Objectives

Obtain a customer service position where I can utilize my people oriented experience, communication bilingual (English-Spanish) skills and my problem analysis and problem solving abilities.

Leadership/Customer Service

Date of Employment : 10/11/2010-1/11/2017

Monty’s Restaurant

2550 S Bayshore Dr, Miami, FL 33133

Acting Supervisor/Bar Tender

Assisted customers in bar and table areas

Inventory to assure supplies were stocked and organized

Supervise the shifts, staff, accuracy of orders and level of customer service

Customer Service

Date of Employment : 3/20/2008

Legends Cafe

Hollywood, FL

Guest Service Rep

Prepared reservations for guests

Prepared and organized party events

Responsible for making the customers experience an excellent one

Customer Service

Date of Employment : 3/3/2006

Wingate by Wydham Hotel

Tallahassee, FL

Front Desk Receptionist

Managed multi phone system

Guest Reservations

Maintain ledger balance at the end of the day and may daily deposits

Organized group blocks

Welcome and register guests

Assist guests with any answers/complaints

References

References are available on requests

Contact this candidate