Medical Customer Service

Demel T. Junor Cell: 347-***-****

**** ******* ***. ****: 347-***-****

Bronx NY, 10469 Email: **********@*****.***

Qualification:

Advance knowledge of computer organization and architecture.

Experienced in computer upgrade/repair and software development.

Proficient in Microsoft Office and Adobe Photoshop.

Excellent oral and written and communication skills.

Experienced in objective team management.

Professional Experience:

EMT-B

Mt. Sinai West & St. Luke’s Hospitals – 1000 10th Ave. NY Feb 2016 to Present.

Responding to 911 emergencies efficiently and promptly.

Administering basic first aid and medical support to patients, in accordance with federal, state, local and company policy and regulations.

Assessing the nature and extent of injuries/illnesses to prioritize medical procedures.

Effectively communicating with medical professionals and treatment facilities to obtain instructions regarding further action.

Effectively communicating, receiving and following a Medical Control Officer and carrying out patient care plans given by the physician/Medical Director.

EMT-B

Lifeline Ambulance Service – 1439 Ferris Place, Bronx NY,10462 Feb 2015 to Apr 2016.

Responding to emergencies efficiently and promptly

Administering basic first aid and medical support to patients, in accordance with federal, state, local and company policy and regulations

Assessing the nature and extent of injuries/illnesses to prioritize medical procedures

Effectively communicating with medical professionals and treatment facilities to obtain instructions regarding further action

Effectively communicating, receiving and following a Medical Control Officer and carrying out patient care plans given by the physician/Medical Director

Monitor and transport stable patients to and from the hospital.

Transport special case patients to appointments where a medical attendant is required.

CCA & 204B (Assistant Supervisor)

United States Postal Service - 41 Purdy Ave, Rye NY, 10580 Sep 2013 to Mar 2015.

Supervise carrier activities within the office and on the street.

Evaluate daily workload and assign excess to auxiliary carriers.

Authorize overtime work.

Generate reports for workload status, vehicle use and maintenance.

Evaluate clerks daily to ensure efficient customer service.

Receive and prepare mail and packages for carrier distribution.

Process and deliver express packages before allotted time.

Collect mail from business and residential receptacles.

Identify attend to any disturbance that affects office operations.

Supervisor/Technician

West Coast Computers – 41 Manchester Ave, Clarendon, JA Jan 2005 to Feb 2010.

Created and maintained security system and computer network for store and internet café.

Trained Manager and staff to effectively operate installed systems.

Built over 300 computers for sale according to customer specifications.

Managed store inventory and create reports for re-ordering stock.

Other Skills & Certification:

Certified NYS EMT

REMSCO HAZMAT Awareness

Certified Mass Casualty Incident Commander (FEMA)

Certified to operate motor vehicle 5 tons and under through USPS

Physical Fitness Instructor

Education:

Northern Caribbean University, Mandeville, Jamaica

Asc. Information Science (Complete – DNG)

Bsc. Information Science (Pending)

Contact this candidate