Stella Hagans
Jacksonville, FL 32221
********@*****.***
ADMINISTRATIVE EXPERIENCE & MEDICAL HIGHLIGHTS
Health Care Science with HIV/AIDS, HIPAA
Articulated Nursing Assistant
Advanced Home Health Aide with CPR Training
Phlebotomy and Hematology
Geriatric Skills
Respiratory Therapy Aide
Answer Multiple Phone lines & File
10-Key Numeric Data Entry, Appointment Scheduling/Reschedulig,
Bookkeeping, CPT Coding (Entry Level), Diagnostic Coding,
ICD-9-CM Coding, Insurance & Claim Processing
Medical Billing & Collections,
Medical Front Office Procedures, Medical Office Financial Operations,
Patient Information Management, Patient Registration,
PROFESSIONAL EXPERIENCE
PHLEBOTOMY
Draw blood from patients and prepare the blood samples for tests and procedures
Explain procedures to patients walking them through the blood drawing process.
Provide a calm environment for patients in which blood samples are drawn.
Prepare the area for blood samples to be drawn by cleaning the area, applying the right amount of pressure and making sure the area is safe after the blood sample is taken.
Conduct vital signs administer medications and check blood pressure
Utilized EKG, Microscope, Peak Flow Meter, Glucometer, Hematocrit machines
Obtains blood specimens by performing venipuncture’s and finger sticks.
Maintains specimen integrity by using aseptic technique, following department procedures; observing isolation procedures.
Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed.
Use proper personal protective equipment to ensure patient and personal safety at all times
HEMATOLOGY
Set up, maintain, calibrate, clean, and test sterility of medical laboratory equipment.
Prepare standard volumetric solutions or reagents to be combined with samples, following standardized
formulas or experimental procedures.
Analyze the results of tests or experiments to ensure conformity to specifications, using special mechanical
or electrical devices.
Conduct chemical analyses of body fluids, such as blood or urine, using microscope or automatic analyzer
to detect abnormalities or diseases and enter findings into computer.
Analyze and record test data to issue reports that use charts, graphs, or narratives
CERTIFIED NURSING ASSISTANT/DIRECT CARE PROVIDER
Assisted patients with medication maintenance displaying attention to detail.
Professional bedside manner with genuine concern for the patient’s welfare.
Monitors patient condition by observing physical and mental condition, intake & output and exercise. Supports patients by providing
Housekeeping and laundry services, shopping for food and other household requirements. Preparing and serving meals.
HISTORY OF EMPLOYMENT
2012- 2013 All Medical Staffing, Jacksonville, FL
2008-2012 Memorial Hospital, Jacksonville, FL
2007-2007 All Medical Staffing, Quest Diagnostics
4/2005-4/2006 Oncology Cancer Center, Jacksonville, FL
2000-2004 Jefferson City Medical Group, Jefferson City, MO
1999-2000 Villa Marie, Jefferson City, MO
EDUCATION/TRAINING
Florida Career College, Health Services Administration, A.S., Jacksonville, FL
Metro Business College, Medical Administrative Assistant Jefferson City, MO
New Madrid County Area Vocational Technical School. Health Occupation, Certificate New Madrid, MO