Microsoft Office Customer Service

Experience

The Spencer Company, Missouri City, Texas

Irrigation Technician Nov 2016 – Present

Inspect stations for proper watering, do repairs on mainlines, sprinklers, and pressure vacuum breakers.

Advanced Call Center Technologies, Harlingen, Texas

Customer Service Representative December 2012 – August 2013

Helped customers with fraudulent transactions and assisted in translating to Spanish speaking customers.

Stripes Convenient Stores, Mercedes, Texas

Cashier March 2012 – September 2012

Worked overnight, assisted with cash audits, safe audits, daily reports, and inventory.

Southern Select Landscaping, Houston, Texas

Irrigation/Laborer June 2008 – February 2011

Assisted with irrigation installations, landscaping, repair & maintenance, & overnight clean-up crew leader.

Management & Training Center, Raymondville, Texas

Security Officer December 2007 – May 2008

Assisted ICE with perimeter check, transport detainees, verify incoming personnel, and outside checkpoint.

Burger King, San Benito, Texas

Manager February 2007 – November 2007

I was in charge of a 4 to 6 evening crew. Made safe audits, verified cash registers, daily reports, and inventory.

Whataburger, San Benito/Mercedes, Texas

Manager September 2002 – November 2006

I was in charge of a 4 to 6 evening crew. Made safe audits, verified cash registers, daily reports, and inventory.

Education

Lee’s College, Cleveland, Certificate

Microsoft Office User Specialist: Intro to Computers, Word Processing, Spreadsheet, and Database.

PEP, Cleveland, Certificate

Values-based entrepreneurship program of intensive three-month leadership academy and six-month business plan competition with training in business, marketing, finance and competitive strategies. Participants are coached by top executives and MBA advisors from universities across the country culminating in a 30-minute presentation to CEOs and investors. Graduates earn certificate in Entrepreneurship from Baylor University’s Hankamer School of Business.

San Benito High, San Benito, Degree

While attending San Benito High School, I participated in several extracurricular activities such as Business Computer Information System, Intro to Art, CO-OP, football, soccer, and was involved in assisting with Special Olympics. I graduated under the Texas recommended school program in May of 2002.

Skills

Prison Entrepreneurship Program Microsoft Office User Specialist

Competent Gavelier Communicator Bilingual

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