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Director of Volunteer Services

Location:
Pasadena, CA, 91104
Posted:
January 11, 2017

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Original resume on Jobvertise

Resume:

Sandra Gillard

Pasadena, CA *****

acx7x2@r.postjobfree.com 626-***-****

Volunteer Services & Event Services Coordinator

Engaging Volunteer Manager and who routinely works with community members

and coordinates equally motivated volunteer staff. Adept at assessing

community needs, procuring people and supplies, and coordinating volunteer

activities. Specialize in strategic planning while applying personal

organizational skills. Successful large event planner who is able to

successfully direct complex projects from concept to fully operational

status. Adapt easily to changes in priorities; seamlessly manage multiple

assignment with excellent follow-through skills to ensure meticulous

attention to detail.

Proven ability to work with a diverse group of individuals including staff,

volunteers and board of directors. Natural leader who coaches and empowers

all individuals to be their best selves and derive satisfaction from their

work.

Offers expertise in the following areas:

Volunteer Coordination Large Event Planning Vendor Negotiation

Human Resources Budgeting & Cost Control Relationship Building

Project Management Leadership & Coaching Conflict Management

Professional Experience

FREELANCE PROJECT WORK 2011 to Present

. Wrote, directed, and produced documentary film which was shown at the

Sundance Film Festival.

. Published a biography on a renowned film director.

SOCIETY OF ST. VINCENT DE PAUL COUNCIL OF LOS ANGELES, Los Angeles, CA

Volunteer Coordinator & Special Events Planner 2008 to 2010

Assisting children, families and the homeless of all faiths by providing

shelter, food and clothing throughout local and surrounding counties.

Directed volunteer coordination duties including hiring, training and

assignments. Developed and implemented a major donor program and donor

recognition protocols. Managed direct mail campaigns. Planned and

coordinated large scale events and galas.

. Co-organized a program with the Department of Aging to employ and retrain

senior citizens for paid positions such as front desk reception and

clerical, using grant funds given by the agency.

. Planned and coordinated annual gala from inception to completion attended

by 300-350 donors. Coordinated hotel banquet location at the Four

Seasons of Beverly Hills, vendor negotiation, and recruitment of

corporate sponsors, celebrity attendees and service awards. Managed

event budget and volunteer staffing.

PROJECT ANGEL FOOD, Los Angeles, CA

Manager of Volunteer Services 2005 to 2007

Supervised the volunteer department of this high profile charity

organization which was awarded 5 Stars on Charity Navigator. The volunteer

department was responsible for running the agency whose original mission

was to provide daily meals to HIV/AIDS patients and then expanded to feed

and nourish all individuals who were homebound by illness. Responsible for

recruitment, training, retention and recognition of all volunteers.

. Oversaw all activities taken on by a professional kitchen staff.

Coordinated the logistics of over 100 volunteers daily who packaged and

delivered 800+ meals per day.

. Coordinated and implemented from inception to completion, the annual

"Divine Design," a large scale five-day gala and fashion show with over

500 attendees. Event took place in the closed Robinsons-May department

store which was staged with donated merchandise to resemble a fully

stocked department store. Coordinated corporate sponsors, donation,

celebrity attendees, and volunteers to stage the venue, to run the cash

registers, to man the caf and to restock goods over the five days.

Coordinated the logistic of 1700 volunteers over the five-day event.

CITY OF HOPE MEDICAL CENTER, Pasadena, CA

Director of Volunteer Services 2002 to 2005

Coordinated all volunteer management responsibilities for 47 service areas

for the hospital including the tram service, front desk, patient escort and

gift shop of this six acre property with multiple buildings. Directed

recruitment, retention and training of staff and volunteers. Developed

volunteers into a goal oriented cohesive group of professionals.

. Managed a $650K annual department budget; authored and implemented new

volunteer orientation manuals; designed service development plans and

constructed audit tools to measure results.

. Re-organized entire gift shop department, turning a $136K annual loss

into a monthly gain of $75.8K in kind donation of volunteer hours, equal

to 31.5 FTE per month. Gift shop buyer.

. Planned the annual Bone Marrow Transplant Donor and Recipient Reunion

attended by over 1000 individuals; coordinated all logistics and

budgeting for this outdoor picnic luncheon including celebrity guests.

ST. LUKE MEDICAL CENTER, Pasadena, CA

Director of Volunteer Services 1996 to 2002

Performed all aspects of volunteer management including recruiting,

interviewing, orientation, scheduling, relationship building, problem

solving and attrition.

. Coordinated a "Women on Welfare" retraining program in conjunction with

the Department of Unemployment; received grant funds from the division

to support basic training and employment skills for women; empowered

women and assisted them in seeing their own self-worth. 25 program

participants of which 20% were actually later hired by the hospital.

. Ran an "At Risk" youth summer employment program, paid for by a city

project; provided training and summer work for students.

Education

Coursework: Political Science, University of California at Los Angeles, Los

Angeles, CA

Technology Skills

Microsoft Office: Word, Excel, PowerPoint, and Outlook: Raiser's Edge 7,

Volgistics; Social Media Platforms



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