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Customer Service Engineer

Cypress, Texas, 77429, United States
January 11, 2017

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Carolina Moccia

***** ********* *** **.,

Cypress, Texas, 77429 Cell phone: 832-***-****


Looking for a administrative position where I can use my skills and experience to the best of my abilities, thereby aiming to give a boost to my personal growth and the organization's growth as well.

Education Bachelor Degree in Administration Engineer

Gran Mariscal de Ayacucho University, Cumana, Venezuela 2007

Medical Interpreter, Memorial Hospital, South Bend, IN, 2010.

English as a Second Language Course, Indiana University South Bend, South Bend, Indiana 2010

Intensive English Course, South Bend English Institute, South Bend, Indiana 2011

Highlight Qualifications

Highly dependable and committed to an excellent work ethic.

Proficient Bilingual and Spanish.

Strong ability to work well in a team environment and with all levels of management.

Vigorous ability in analyzing financial data. Well versed in: Excel, Microsoft Word, PowerPoint, Systems, Lotus note, Auto Cad 2D


Ability to work in a task-oriented environment with minimal supervision.

Relevant Experience

Logistics Engineer

TRADEQUIP Marine and Services December 2012 – April 2016

Plan logistics to expedite prompt delivery of material

Prepare quotations, Invoices, packing list, SLI

Answer sales calls from customers in Venezuela, Mexico and United States.

Support sequences and time phasing, problems arising from location of operational area, and other factors, such as environmental and human factors affecting personnel.

Perform Inspections with the presence of the client making sure the material is in compliance with the Po’s requirements

Follow up with customers and internally on information for orders or projects through phone and email.

Maintain and manage records of equipment, components, repair parts and related materials.

Monitoring of the material making sure is packed and labeled according PO specifications before Shipping

Shipping and receiving

Read and review drawings and specification

Customer service

Logistic Manager January 2010-Dec 2012

D&D Services LLC, Mishawaka, Indiana.

Supervises the maintenance of a comprehensive database. Access.

Develops consumer supply and demand, keep inventory control.

Responsible for Inventory Control for entire plant.

• Coordinate purchase orders for daily shipping schedules.

• Responsible for monthly accounts payable report.

• Administration and update weekly Shipping Control Report.

Provide complete and timely reports to the Clients.

Participate in relevant committees and build relationships with other Commercial Business.

Provide training in Spanish to the Employees “General Safety”

Civil Engineer March 2003- Dec 2010

J. J PROYECTS C.A., Cumana, Venezuela

• Coordinate purchase orders for daily projects

• Responsible for monthly accounts payable report

• Administer and update weekly Order Report

• Member of Executive Management Team

• Supervise workers of construction team

Conduct site visits and assist with documenting findings

Elaborate and review P&ID’s Autocad 2D

Metrics calculation on field.

Engineer July 2001 –March 2003.

PROICO C.A, Cumana, Venezuela.

• Organized and updated engineer’s Procedure Manuals.

• Assisted with national customer service.

Supervise construction team

Elaborate and review P&ID’s Autocad 2D

Metrics calculation on field.

References Available upon request

Open to be trained

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