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Manager Customer Service

Location:
New York, NY
Posted:
January 10, 2017

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Resume:

Dibu Wolde

East Hampton, CT

acx7df@r.postjobfree.com - 860-***-****

WORK EXPERIENCE

General Manager

Girard, LLC - Hartford, CT - December 2008 to April 2015 Property Manager position. Multi-Tasking, such as, hiring and firing, leasing, accounting, customer service, vendors handling, maintenances coordinating and follow housing authority regulation. Executive Producer

ENBS TV - Washington, DC - November 2003 to December 2008 Managed and coordinated community based television programming. Used skills in broadcasting, lighting, directing, editing and managing control room. Fully autonomous and kept associates informed as needed. Mobilized resources to accomplish goals. Trained staff to provide courteous and efficient service. Handled recruiting functions including reviewing applications, conducting on-site interviews, hiring and performance reviews. Counseled, disciplined and terminated staff in appropriate instances. General Manager

Wolde's Restaurant and Tolland Retail Store - Hartford, CT - November 2001 Managed and trained staff to provide courteous and efficient service.Handled recruiting functions including reviewing applications, conducting on-site interviews, hiring and performance reviews. Established and maintained effective working environment for employees. Supervised staff in handling quality food presentations, wine selection, handling vendor issues and inventory control. EDUCATION

Master's in Business Management in Business Adminstraion Webster University - Denver, CO

1994 to 1996

SKILLS

Amharic, Spanish, and knowledgeable of French and Germarn languages. (8 years) ADDITIONAL INFORMATION

Mr. Wolde authored two Micro-Enterprise Development texts, and compiled local historical accounts of Peace Corps Volunteers experiences, for use in business education classes. As a Peace Corps Volunteer, his regular duties included business development, consulting, daily lesson planning, preparing exams, evaluating students, and preparing business plan presentations.



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