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Customer Service Manager

Covina, California, United States
January 11, 2017

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Alex Ramirez

*** ******** ***

Daly City, CA ****5




October 2016 – November 2016

Front Desk Coordinator

San Francisco, CA

• The first person to warmly greet visitors and assist them with their appointment.

• Be responsible for ordering snack foods, catered lunches and beverages to keep our team happy and productive.

• Assist with scheduling meetings and interviews with management of exec schedules.

• Work closely with our HR advisor to rollout and provide office perks for employees. Talener Relationship Manager

June 2016 – September 2016 San Francisco, CA

• Focused on placing local candidates, who specialized in Frontend and Mobile engineering with companies located in the San Francisco Bay Area.

• Worked directly with CTO's, VP's, Directors, and Managers of Engineering to build relationships and help build out their teams.

• Actively establish networks and relationships to maximize our growth and impact.

• Identifying my potential client's needs and help cultivate effective sales strategies and proposals Upper San Gabriel Valley

Municipal Water District

December 2015 – January 2016


Monrovia, CA

• Organized and upgraded the politician contact list.

• Reorganized and reconstructed the newest brochure.

• Wrote emails to California Senators and City Council Member for donations.

• Examined and assisted with water conservation projects. Village Market By Spartan Shops

October 2013 – May 2016

Receiver/Team Member/ Lead Manager

San Jose, CA

• Managing merchandise and maintaining a clean environment for a more efficient and accessible workplace. As well as having product knowledge, taking inventory of retail product and tending customers at a high standard sales level.

• Providing customer service by applying effective communication skills and qualative service to ensure a great experience.

• Trained employees on their postions and what was expected from them.

• Supervised and delegated task to employees to make sure the store was up to par. Additional Experience

Students For DMH

Spring 2014-2016

San Jose, CA

Alpha Tau Omega Fraternity San Jose, CA

Spring 2011- Fall 2015

Related Skills

• Marketing

• Microsoft Word, Excel, and Power Point

• Planning and Organizing

• Email Campaigns

• Cold Calling

• Public Outreach


San Jose State University May 2016

Bachelor of Arts, Sociology

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