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Project Manager

Chicago, Illinois, United States
January 12, 2017

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West Loop-Chicago, IL


Lawrenceville, GA



To obtain a position that properly aligns with both my professional and personal goals for long term job fulfillment, development and financial success


Background includes ample experience in Administrative Support, Operations Support, Communications, Business Operations, Financial Analysis, Client/Customer Support, Project/Program Coordination/Management and Professional Services. Candidate possesses excellent communication and writing skills, while successfully maintaining the utmost level of professional savvy, reliability, determination, and cutting edge business etiquette and expertise.


Project Manager, Bridgestone

Bloomingdale, IL/ July 2016-Present

Provide project management for the following initiatives: Bank Rationalization Project, Electronic Data Interchange Program & Learning Management System Implementation


Designs, creates, and leads project plans for long-term and short-term enterprise initiatives, focusing on evaluating the effectiveness of various programs, strategies, and policies

Responsible for ensuring on-time, on-budget high quality delivery of various technology projects


Review project proposals and assist in creation of business cases and project charters.

Manages project resource allocation and delegates project team responsibilities


Work with Executive Project Sponsors and Stakeholders to drive project execution

Communicates across the organization to both internal and external stakeholders in key business areas


Skilled at estimating costs, determining and managing budgets, while creating cost baselines and tracks against actual budget performance

Tracks project performance using earned value measurements

Project Manager- Consultant, Larson Juhl

Norcross, GA/ January 2015 – December 2015

Provided project management and project support for the following initiatives: WMS Implementation, WiFi Installation, Routing Optimization, VoIP, SawTech Investment, Cassesse Joiner, Item Ranking, Phoenix Branch Occupancy/Relocation, CSC Supply Promo, Delivery Fee & Free Freight Initiatives


Project Management

Supported PMO in managing integrated multi-functional program/project plans

Governed projects through communicating and meeting with key stakeholders, identifying and proactively addressing issues and leveraging best practices

Assisted in defining project scope, objectives and deliverables that support business goals in collaboration with Project Sponsor, Key Stakeholders and Branch Operations Managers

Monitored Issues, Risks, Change Requests, Action Items, Milestone Trackers & Budgets

Hosted weekly team meetings to discuss Project Plans, Status Reports, Interdependencies & Deliverables

Liaisoned with cross-functional teams at different levels; mainly middle and upper management teams who are supporting implementation and/or analysis in Stakeholder capacities

Provided meeting management support by scheduling and facilitating all required Process Walk-Thrus, Status Touchbase meetings, Weekly Core Team meetings and any other ad hoc meetings needed

Maintained close interaction with vendor partners in order to conduct regular reviews of implementation plans, status reports, production schedules and project interdependencies matrices

Enterprise Project/Program Mgmt & Coord, Assurant

Atlanta, GA/ January 2013 – October 2014

Provided project & program management & coordination support for the following initiatives: Enterprise Business Services Finance & Accounting Transition, Print Fulfillment Program, Mobile Services Program & Value Realization Initiative


Coordination of Enterprise Program Initiatives

Displayed working knowledge of different types of projects and programs (i.e. business, technology, vendor selection, process outsourcing, business process improvement, etc while managing integrated multi-functional program plans

Monitored Issues, Risks, Change Requests, Action Items, Milestone Trackers, Project Plans, Scheduling & Budgets for the Enterprise Program Management Office and the Enterprise Transformation Office

Hosted weekly team meetings to discuss Project Plans, Status Reports, Interdependencies & Deliverables

Provided general administrative support to third party providers & clients to ensure alignment with policies and procedures

Maintained close interaction with IT PMs in order to conduct regular reviews of IT implementation plans, status reports, production schedules and project interdependencies matrices

Enterprise Program Value Tracking

Supported Transformation Office VPs in design and implementation of new Assurant Value Realization process to be used for all large Enterprise Strategic Initiatives

Analyzed data and user feedback for gaining a strong understanding of financial and non-financial metrics

Operational Program Support

Supported functional leads and strategy SMEs in performing financial baseline for current state assessment

Supported Transformation Leader and Program Managers by gaining insights into leading indicators of program success or failures and identifying ways to mitigate risks, while having developed, implemented and improved EPMO program management methodologies and supporting toolkit

Business Operations Specialist, ICF International

Atlanta, GA/2010-2012

Served as a liaison between the PM, Sr VP & 13+ subcontractors regarding all invoice management processes and procedures for a $13M & a $70M project initiative


●Contributed towards the Health, Education and Social Programs division’s achievement of its quarterly/annual revenue and profitability targets through project/business analysis and financial advisory support

●Coordinated and submitted monthly progress reports, and other reporting requirements as required in order to enhance the subcontractor tracking process day-to-day

●Responsible for reconciling and reviewing all invoice transactions for two multi-million dollar projects

●Responsible for monitoring and reviewing all current proposal submissions, modifications, wins and losses for senior-level distribution and review weekly

●Served as Licensed Sales Force Administrator for Atlanta branch

●Provided documentation templates in order to enhance the subcontractor invoicing and expense reimbursement process, while managing all budget tracking, financial analysis, payment processing and corporate quarterly reporting

Operations Project Coordinator, Optimum Solutions

Huntsville, AL/2009-2010

Supported the CEO & PMs on several state & federal initiatives with the DOT, while serving on their Sr Executive Board


●Provided weekly & monthly status reports for various projects, while keeping the CEO & PMs knowledgeable of all staffing & resource tracking

●Served as master editor for all formal documentation, proposals, & resumes, while creating management plans & operational reports

●Served as member of Senior Executive Staff under CEO

●Assisted CEO with management plans and reports

●Provided organization and counsel to all project practices including, but not limited to: Project Planning, Project Initiation, Project Execution, and Project Completion

●Provided weekly and monthly status reports of projects and kept the CEO and PM knowledgeable of all staffing and resource tracking

Operations Support Manager, Signum Group

Atlanta, GA/2007-2008

Provided overall organization & standardization for the company through analysis, evaluation & procedural reviews


●Coordinated all new-hire activities, training materials & consultant guidelines, while assisting with SOWs, SOSs, ROMs & RFP responses

●Established first on-line timesheet software for organization and provided continued post-support

●Utilized the Microsoft Project tool in the following ways: created, updated, and maintained project plans and work breakdown structures for various clients with regards to their implementation time tables, created project plans that outlined Signum’s internal consultant team implementation work schedules and compensation outlines, and created project plans that outlined various standardizations that I established regarding the team’s internal network system

●Re-configured company shared drive structure in order to establish organizational control

●Provided organization and standardization for the company as a whole through analysis, evaluation, and administrative procedure reviews

●Supported annual renewal of Signum’s Oracle Certified Partner Status

Project Administrator, enGenius Consulting Group

Atlanta, GA/2006-2007

Assisted Project Managers for both MARTA and IBM with the daily support necessary to fully support the Business Transformation Program (Oracle ERP Conversion) for MARTA that was facilitated by IBM


●Maintained updates within the project plans, while monitoring & reviewing overall project progress in order to keep upper management abreast of initiative status, with respect to the management of action items, milestones, issues/risks, change logs, implementation schedules & budgets

●Managed all on-boarding processes for all new hires, while conducting ongoing project orientation & training for the program document repository, Oracle Ascendant Toolset

●Responsible for receiving, maintaining, tracking & reporting all Project Deliverables, while maintaining all Functional & Technical Project Lead status reports


2000-2003 Auburn University, Auburn, AL

B.A. in Mass Communications


Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Project, Microsoft Visio, Oracle ERP & eAM, Sales Force, AS400, HP PPM, Quickr, SharePoint, Smartsheet

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