

Ft Lauderdale, FL

Human Resources Director

February 2015 ? Present

? Partnered with Leadership Team to create and implement annual HR operational plan;

? Partnered with Marketing Director to revise current handbook to ensure cultural alignment;

? Researched and assisted in the implementation of new HRIS platform for annual savings of $30,000;

? Partnered with Leadership Team to revise and implement new onboarding and separation procedures;

? Recruited and onboarded 50-60 employees each year;

? Created and administered employee opinion surveys to determine engagement levels and implemented programs

that addressed the deficiencies;

? Made recommendations regarding policies, procedures and personnel matters;

? Partnered with company brokerage firm to implement annual Open Enrollment; ? Managed payroll process for 120 employees.

Calvin Klein

Ft Lauderdale, FL

Human Resources Manager

October 2013 ? February 2015

? Counseled and directed management team on HR best practices;

? Owned staffing and development of 200+ associates;

? Planned and conducted orientation to foster positive attitude towards company goals;

? Handled all team member concerns and inquiries around policies;

? Oversaw the analysis and maintenance of associate records as required by law and the organization; ? Implemented creative team building activities and practices.

PNC Financial Services Group

Ft Lauderdale, FL

Branch Operations Supervisor

June 2013 - October 2013

? Developed processes in order to maintain operational excellence and mitigate risk or losses; ? Identified and manage the training and developmental needs of branch team;

? Conducted new employee on boarding and educate them on tasks and duties.

Bank of America

Ft Lauderdale, FL

Assistant Manager

June 2010 - April 2013

? Developed processes to maintain operational excellence which led to banking center consistently achieving the goal of 7 out of 7 operational metrics;

? Identified and managed the training and developmental needs of team of 10 which led to consistent increases in critical customer service and sales metrics.

EDUCATION

Florida International University

Miami, Florida Master of Science, Human Resource Management

Purdue University

West Lafayette, Indiana Bachelor of Arts, Psychology

SHRM-CP

Candidate for Certification 01/2017

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