Customer Service Manager

YanXin Zhong

**** ******** ***. ***#**** Houston, TX 77042 314-***-**** *****.******@*****.***

Education

ASSOCIATE OF TECHNOLOGY 08/16/2013 RANKEN TECHNICAL COLLEGE, ST. LOUIS, MO

Major: Industrial Technology

ASSOCIATE OF ARTS STILL ATTENDING HOUSTON COMMUNITY COLLEGE

Major: Liberal Arts

Skills & Abilities

TECHNICAL

Used testing equipment to perform measurements

Discussed and applied electrical safety (LOTO and PPE)

Installed single-phase, three phase and motor control systems

Wired and troubleshot with PLC’s ( Allen Bradley SLC 504)

Remove, Inspect and Install various bearings

Align and couple shafts using various methods

Cut, prepared and soldered various types of copper tubing

Cut, prepared and welded types of steel and aluminum

Built and finished small house

Installed complete plumbing system in a small house

Installed a HVAC System in a small house

FOOD SERVICE

Cashier

Prep cook

Kept and stocked inventory

Customer service

Utility

Experience

TECHINCIAN 1 MAIN EVENT 2016-CURRENT

Maintenance, repair and cleaning of games and equipment

Documenting work logs

Keeping inventory logs updated

PACKAGE HANDLER/PRELOAD UPS 2014-2016

Unloading/loading trucks, sorting packages, processing packages, data correction

GENERAL ASSEMBLY HTE TECHNOLOGIES 2013-2014

Inspect, test, or measure materials, products, installations, or work for conformance to specifications

Document actions and maintain inventory of parts

Assembly of lubrication system

GENERAL ASSEMBLY BIOMÉRIEUX 2012-2013

Provided strong individual contributions in the context of achieving team goals.

Trained other team members using technical communications and/or presentations.

Assembled computers for blood testing

SHIFT MANAGER PONDEROSA 2010-2013

Maintained high standards of customer service.

Took initiative to find extra tasks when scheduled duties were completed.

Cashier, prep cook, dishwasher,stocked inventory

Contact this candidate