Customer Service Manager

Ketrick Cage

Houston, TX *****

***********@*****.*** - 832-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Package Handler

UPS - Houston, TX - October 2016 to Present

Take and study orders for package picking and ensure that they are understood properly Visit to the picking or storage site to pick packages Read package information (address, barcode and label) to determine where to look for package Pick packages from storage areas and ensure that the information provided on them coincides with work orders Ensure that packages are loaded onto forklifts and transported to packaging areas Line Cook

Chili's - Houston, TX - January 2015 to November 2016 Prep/cook all orders that customers or the guest would order. Clean and stock food items that was use during my shift so that the next shift would be fully stocked. Label foods and check temperatures Speed of service, great customer service. Trained and delegated associates. Warehouse Associate

Texas Reexcavation - Houston, TX - February 2015 to October 2015 Personal Protective Equipment(PPE) pass out water meters, collect all tools that was passed out, fix tools that are broken. Drop off/Pick up associates. Check truck to see if they're cleaned out after every job. Accomplishments Safety, quick thinking

Assembler I

Hewlett Packard - Houston, TX - July 2013 to August 2013 Build and assemble computers body. Remove the empty sections and place hard drives and whatever else the sales order calls for. I was to place the order in plastic and foam then also put in cardboard box for Shipping and Receiving.

Department Manager

Wal-Mart - Houston, TX - March 2010 to April 2013

Supervised material flow, storage and global order fulfillment, Unloaded, staged and products for shipping, Resolved service issues in a timely manner, including coordinating and processing returns, Rotated stock by code and receiving date. Worked at a rapid pace to meet tight deadlines. Banded, wrapped, packaged and cleaned equipment. Operated powered lift trucks, floor sweeper, pallet jacks and forklift safety, used propane forklift to load.

Staff Force- Assembler

- 2008 to 2008

to 2008

staged and products for shipping, Resolved service issues in a timely manner, including coordinating and processing returns, Rotated stock by code and receiving date. Worked at a rapid pace to meet tight deadlines. Package candles in box tape the boxes together than stack on pallets for later shipping. EDUCATION

Lonestar College - Houston, TX

2013 to 2015

High School Diploma

Lincoln Academy Home School - Houston, TX

2003 to 2004

SKILLS

Twic Card Holder, Team Building, Natural leader, Collaborative, Adaptable, Active listening skills, Sharp problem solver, Strong organizational skills, Energetic work attitude, Customer Service Expert, Opening/ Closing Procedures. Packing and Scanning orders, Heavy industrial Equipment Operation, Determined, Safety Orientation Tracking, Strong Communication Skills, Customer-Service

Contact this candidate