Shirley C. Caliwan
Address: Ormoc City Leyte
Email Add: **************@*****.***
Mobile No: 099********
QUALIFICATIONS:
Experienced as a Private Tutor in OMAN
Experienced as a Front Desk Clerk/ Receptionist in Sabin Resort Hotel, Leyte, PHILIPPINES.
Experienced as a sales agent for a reputed consumer product company and consider as a key player in a branch sales team and always won quarterly company sales award for the whole year.
WORK EXPERIENCE:
HOTEL SUMMER SANDS August 2013- August 2016
Location: Al Mabeelah, Seeb, OMAN
Designation: PRIVATE TUTOR
ROLES AND RESPONSIBILITIES:
Travel to student’s homes or schools to conduct tutoring sessions.
Schedule tutoring appointment with students or their parents.
SABIN RESORT HOTEL February 2010- May 2012
Location:Ormoc City, PHILIPPINES
Designation: FRONT DESK CLERK
ROLES AND RESPONSIBILITIES:
Carrying out the day-to-day duties of front desk reception, answering telephone calls, and transferring calls as necessary, dealing with general enquiries of the clients and guest.
Provide information for the guest, services offered and promotion if necessary.
Ensuring as much as possible the complaints and concerns of the guest is attended speedily and in professional manner.
COLGATE – PALMOLIVE PHILIPPINES January 2009- February 2010
Location:Maasin City, PHILIPPINES
Designation:SALES FRONT LINER
ROLES AND RESPONSIBILITIES:
Promote product to the General public.
Offer the product and demonstrate to the prospected customer in return making it as a fast moving and ahead of the competitor in consumer provincial market.
EDUCATIONAL BACKROUND:
(HRTS) Hotel Restaurant and Tourism Services - JE MONDEJAR Computer College
VOCATIONAL: FOOD AND BEVERAGE
SKILLS:
Proficient in MS Application (MS WORD, MS EXCEL, MS Power Point; etc.)
Excellent in communication and interpersonal skills, both verbal and written.
Can work under pressure and fast pacing environment.
TRAININGS and SEMINARS:
600 hours on Hotel Front office and Housekeeping Management overview.
Management on Hotels at Hotel Alejandro Tacloban, Philippines.
PERSONAL INFORMATION:
Date of Birth: 26 July, 1990
Place of Birth: Ormoc City PHILIPPINES
Language Spoken: TAGALOG, ENGLISH A little bit of ARABIC