Manager General

Michelle A. Faz, CMCA®, AMS®, CAM®

Realtor®, CDPE®

**** ********** *****, ********, ** 20112

********.******@****.***

C: 703-***-****

Professional Property Manager

Motivated and highly experienced in professional Condominium and HOA Management. Multiple Professional Management designations with a solid history of professional management experience. Responsible for managing multi-million budgets and Capital Reserve projects. Talented for cultivating and supporting resident relations, and client retention.

Highlights of Expertise

Contract Negotiations, Budget Development & Forecasting, Team Training, Bylaw & Rule Enforcement, Resident Relations and Communications, Board and Management Reporting, Contractor/project monitoring, Maintenance and In-Unit supervision, Emergency preparedness and planning.

Professional Experience

First Service Residential Management, 3/14-10/16

General Manager, Fairfax

400-Condominium, Gated, Garage/Surface Parking, Pool, Club House, Business Center, Fitness Center & Tot Lot.

Capital Improvements: $350,000 Sprinkler Repair/Unit Restoration Project, $75,000 Roof Repairs, $60,000 Breezeway Handrail Painting Project,

Responsibilities: Full Service, professional management on-site, Bylaw and Rule Enforcement, violation/hearing processing, Board and Committee support, contract bidding and supervision, invoice processing, budget preparation and analysis, replacement reserve project supervision, bid specifications, Insurance claim/repair supervision, Annual Meeting organization, Board Reports, staff supervision, newsletter preparation, maintenance supervision/direction, communication to owners and residents, and other various day to day responsibilities.

Associa/Legum & Norman Management Company, 10/12-5/13

PT General Manager, Arlington

189-Condominium,3 mid-rise towers, pool, tennis, courts, and tot lots.

Responsibilities: Full Service Administrative management on-site, Bylaw and Rule Enforcement, Board support and committee assistance, contract bidding and supervision, web site updates, minute taking, billing and invoicing, budget preparation and control, bid specifications, Annual Meeting organization, Board Reports, staff supervision and other day to day responsibilities. www.columbiaknoll.com

Legum & Norman Management Company, 3/07-6/08

PT General Manager, Two Associations located in Woodbridge

Master Associations – Multi Family Communities, Club Houses, Fitness Facilities, Rock Wall, Multiple pools, tennis, courts, and tot lots.

Responsibilities: New developments. Full Service Administrative management on-site, Bylaw and Rule Enforcement, Board support and committee assistance, contract bidding and supervision, web site updates, minute taking, billing and invoicing, budget preparation and control, bid specifications, Annual Meeting organization, Board Reports, staff supervision and other day to day responsibilities.

Re/Max Allegiance, Licensed since 9/2006

Realtor

Assist clients with purchasing, selling and renting real estate in Virginia. Property management control for clients. Develop and maintain client database. Develop marketing strategies for television and traditional advertisement. Contract preparation. Train and assist Realtors for Short Sales, Foreclosures and traditional property sales. Comparative Market Analysis Reports. Prepare Broker Price Options for large financial institutions, appraisal preparations for Asset Managers, contract training and execution. Maintain professional designations, and continuing education required for practicing Real Estate in Virginia. Maintain National and State required Real Estate licenses, and memberships. Maintain knowledge of Real Estate laws, Respa and HUD laws. www.RE/MAX.NET

Plaza Condominium, 5/02-8/06

General Manager, Alexandria

240-Unit Luxury Condominium, pool, saunas, tennis courts, exercise room, garage parking.

Capital Improvements: Balcony Restoration $350,000, Lobby Flooring replacement $50,000, Fence Replacement $25,000, HVAC Replacements $20,000, Window Replacements $23,000, GeoTech Monitoring $20,000, Major landscaping and drainage improvements $22,000, Tennis Court Replacement $22,000, Asphalt Restoration $17,000, Canopy Replacement $7,000, Access Phone Installation and Software training, Balcony and window flashing repairs, and Engineering Survey Reviews.

Responsibilities: Full Service Administrative management on-site, Bylaw and Rule Enforcement, Board support and committee assistance, contract bidding and supervision, billing and invoicing, budget preparation and control, bid specifications, Annual Meeting organization, Board Reports, Board meeting minutes and staff supervision and other day to day responsibilities. http://users.rcn.com/plazacondoalex.com

Woodlake Towers Condominium, 4/01-5/02

General Manager, Falls Church

829-Unit Condominium, commercial properties, 2 pools, 2 tennis courts, 3 exercise rooms, guest rooms, playground, playroom, indoor/outdoor parking facility.

Capital Improvements: Entrance Sign Replacement $60,000, Perimeter fence installation $30,000, Tot Lot installation $10,000.

Responsibilities: Oversee all building contracts, antenna leases and commercial leases, staff supervision, budget control and preparation, enforce Covenants procedures, control electronic key access system, building inspections and surveys, Bylaw, Rules and Policy enforcement, payroll, contract bidding, and oversee cellular antenna installations. www.woodlakecondo.org

Legum & Norman Management, 1998-2001

Building Manager, Chevy Chase

149- Unit Luxury Condominium, pool, exercise room, multi-level indoor parking facility, Doorman/Valet/Front Desk.

Capital Improvements: Garage Renovation $300,000, Window Flashing $40,000, Access System $40,000, Façade Restoration $20,000, HVAC Replacement $16,000, Roof Flashing Replacement $15,000, Vestibule Renovation $7,000, Desk Upgrade $6,000.

Responsibilities: Contract supervision, staff supervision, budget control and preparation, newsletter production, Board support and committee assistance, control in-unit maintenance program, Bylaw and Rule enforcement, payroll, contract bidding and invoicing control.

Britt Management, 1996-1998

Building Manager, Alexandria

221-Unit Luxury Condominium, commercial properties, indoor/outdoor parking facility.

Capital Improvements: Commercial Window Replacement $90,000, Access Control System $30,000, Asbestos Removal $30,000, Elevator Refurbishment $22,000, HVAC Replacement $17,000, Open House $15,000, parking lot resurfacing.

Responsibilities: Commercial Property Management, oversee all building contracts, staff supervision, budget preparation, Board support and committee assistance, building inspections and surveys, rule enforcement, Association file control, and Rule enforcement.

KPA Management, 1995-1996

General Manager, McLean

213-Unit Luxury Condominium & town home Association w/pool, exercise room, outdoor parking facility.

Responsibilities: Oversee all building contracts, supervise security and maintenance staff members, monitor all capital and building projects, committee assistance, building inspections and surveys, Newsletter production, Board Meeting Minute preparation, payroll, contract bidding and invoice control. www.mcleanchase.com

CFM Management, 1993-1995

Prospect House, Arlington

Secretary to the Board/Assistant to the General Manager

Responsibilities: Board Meeting Minutes, correspondence for the Board Secretary, monitor mail, filing, phones, front desk assistance, newsletter preparation, distribution, assist the General Manager as needed, Board Meeting attendance.

Education & Credentials

Actively working on Achieving the PCAM Designation

Over 20 years Professional Community Management Experience

CAM Certified

CMCA Certified

AMS Certified

Licensed Virginia Realtor

CDPE, Certified Short Sale/Foreclosure Specialist

PWAR Top Producer

RE/MAX 100% Club

RE/MAX Circle of Champions Award

Member of National Association of Realtors

Member of VA Association of Realtors

NOVA General Studies

Wakefield HS Graduate, Arlington

AGPA Board & Served on Various Finance Boards

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