Marketing/Sales Director
Resume:
PAMELA C. WOOD
*** **** ****** ******, ******, Arkansas 72756
479-***-**** - acx7z2@r.postjobfree.com
Objective:
I aspire to obtain an Area Director Sales Leadership position where
I can continue to Train, Thrive and Grow with my career success in
Sales, Marketing, Management, Accounting, Budgeting, and Human
Resources.
My 2017 goal is to work as a Director in a Sales Leadership position
for a Company with a positive energetic focus on the Clients as well as
our Team Members. I am excited and up for a new challenge. I truly
enjoy meeting people and experiencing new places. I can and will ensure
positive experience's along with profit. I am willing to relocate with the
company that shares my core values.
I am passionate about creating and maintaining an
environment that provides respect, trust, positive, joyful and strong
leadership for Team members as well as our clients, prospective clients
and family members.
If Love is the Treasure... Laughter is the Key. - Y. Smirnoff
Core Professional Experience
21 years Administration, Marketing and Sales Experience
in Senior Living Communities
16+ years Executive Director/Administrator Experience in
Senior Living Communities.
Proficient in MS Office Applications, Excel and Outlook
Created and Taught Sales Training CE
Employment History:
2011-Present Innisfree Senior Living
110 Unit Independent and AL1 Community
Administrative Director of Sales and Marketing
21+ years Sales and Marketing Experience in Senior Living Communities.
16+ years Executive Director/Administrator Experience in Senior Living Communities.
Successful with a Census that I am budgeted to keep @ 95%
*Note* Community YTD previous history 10 years Census 75%, and within 6 months of start date, I raised and
have kept census YTD Average 95% OR HIGHER for 5+ years with a waiting list.
Conduct tours with potential Residents and families.
Close and write all contracts for new Residents.
Balanced and maintained the Marketing Budget.
Plan and implement all Marketing events hosted by the community and the Team.
Prepare, create and speak for Innisfree at Chamber Events, Health Care Alliance, Medical groups and all related
Senior Care Interest groups.
Promoting and building relationships in the community on a continuous basis to insure our excellent reputation and
name stays on top.
Create and update all advertising ads, marketing material and web site.
Maintain a minimum of 10-20 Follow up calls a day.
2005-2009 Sunrise Senior Living
180 Unit Independent and AL1 Community
Executive Director
Managed a Team of 45+ including 8 Department Heads.
Leader in sales working directly with the Marketing Director on a daily basis. Together we maintained census @
94% on average for 4+ years.
Provided a home environment filled with love, compassion, respect and guidance for Residents as well as Team
Members.
Wrote Yearly Budget for Community as a whole.
Balanced, maintained and monitored weekly, monthly and yearly budget to ensure we stayed @ or below the YTD
set for the community.
Kept a Check and Balance weekly Excel Checkbook for Overall expenses as well as for all department Heads.
Created and Prepared monthly Variance Reports for Area Managers review.
Managed staffing schedule with Department Heads to ensure that Overtime was kept @ or below 2%.
Human Resource responsibilities, including all decisions or actions in regard to counseling, rewarding, hiring and
termination of Team Members.
Wrote all contracts and managed closings of new Residents.
Open door policy on 24 hour call for any Resident or family concerns needs and compliments.
1996-2005 Woodland Heights Retirement Community
82 Unit Independent Living
Executive Director/Marketing Director
Provided a home environment filled with love, compassion, respect and guidance for residents as well as Team
Members.
Managed a Team of 25+ including 5 Department Heads.
Responsible for Census that I kept @ 100% with a waiting list.
Closed and wrote all contracts for new Residents.
Balanced and maintained the daily budget.
Open door policy on 24 hour call for any Resident or family concerns needs and compliments.
Planned implemented all Marketing events hosted by the community as well as outside presentations.
Created print ads, wrote and produced Television commercials.
Responsible for maintaining, corrections and distributing payroll.
Human Resource responsibilities, including all decisions or actions in regard to counseling, rewarding, hiring and
termination of Team Members.
Additional Certifications and Skills:
AL1 Licensed Administrator
(License inactive at present time by choice)
Proficient in Microsoft Word, Excel and Outlook
Medication Administrator Certification
Excellent in prioritizing and Multi-Tasking
Real Estate Agent License 1998-2005 Active
(License inactive at present time by choice)
Education:
University of Arkansas at Little Rock
University of Daytona Beach
MAJOR/PSYCHOLOGY
MINOR/ENGLISH
References:
Professional
Jim Kobrick
Former Area Manager of Operations
Sunrise Senior Living
Ken Kilgore
Former Area Manager
Woodland Heights.
Patrick Riley Sr.
Former Owner/Retired
Woodland Heights
(Deceased but his Son, Pat Riley Jr. is available upon request.)
Personal
Shawn Wallace
Pastor
First Christain Church
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