Customer Service Microsoft Office

KRISTEN KELLY

** **** ******, **********, ** B*G 2X7 C: 902-***-**** *************@*****.***

Performance-driven new graduate with adapted skills from a wide variety of work experience, as well as demonstrated leadership through a variety of volunteer experience. Attention to detail

Fast learner

Client service

Verbal and written communication skills

Microsoft office, excel, powerpoint

Adobe illustrator

Problem recognition

Social media skills

Adaptable

Ability to work independently

Ability to work as a team

Critical thinking skills

Student Border Services Officer, 05/2016 to 09/2016 Canada Border Services Agency – Halifax International Airport Enforced legislation.

Determined the admissibility of people and goods that come into Canada. Customer Service Representative, 06/2015 to 08/2015 Shoppers Drug Mart – Antigonish

Answered product questions with up-to-date knowledge of sales and store promotions. Demonstrated use and care of merchandise.

Developed positive customer relationships through friendly greetings and excellent service. Waitress & Marketing Help, 04/2015 to 07/2015

Dream Catchers Deli & Main Street Pub – Antigonish Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients. Targeted both offline and online consumers by helping to design a multi-pronged and comprehensive marketing strategy.

Tour Guide, 05/2014 to 08/2014

Newfoundland Insectarium – Deer Lake

Handled and showcased a wide range of insects.

Gave talks and seminars about the bee hive.

BBA: Advanced Major in Marketing, Minor in Political Science, Current St. Francis Xavier University - Antigonish, Nova Scotia First Aid

Conversational French Course Certificate

Valid Drivers License

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

CERTIFICATIONS

Restricted and Unrestricted Firearms License

Control & Defensive Tactics Certificate

2016 World Vision StFX President

2016 Committee member for planning 2016 East Coast Student Leadership Conference 2016 Volunteer at Local Hospital Foundations events 2016 Volunteer at HighCrest Residential Care Home

2016 Member of the StFX Campus Planning Committee

2015/2016 Markering Executive for the StFX Relay For Life 2014/15/16 Member of the StFX Cheerleading Team

1.) Ed Aquino

Superintendent, Canada Border Services

(1-902-***-****) ******.******@****-****.**.**

2.) Leanne Prescott

Student Engagement Coach, World Vision Canada

(1-506-***-****) ***************@***********.**

VOLUNTEER/EXTRA-CURRICULAR

REFERENCES

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