Systems Engineer

KEY SKILLS AND COMPETENCIES

*+ years of experience with Oracle and Microsoft SQL Server administration. 15+ years of professional experience on Information Technology.

Oracle database 11g certified professional (OCP), MS Windows MCSE

Database Administrative expertise with Oracle 10/11, Microsoft SQL Server 2005, 2008, 2012

Oracle Database backup/recovery procedures, Microsoft SQL Server backup & recovery

Manipulate schema objects

Oracle ASM, RMAN, DATAPUMP, STREAMS, Flashback,

Working experience with Oracle security features such as Oracle Wallet, Listener password, User profile, Roles.

Expert in installation, administration and networking in various environments.

Expert in Microsoft Windows Platforms (XP, 7, 8, 2003, 2008, 2012),

MS Exchange Server (2003, 2007, 2010, 2013)

Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; DNS; WSUS, Sharepoint

Proficient with Virtualization Technologies

Project Management

Software

MS Windows 2012 / 2008 / 2003 Server, MS Windows 8 / 7 / Vista /XP

Linux – Ubuntu, CentOS

Virtualization – Hyper-V, VMware, Citrix ZenApp

MS Office Suites 2013 - 2000

Database – Oracle 11g, MS SQL 2012/2008/2005

Application Servers - MS Exchange 2013-2003, IIS, Remote Desktop Services

Antivirus Software – Enterprise editions of Symantec Endpoint Protection, McAfee, Kaspersky, CA TotalDefence, Sophos

Backup software – Symantec BackupExec 7.0 – 15, EMC Retrospect, ARC Server

Networking / Hardware

Switches, firewalls, enterprise wireless solutions – Cisco, HP ProCurve managed switches, HP MSM760 wireless controller, SonicWall TZ and NSA series.

Design and implementation of the network layout – VLANs, routing, remote access (IPSec, PPTP, SSL-VPN).

PCs, Server hardware, Printers, Miscellaneous PC hardware, SAS/SCSI devices, DAS, NAS, SAN, iSCSI

PROFESSIONAL EXPERIENCE

Systems Engineer 2001 – Present

PowerEdge Systems Inc., Barrie, Ontario

Responsible for day-to-day operations, assessing the service department performance and implement changes.

Analyze and evaluate existing and emerging hardware and infrastructure software solutions for continuous improvement. Lead and perform testing, reporting, capacity planning, performance optimization for various system, network, storage and backup subsystems. Make technology decisions that determine availability of the infrastructure based on pre-approved guidelines.

Refine business requirements, converting them to technical specifications and devise an appropriate infrastructure solution integrating multiple technologies.

Evaluate the operations of existing information systems. Analyze client needs and make recommendations for improvements, and determine infrastructure system requirements.

Meet with clients to discuss system requirements, specifications, costs and timelines. Provide technical support and guidance as warranted.

Research, design, implementation and administration of Information Systems based on MS Windows technologies.

Resolve complex technical issues by pulling accurate and factual information from number of sources in order to formulate a root cause analysis perspective.

Design and implement group policies and network security for MS Windows 2012/2008/2003 Networks.

Plan and implement backup solutions for end clients – capacity planning to assist with the technical decision regarding the selection of software and hardware, design backup strategy and maintain a disaster recovery plan to minimize system, data, and operations risk and loss. Monitor backup jobs status - remote and local. Troubleshoot backup and recovery job failures. Test disaster recovery plans.

Responsible for disaster recovery of AD domain controllers (authorative and non-authorative), bare-metal recovery of servers, partial recovery of files and folders, SQL and oracle database backup and recovery.

Troubleshooting and analyze problems associated with software packages, server and hardware devices.

System Administration for MS Windows 2012/2008/2003 Networks for end clients. Responsible for DNS, DHCP, RRAS, WSUS and CA servers. Ensure domain security, ACLs, user rights, group policy consistency and integrity. Create users, groups and OUs according to the business model of the client.

Install, configure, update and maintain server software and hardware. Utilize manufacturer’s specific (HP Insight Manager and iLO) and OS specific applications to monitor the health and performance of the server. Configure alerts.

Maintain MS Exchange infrastructure. Monitor and troubleshoot issues with mail server performance. Design and implement message filters and address policies. Track and troubleshoot issues associated with messages delivery, mailbox quotas.

Act as a Storage Administrator – install HBAs, provision storage according best practices for particular application, resize volumes, migrate between different RAID levels – offline or online, provision HP NAS (Windows storage server 2008 R2). Install and configure MS iSCSI Software Target.

Act as a Database Administrator for MS SQL and Oracle servers. Responsible for installation and configuration of the database infrastructure. Design and implement maintenance plans for database integrity check and backup. Monitor and analyze database server’s performance and make recommendations for improvements.

Manage LAN/WAN. Monitor network performance and make technical decisions regarding improvements of the network infrastructure. Troubleshoot network related issues.

Implement VPN solutions based on security appliances or software.

Analyze, make a technical decision and implement MS Windows OS, Exchange and SQL migration;

Mobile devices integration with customer’s network and data infrastructure.

Effective network troubleshooting and problem solving skills with software, server and hardware devices.

Build working relationship with vendors.

Service Administrator for HP Authorized Service Centre. Warranty and post warranty repairs of computer systems.

Network Systems Engineer and Head of Service Department 1995 – 2000

Stemo Ltd.

Design, deploy and support LANs and Intranets. Design topology and configure switches.

Configure routers - setup VLANs, configure firewall rules, setup VPN access.

Configure MS Windows 2000 servers – deploy AD, configure DNS, DHCP, RRAS, SNMP, and Group Policies. Ensure domain security, ACLs, user rights, group policy consistency and integrity.

Novell NetWare 4.x Servers – configure and deploy Novell Directory services, install client software, maintain scripts and ACL lists. Configure network printers in Directory Services.

Install, configure and maintain NAS and SAN structure – install FC switches, create LUNs,

Install, troubleshoot and optimize desktop software. Install patches.

Organize and supervise installation, troubleshooting and repair of desktop computer systems, servers and peripheral equipment.

Keep current with new software and hardware technologies.

Effectively coordinate all activities in the service department.

Train technical and non-technical staff.

Successfully improve Service Database and reduce Report Time.

Perform network administration.

CERTIFICATIONS

MCSE

Oracle OCP

CCNA

HP AIS, APS – Servers, Business Desktops and Laptops

EDUCATION

York University, Toronto

The Division of Continuing Education

Oracle Database 11g Administrator DBA Certification Training Sep 2013 – Nov 2013

Technical University, Bulgaria Completed 1995

Major: Electronic Engineering and Microelectronics, completed 5 years

Achieved 4.0 GPA, Maintain Dean’s List standing every semester

MASTER of Electrical Engineering Degree (M.Sc.)

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