PAMELA M. COLES
**-** ****** ******, **** LAWN, NJ, 07410; 201-***-****(h) 201-***-****(c) *******@*********.***
Professional Summary
With a focus on excellence and the importance of business relationships, through the course of my tenure at Sealed Air, I have effectively managed and supported the Strategic Channels Department, increasing sales from $19 million to well over $200 million in annual sales. With a strong knowledge of the target market, a focus on generating customer growth, consumer goals, and internal initiatives, I have been a successful contributor to the overall profitability and growth of the department.
Technical Skills
Proficient in Microsoft Word; Excel; Adobe PowerPoint; Internet Explorer; SAP; Business Warehouse (BW) and various customer site/systems
Business and Professional Experience
Sealed Air Corporation, Saddle Brook, New Jersey
Executive Assistant / Strategic Channels Coordinator 2/2011 – 11/2016
Report directly to the Director of Strategic Channels
Responsible and accountable for effectively managing and supporting all aspects of top customers for Sealed Air in the Strategic Channel / Key Accounts segment
Coordinate and manage over $200 million in business for high profile and large strategic channels customers and customer base
Travel to key account customers and vendors; understand customer needs and market segment
Position and manage internal and external messaging to team and all customers.
Ensure consistency of sales solutions; marketing materials, and customer excellence
Conduct research analysis of the market segment; Prepare and compile data for reporting purposes
Attend and support all national and regional industry tradeshows;
Knowledge of target market with a focus on generating customer goals and initiatives
Strong detail knowledge of national customer contracts and agreements
Compile and generate monthly and annual sales reports
Compile annual comparison of sales, margin and profitability figures
Facilitate and organize details of multiple projects and see them to completion
Work closely with project managers to bring new products to market
Liaison between multiple facilities for production, vendors and sourcing to the consumer market
Generate customer new product private label artwork
Establish and maintain customer pricing levels and profit margin files
Create and edit advertisements for editorial print
High level of professionalism, team work and confidentially.
Support in achieving the overall goals of the department and mission of the company
Executive Administrative Coordinator – Key Accounts 2/2000 – 2/2011
Assist in managing key customers and sales relationships
Provide high level of professionalism and confidentially.
Ensure a strong focus of excellence, communication and team-work
Maintain contracts and agreements for national customers
Maintain all pricing structures
Facilitate audit structures for the department
Support the department in achieving the company and departmental goals
New Jersey Sports & Exposition Authority, East Rutherford, New Jersey
Executive Assistant to the Chief Financial Officer / Vice President of Operations 1/1998 – 2/2000
Preparation of confidential financial packages for Trustee and State Committee meetings
Create and generate reports for Senior Management on various projects including bond issues
Analysis of grant funding; Generate financial schedules
Financial reporting, risk management; payroll analysis; worker’s compensation analysis
Implement departmental staff meetings and weekly interdepartmental status report
Hughes Aircraft / Raytheon Optical Systems, Mahwah, New Jersey
Executive Assistant to the Vice President of Operations/Engineering/Manufacturing 9/1995 – 1/1998
Highly confidentially position
Support Senior management team and Program Manager staff with daily operations
Weekly updates on programs and program manager performances
Projections of monthly and annual program shipments
Liaison between Program Managers and Vice President of Operations
Assist in compiling production schedule information
Generate project cost history reports
Education
Masters of Arts
Human Development and Counseling; Certified SAC Counselor,
Montclair State University, Montclair, New Jersey - May, 2005
Bachelor of Arts
Business Administration; Marketing; Economics
William Paterson University, Wayne, NJ – May 1983
Community Service and Volunteering
Board of Trustees, Maurice M. Pine Library, Fair Lawn, New Jersey; Negotiations Committee; Policy Committee
Church of the Presentation, Upper Saddle River, NJ; Liturgical Team Leader and Trainer
Don Bosco Alumni Association; Vice President; various parents organizations, event coordination and fundraising
Personal Coaching and Group Coaching through Landmark Worldwide
PAMELA M. COLES
13-34 GEORGE STREET, FAIR LAWN, NJ, 07410; 201-***-****(h) 201-***-****(c) ******@*********.***
Professional References
Steven Nicholson, Sealed Air, Global Executive Director 973-***-****
Matthew Venezia, Sealed Air, Vice President of Territory Sales 864-***-****
Robert Pietras, Sealed Air North America, National & Key Account Manager 973-***-****
Jerry Roberts, Vice President, PepsiCo (Retired) 914-***-****
Joanne Morina, Professor of Accounting, Rockland Community College 334-***-****
Keith Henry, Market Executive, Merrill Lynch 267-***-****