Human Resources Management

Michelle White, MA

***********@*****.*** 816-***-****

Qualifications

Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Demonstrated successes in negotiating win-win compromises, collaborate, and develop teambuilding programs, managerial training / employee training, create and write job descriptions as well as management reports.

Sales and leadership roles, business to business sales, research and analyze customer expectations/satisfaction, prepare industry weekly reports on weekly billing and customer sales

HR Skills

FMLA/ADAA/EEO/WC

Mediation & Advocacy

HRIS Technologies

Staff Recruitment & Retention

Employee Relations

Benefits Administration

Health / Wellness Administrator

Orientation

Training & Development

Organizational Development

HR Policies & Procedures

Professional Experience

JOHN KNOX VILLAGE Lee’s Summit, MO

Human Resources Representative, 5/2015 to Current

Promote internal and external Village recruiting events Responsible for on-boarding new hires up to completion of 90-day orientation. Investigate, mediate and document associates issues. Train department on teambuilding activities, provide strategies and examples for specific departments. Build effective multi-level business relationships throughout the organization, Practice and exercise current federal and state employment laws and regulations.

Coordinate recruitment marketing communications and special recruitment initiatives. Visit college campuses to recruit upcoming graduate nurses.

Assures Village diversity goals are met. Ensure hiring manager(s) have adequate staffing. Ensure all nurse staff is in compliance. Provide managers with staffing reports weekly. Update and maintain accuracy of HRIS.

Assist management with internal staff (best fit) unit placement. Identify problems and provide recommendations on issues and needs relating to recruitment and current staff.

Administer pre-employment process, fair credit reporting and skills testing procedures, guided by employment laws, EEO, ADA and company policy.

Follow up with new associates to confirm proper resources and tools are being provided for their new role. Troubleshoot all issues (if applicable) in a timely manner. Present revise Village information in HR monthly meeting and training events, as needed.

Assist when needed with disciplinary actions, employees’ complaints as well as employees concerns in a timely manner. Conduct job evaluations and maintain competitive and internally equitable compensation plan for over 1000 associates.

UNITY SCHOOL OF CHRISTIANITY Lee’s Summit, MO

Human Resources Generalist / Recruiter, 9/2012 to 5/2015

Recruit and identify talent from diverse pools of applicants for departments. Utilize ATS / sourcing, opportunities to identify and attract high caliber candidates.

Provide guidance to all levels of management on the recruiting and hiring process.

Build effective multi-level business relationships throughout the organization. Work and receive guidance from General Counsel, Chief of Public Safety, CEO and Sr. HR Generalist on various campus-wide issues.

Maintain current and create ADAAA-compliant job descriptions; set up job codes as needed; maintains FLSA compliance and standardization. Promote teamwork environment. Encourage and promote open door policy to internal and external employees.

Extensive communication with all-levels of management of candidate feedback, hiring best practices, employee morale.

Administer pre-employment process, fair credit reporting and skills testing procedures, guided by employment laws and company policy.

Provide new managers with one on one training Behavioral Based Interviewing. Provide human resources refresher training sessions monthly for new and long tenure management staff.

Responsible for reviewing all job evaluations and maintain competitive and internally equitable compensation plan.

SPENCER REED GROUP / ENCORE STAFFING SERVICES Overland Park, KS

Account Manager / Recruiter, 5/2005 to 5/2012

Successfully recruit and assist with sales for various Encore branches to increase the branch revenue. Assist with training of new recruiters for out of state start up offices, recruit employees; develop orientation procedures and process for clientele, coordinate incentive programs. Manage personnel records; Administer performance counseling and workplace issues.

Negotiated offers to both exempt and non-exempt employees. Coordinate incentive program and new-employee orientation.

Implement as well as facilitate policies in the areas of safety training, workers compensation, harassment in the workplace.

Administer unemployment claims and facilitate unemployment appeals. Work solely with on-site General Counsel as well as attend depositions. Develop and facilitate employee disciplinary review and code of conduct to new clients and new employees.

Weekly client site visits or weekly lunches with clients. Weekly indoor and outdoor sales for new clientele.

Provide employees with career planning, career advancement and occupational development tips.

KOHL’S DISTRIBUTION CENTER Grain Valley, MO

HR Generalist, 5/2002 to 2/2003

HR Supervisor, 2/2003 to 5/2005

Promoted into HR Supervisor role within one year of employment. Responsibilities consist of direct employee relations for 380 associates. Investigate associates and management complaints, review and negotiate employment agencies contracts. Communicate effectively with upper management as well as conduct training and development courses with upper management. Provide guidance with HR generalist workplace issues, including recruiting and training. Oversee corrective action, as well as, terminations. Manage all employment records, liaison to employees and department managers, coordinated lunch and learn programs and promote employee wellness and performed exit interviews.

Supervise staff of six HR Generalist in 24/7 distribution facility. Work with employees to establish goals, action plans and time management skills.

Provide ongoing guidance and support to all associates in order to make certain associates were successful in their roles.

Ongoing management training on internal communication and employee engagement.

Provide creative and cost-effective incentives and morale-boosting programs (including special events and awards) to increase employee satisfaction and productivity.

Coordinate and facilitate monthly employee focus groups on for all three shifts.

Education

WEBSTER UNIVERSITY- Kansas City, MO

Master of Arts (MA) Human Resources Management

UNIVERSITY OF PHOENIX Kansas City, MO

Bachelor of Science (BS) Business Management

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