Kimberly E. Wilson

*** * ******

Houston TX *****

832-***-****

acx8h0@r.postjobfree.com

QUALIFICATIONS

• Personable and able to break it down to the lay man level

• Motivated- hard working and highly motivated; does not need to be told what is next to do

• Worked with Classified Information

• Forward driven- Once assigned a task it is accomplished quickly and efficiently

• Highly experienced in Microsoft Office

• Able to supervise and maintain accountability of groups up to 50 people

• Trained in creating various schedules based on need and resources

• Able to write and verify reports ranging from financial to statistical to complete overviews of incidence

• Maintained physical/ monetary security of buildings, equipment, and people

SKILLS AND ABILITIES

Advanced training in operating heavy wheeled vehicles

Advanced ability to work with computers, especially Microsoft Office

Advanced ability to maintain clean working conditions

Advanced ability to work in different weather conditions

Advanced ability to work with a diverse population

Advanced customer service abilities

Driving

• Attended seven week course on heavy wheeled vehicle operation and graduated on the United States Army AIT Commandant's List

Computers

• Advanced personal training in computer usage including Microsoft Office, installation of programs,

Increased performance, and minor repairs

Customer Service Representative

• Coordinated, trained, evaluated, and confronted various types of people, situations, and activities while maintaining a cordial, professional manner

Weather Conditions

• Able to work in a variety of weather conditions ranging from heat, rain, snow, wind, and other

Such conditions

Sociability

• Able to work and build professional relationships with diverse populations of people

Dispatching

• 6 years experience dispatching emergent and non-emergent calls to ambulance and wheelchair services.

EMPLOYMENT HISTORY

Assistant Manager

Stripes, LLC, 06/17/2013 – 10/18/2016

Assisted in the management of up to 25 personnel

Worked with customers on a daily basis, providing service with a smile

Took complaints from customers and worked to correct the issue immediately

Placed stock orders

Counted and verified monetary transactions

Filed the daily paperwork; including, but not limited to, counting the previous day’s cash, providing the cashiers with their daily money, counting stock and reviewing for errors, imputed the daily reconciliation of all cash, checks, lottery, food stamps, and prepaid services.

Customer Service Associate, 08/2012 – 03/2013

Randstad Staffing – Aon Hewitt

Took health, dental, eye, and life insurance elections from companies who out-sourced their Human Resource Specialists

Instigated work tickets to have corrections made to accounts as needed

Maintained direct contact with customers, lowering their customer effort and providing peace of mind that their problems would be handled effectively and efficiently

Training Room Specialist, 07/2009 - 06/2012

United States Army D FSC 1-33 CAV, Fort Campbell, KY

Processed paperwork and implemented a new tracking module that decreased late reports/ turn-ins by 25%

Coordinated training schedules with other companies that increased overall morale by 50%

Maintained transportation fleet by providing basic maintenance and thorough inspections of vehicles

Compiled sensitive reports and delivered information to high ranking officials.

While Based in Germany: maintained over $500,000 worth of nuclear, biological, and radioactive materials for period of 11 months Catalogued technical publications restoring over 50% of storage space to storage buildings

Coordinated turn in of materials and supplies Inventoried storage containers for complete turn in

With zero-loss

Handled potentially hazardous materials in accordance with all state, federal, and German

Regulations

Inspected all equipment prior to turn in, making repairs as required

• This job required long hours outside of "normal" work hours

• Often participated in leader meetings that required immediate information to be available by memory

• Required reports of personnel statistics to be sent to higher leaders each morning

• Prepared reports, slide shows, and other documents in Microsoft Office

• Processed paperwork for fellow employees including, but not limited to, pay inquires, leave requests, command sponsorship, awards, and other documents

• Supervised teams of up to 25 people for equipment turn in with zero loss occurring

EMT-Basic, 10/2008 - 07/2009

Ace Ambulance Service, Houston, TX

Administered basic level patient care

Transported emergent and non-emergent patients to hospital, doctor appointments, and other activities Interviewed new employees and aided in the hiring process

Supervised new employees

Taught new medics the basics of the EMS world

• Required to write detailed reports on each encounter with a patient

• Often dealt with combative or confrontational patients

• Maintained assigned ambulance and equipment valued at $250,000

Medical Supervisor, 04/2007 - 10/2008

Grifol's Biomat, USA, Amarillo, TX

Performed physical examinations on potential Plasma donors to ensure adequate health with a 97% success rate

Interviewed new employees

Trained new employees in pre-screening techniques and physical examination regulations

• Monitored donors during plasma donation to ensure no adverse reactions

• Reviewed test results with increased efficiency of 40% due to new implementation of review techniques

• Delivered life altering news to patients and referred the patient to local resources

EDUCATION

Emergency Medical Technician - Basic -

Emergency Medical Technician Program

College of the Mainland, TX

CERTIFICATES / LICENSES

TWIC

Forklift License

Emergency Medical Technician National Registry of Emergency Medical Technicians,

TX

HONORS AND ACTIVITIES

Volunteer Work: Volunteered at Maynard Center in Clarksville, TN from 10/2011 to 06/2012 as part of the steering committee to plan events and speakers for local group

Participated in the Houston Trash Bash 2013

Graduated Basic Training on Commandant's List

Graduated Advanced Individual Training on Commandant's List

Part of the 1-187 Rakkasan Organization

United States Army Veteran

Voted Employee of the Month at BioMat September 2007

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