Customer Service Manager

[Izchel Estrada-Limon]

[**** W. Orem Dr #***] [Houston, TX 77047] [805-***-****] [*********@*****.***]

Objective

[I’m a hard worker with the experience to get things done efficiently. I can be flexible with my hours to fill in where you need me. Contribute my organizational skills and my ability to work well in groups. I can bring my personal experience and open-minded perspective to interact positively with customers or clients. Looking to improve and expand my knowledge and skills to establish an employment in a friendly environment.]

Education

•[BYU-I (online Pathway), Sandy, UT]

•[Bachelors] [In progress]

•[Family & Marriage]

•[4.0 GPA]

•[Moorpark College, Moorpark, CA]

•[Associates] [2010-2013]

•[Child Development]

•[4.0 GPA]

•[Channel Islands High School, Oxnard, CA]

•[HS Diploma] [June, 2005] [3.4 GPA]

Experience

[06/29/2015 - 12/30/2016]

[HOA Office Assistant/Onsite Community Manager] [Advantage management] [Orem, UT]

•Assistant to HOA managers

•Collect title checks

•Set up new owner accounts

•Talk to title companies

•Homewisedocs.com paper work

•Payoff/ Demand request

•Answering in-coming call

•Making outbound calls

•Mailing notices

[05/14/2014 - 06/15/2015]

[Loan Processor] [Dollar Loan Center] [Provo, UT]

•Paperwork

•In store, online & phone loan applications

•Signature Loans

•Title Loans

•Pulling Pacer, Teletrack & TransUnion

•Taking payments

•Answering in-coming

•Making outbound calls

•Mailing Collection Letters

[08/12/2013 - Present]

[Sales Associate] [Bath & Body Works] [Orem, UT]

•Customer service

•Cashier

•Cleaning

•Shipment

•Floor sets

[07/27/2013 - 05/13/2014]

[Sales Associate] [Macy's] [Orem, UT]

•Customer service

•Light Cleaning

•Opening and closing registers

•Making sure customers find what they need and go home happy

[11/14/2010 - 07/04/2013]

[Cashier] [Simi Valley Car Wash] [Simi Valley, CA]

•Customer service

•Light cleaning

•Watch over in-coming washes, and make sure they are paid for

•Opening/Closing paperwork

[09/20/2010 - 03/05/2011]

[Cashier] [Conroy's Flowers] [Simi Valley, CA]

•Make small flower arrangements

•Take phone orders

•Walk in orders

•Clean

2 Take care of flowers

•Organize store decorations

[10/01/2009 - 09/10/2010]

[Nanny] [Leauanae Family] [Provo, UT]

•Prepare food

•Help children with homework

•Entertain the children by playing games, singing, dancing, etc.

•Shower and change them

•Light cleaning

•Picked them up at school

[01/2006 - 09/2009]

[Manager] [Taco Bell] [Provo, UT]

•Deposits

•Make food

•Take food Orders

•Order Inventory

•Make Schedules

•Make sure shift runs well

Skills:

•Organized

•Good at communicating

•Outgoing

•Fast learner

•Reliable

•Optimistic

•Self-Motivated

•Caring

•Hard working

•People person

•Responsible

•Easy to work with

3

Contact this candidate