Administrative Assistant Support
Resume:
Susan Stroh
*** **. ******* *******, *** *
Lake Worth, FL 33460
Cell: (561) 945 – 5174
Email: *************@*****.***
I have over 20 years of office management, administration, divisional support and supervisory experience in diversified areas: government, commercial, mental health and pathology transcription.
Note: From January, 2010 to 2014 I was caring for my ailing mother and my disabled husband who required 24-hour care and attention prior to their passing in June, 2012 and May, 2013. At this time, I am currently seeking outside or home based employment in which any of my professional skills can be utilized.
Professional Experience
Provide administrative support for all pathologists, transcribed and generated pathology reports, implemented filing system and answered phones
US Path Labs August, 2015 – March, 2016
Medical Transcriptionist/Data Entry
Ø Transcribed and proof read gross and microscopic description pathology reports
Ø Collected and sent all necessary information for outside consultation services
Ø Created pathology reports by entering all patient information and insurance information.
Nursing Services of Palm Beach August, 2014 – May, 2015
Admin Coordinator of Scheduling
I am responsible that all our clients are staffed with the appropriate HHA, CNA’s or RN’s, answer telephones, liaison between marketers and Director/owner of the company.
Bethesda Memorial Hospital May, 2009 – January, 2010
Pathology Transcriptionist – Pathology Department
Provide administrative support for all pathologists, transcribed and generated pathology reports, implemented filing system and answered phones
Ø Transcribed and proof read gross and microscopic description pathology reports
Ø Maintained an up-to-date file and consult file
Ø Collected and sent all necessary information for outside consultation services
Ø Performed all pertinent computer functions & telephone customer services
Ø Liaison between all persons coming into the Pathology Department and pathologist
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Palm Beach Pathology Services June, 2007 – April, 2009
Pathology Transcriptionist – Pathology Department
Provide administrative support for all pathologists, transcribed and generated pathology reports, implemented filing system and answered phones
Ø Transcribed and proof read gross and microscopic description pathology reports
Ø Maintained an up-to-date file and consult file
Ø Collected and sent all necessary information for outside consultation services
Ø Performed all pertinent computer functions & telephone customer services
Ø Liaison between all persons coming into the Pathology Department and pathologist
Note: From September, 2005 until June, 2007 my family and I were living in North Carolina and I was caring for my ailing mother and my disabled husband
Palm Beach Pathology Services July, 2005 – September, 2005
Pathology Transcriptionist – Pathology Department
Provide administrative support for all pathologists, transcribed and generated pathology reports, implemented filing system and answered phones
Ø Transcribed and proof read gross and microscopic description pathology reports
Ø Maintained an up-to-date file and consult file
Ø Collected and sent all necessary information for outside consultation services
Ø Performed all pertinent computer functions & telephone customer services
Ø Liaison between all persons coming into the Pathology Department and pathologist
Boca/Delray Laser Pathology Services April, 2003 – June, 2005
Pathology Transcriptionist – Pathology Department
Provide administrative support for all pathologists, transcribed and generated pathology reports, implemented filing system and answered phones
Ø Transcribed and proof read gross and microscopic description pathology reports
Ø Maintained an up-to-date file and consult file
Ø Collected and sent all necessary information for outside consultation services
Ø Performed all pertinent computer functions & telephone customer services
Ø Liaison between all persons coming into the Pathology Department and pathologist
Ø Distributed and filed all reports and any other necessary filing
Ø Maintained all office supplies on a monthly basis
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Bethesda Memorial Hospital September, 2001 – April, 2003
Pathology Transcriptionist – Pathology Department
Provide administrative support for all pathologists, transcribed and generated pathology reports, implemented filing system and answered phones
Ø Transcribed and proof read gross and microscopic description pathology reports
Ø Maintained an up-to-date file and consult file
Ø Collected and sent all necessary information for outside consultation services
Ø Performed all pertinent computer functions & telephone customer services
Ø Liaison between all persons coming into the Pathology Department and pathologist
The AGES Group, L.P June, 1998 – December, 2000
Sr. Administrative Assistant/Office Manager
Ø Maintained all the organizational obligations of the Government Department, provided administrative support to each division, coordinated office operations and travel logistics, established office procedures/policies, created Documentation Center, implemented filing and computerized log system and supervised temporary personnel
Ø Structured and organized office operations by establishing policies and procedures, establishing relationships with commercial vendors and corporate functions that provide office support, streamlined efforts and implemented efficiencies to achieve monthly cost savings of $10K
Ø Full-time administrative assistant/support to the President through filing, copying, preparation of documents, performed various assignments, coordinated travel and established schedules, reporting employee attendance, collection of time sheets and coordinated corporate meetings and logistics
Ø Team support to Director of Contracts in preparation of letters, memos, spreadsheets, proposal documents, performed research and support analysis of contract documents for commercial (subcontractors/vendors) and government (Army, Navy and Air Force) requirements
Ø Supported Director of Contracts in legal matters through research, coordinating documents between various law firms, established meetings, kept schedules and tracked action items
Ø Supervised, trained and monitored the work of other Administrative Assistants and Receptionist who provided clerical support to the department and I maintained all office supplies and equipment
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Rockland Psychiatric Center September, 1997 – May, 1998
Secretary/Administrative Assistant – Nursing Department
Provided team support to a staff of 140 managers by tracking and providing details in response to inquiries and requirements re: previous activities of patients
Ø Managed/prepared documents for typing and responsible for copying and filing data
Ø Created document formats from drafts and marked copies to produce clean and accurate correspondence
Secretary/Admin Asst – Incident Review Dept December, 1988 – Sept, 1997
Managed/tracked telephone reports of critical incidents, coded reports in terms of priority, copied and distributed reports as required
Ø Evaluated detail of telephone reports and provided advisory assistance to managers to identify the required actions
Ø Perform quality/audit function for all incident reports and various other documents for completeness and clarity to ensure conformance with establish criteria
Ø Created correspondence, memoranda, notices and other documents as required
Ø Improved existing filing system and maintained/monitored department file systems to ensure efficiency in retrieval
Ø Managed/performed all organization data entry required, transmitted data electronically to the main office and ensured that all files were backed up prior to the transmittal
Receptionist – Human Resources May, 1986 – December, 1988
Provided team support to all managers/team leaders, finger printed new employees, filed, answered phones and took pictures for ID badges
Education
Dominican College 1990 – 1993Elementary Education/Business Admin
Blauvelt, NY
Rockland Comm College 1983 – 1985Business Administration
Suffern, NY
Dominican College 1982 – 1983Computer Science
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