Customer Service Representative
Resume:
Angela M. Gomez
**********@*****.***
References available upon request.
OBJECTIVE
To become part of an empowered team that is changing and growing. Seeking to obtain a challenging position with increased responsibility where my skills and expertise will be utilized and expanded.
SKILLS
Motivated and goal oriented
Keen eye for detail; handling multiple task
Ability to meet and exceed required goals
Proficient inMicrosoft Office and Tracker Pro
Excellent Customer Relations
Bi-lingual; fluent in Spanish
WORK EXPERIENCE
City Court Administrator January 2016 - July 2016
City of Piney Point Village
Processed, maintained, and stored legal documents
Scheduled courts cases and audited files
Entered citations in Fundview Database and collected court mandated fees Prepared and issued orders of the court including; Probation orders, summons, Reconcile daily cash receipts
Prepared and maintained court docket and documents for trial Answered phone calls and responded to emails
Bi-lingual Customer Service Representative November 2009 - Freelance 2017 MACCosmetics, Houston, TX
Meet or exceed daily, monthly, and yearly goals
Build and maintain strong customer relationships
Inform all customers of current events and services within the store Conduct make-up applications, skin care analysis and product demonstrations with guests Exceeded customer booking goals for events and new collection releases Accountant Assistant October 2005 - November 2009
Plaza Auto Sales, Houston, TX
Efficiently and effectively processed all accounts payable and accounts receivable
Documented and filed financial transactions
Processed contracts expeditiously
Managed and reviewed accounts
Contacted customers with delinquent accounts
EDUCATION
Houston Community College May 2014 - Present
Houston, TX International Business
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