Customer Service Sales

*** **** ******* **.

Lawrenceville, GA *****

Phone 404-***-****

E mail: *********@*****.***

MICHAEL B. LYON

Objective

Seeking a position that will provide new opportunities to utilize my sales, management and customer service skills.

Education

1965 1969

Boston University

Major: Business

Work experience

April 2004 July 2014

Georgia Department of Corrections, Atlanta, GA

Inside/Outside Sales, Marketing, Supervision, & Customer Service

Sales: Sold in 27 counties and exceeded all sales quotas

Marketing: Responsible for new product development and advertising

Supervision: Responsible for running a department in a manufacturing facility.

Trained state inmates to operate equipment in a safe manner, according to company policy and procedure

Ordered all supplies and materials for continued successful operation of the department

Customer Service: Consistently met or exceeded monthly sales goals

Frequently assigned special projects in addition to daily responsibilities

Built strong relationships with customers

Assisted four regional salesmen

References:

Christy Haddock – Pickron Orthodontic Care 678-***-**** Pam McIntyre – Real Estate Agent Coldwell Banker – 678-***-**** Dawn Fletcher Gwinnett County, Teacher 404-***-****

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