Customer Service Sales
Resume:
TONY BLESSING
**************@*****.***
Ponte Vedra Beach, FL 32082
Professional Overview
Having been in the financial industry for 11 years and working extensively in both the front-end (sales) and back-end (operations/administration) of leasing and credit driven companies, the experience in the industry as a whole has provided me with a wealth of knowledge and expertise.
As an Account Representative/account manager who exceled at building a loyal customer base to achieve both short and long-term organizational sales goals, I developed the ability to interpersonally connect with clients on a separate and distinctive level. By maintaining a proficient and proactive work ethic, I found that customers were not only comfortable during the initial contract negotiations but also enthusiastic in coming back to repeat their business. On the operations/administrative side of the industry, as a senior funding specialist it was my responsibility to be a precise, accountable and thorough facilitator of vendor driven deals that needed to be paid expeditiously. Streamlining the process of funding was of utmost importance. While inputting financial information into multiple systems at a time, being precise, accurate and decisive was paramount in ensuring our customers were paid in a timely manner. In short, I am a self-motivated financing professional offering strong communication and quick thinking skills. Efficient in multitasking and can work effectively on goal oriented teams, as well as independently, in fast-paced environments. Highlights/Attributes/Skills
Strategic account development
Strong interpersonal skills
Relationship selling
Customer-oriented
Skilled multi-tasker
Exceptional customer service skills
Analytical
Dedicated to growing clientele
Strong organizational skills
Telecommunication skills
Order processing
Time management
Spreadsheet management
Microsoft Office proficiency
Meticulous attention to detail
Results-oriented
Self-directed
Computer-savvy
Understands grammar
Customer service-oriented
Advanced clerical knowledge
Multi-line phone proficiency
Critical thinker
Experience
Senior Funding Specialist Feb 2008 to Current
Navitas Credit Corp - Ponte Vedra Beach, FL
-Verified details of transactions over the phone, including funds/terms/equipment locations and total account balances to end users before funding equipment vendors.
-Balanced batch summary reports for verification and approval.
-Dispensed guidance, direction and authorization to team members to ensure prompt payment of funds.
-Cultivated strong working relations with the sales and accounting departments to continue the rapid growth of the company.
-remained level-headed in the face of "month end" sales rushes and any unforeseen obstacles.
-Trained and supported users during new system implementations and upgrades.
-Maintained or improved margins over previous years.
-Handled telephone inquiries.
-input the details of individual deals. i.e., terms, payments, equipment location, billing location, dba name, personal guarantor information, individual states' tax percentages to be added, vendors to be paid and the method in which they wanted to be paid. Account Manager Oct 2003 to Jan 2007
Marlin Leasing Corporation - Mount Laurel, NJ
-Managed a portfolio of small ticket leasing accounts, which generated 150-250k sales volume per month on average.
-Grew customer base from end user driven deals to 15-25 vendor accounts that I established, maintained and continuously communicated with.
-Completed on average 75 daily outbound calls.
-Collaborated with regional sales managers to prepare and deliver strategic sales implementations to larger vendors not yet utilizing the leasing option for their customers. Education
Associate of Arts, Graphic Arts
University of Northern Colorado - Greeley, CO, Weld County
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