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Customer Service Microsoft Office

Location:
Sidney, OH
Posted:
January 11, 2017

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SUMMARY OF QUALIFICATIONS

Evaluate the health of the clients, based on their findings. Advise clients on which foods to eat and those foods to avoid in order to improve health outcomes. Spend time on sales and marketing, scheduling appointments, and preparing informational materials for clients. Promote healthy nutrition behaviors by giving talks to groups about diet, nutrition, and the relationship between good eating habits and preventing or managing specific diseases.

CORE COMPETENCIES

Food science Psychology

Food safety management Medical Terminology

Principles of nutrition Early childhood education

clinical nutrition Cultural Competency

Sports nutrition Research and statistics

public nutrition hospitality management

Dietetics Patient care skills

Bio chemistry Catering and hotel management

Anatomy & Physiology

microbiology

EDUCATION

Cincinnati State Technical and Community College

Science Courses

Master of Science in Dietetic and food service management

Indira Gandhi Open University – Tamilnadu, Chennai, India, (2011)

Thesis- “Assessment of Nutritional status of primary school children

(7 to 1oyrs) and their impact through the nutrition education program”

Bachelor of Science in Clinical Nutrition and Dietetic

University of Madras – Tamilnadu, Chennai, India, (2007)

CERTIFICATE COURSES

Advance Diploma in Catering and Hotel Management

Government of India - Chennai, (2005)

Sports Nutrition – University grant commission

University of Madras - Tamilnadu, Chennai, India, (2005)

PROFESSIONAL EXPERIENCE

Score health & Fitness Club - Chennai, India

Manager /Senior Dietitian January 2010 – July 2011

Training and recruiting dietitians for the nutrition department.

Provided employee relations support to start up facility with team based work structure.

Manage day to day tasks in order to ensure a pleasant environment for both clients and employees.

Responsibilities include screening calls; managing calendars; meeting and event arrangements; preparing reports and financial data; training and supervising other support staff; and customer relations.

Customize nutrition/diet plans for weight management and obesity via consultations in person and telephone.

Apollo Hospitals – Chennai, India

Dietitian Dec 2009- July 2011

Explain nutrition issues.

Assess patients’ and clients’ health needs and diet.

Calculate patient nutritional requirements.

Conduct dietary, nutritional, and epidemiological research.

Counsel individuals and groups on basic rules of good nutrition, healthy eating habits, and nutrition monitoring to improve their quality of life.

Monitor food service operations to ensure conformance to nutritional, safety, sanitation and quality standards.

SIMS hospital – Chennai, India

Dietitian / Customer service coordinator July 2009- December 2009

Duties also include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.

Assess clients’ health needs and diet and advise accordingly.

Counsel patients on nourishment concerns and healthy eating habits.

Develop meal plans, taking both cost and clients’ preferences into account.

Evaluate the effects of meal plans and modify plans as needed.

Fitness One India Ltd

Dietitian and Coordinator June 2007 – July 2009

Performs administrative and office support activities for multiple supervisors.

Performs a variety of Internet research functions and uses for presentations on diet and health.

Supports senior-level managers and may supervise other support staff.

Perform consultations, healthy and balanced menu planning and food safety.

Handling Customer care in order to provide excellent consumer experience

Organize nutrition modules/seminars, workshops for schools, corporates and NGO's.

Write reports to document patient progress.

NOTABLE ACHIEVEMENTS

Awarded " Best Employee Of The Month" - January '09 (Fitness One)

Department Secretary of Human science department in JBAS College for women for the year 2006-2007.

General Secretary of Human science department in JBAS College for women for the year 2055 -2066.

Workshops and Seminars

1.International conference – Anna University, Chennai India – January 2011

2.International conference on “ Human science for the generation next” in JBAS college for women – July 13th to July 14th, 2006

3.Work shop on the IMS ACT: Making it known to people“Breast Feeding Week” in Stella Maris college - August 9th 2006

4.State level seminar on “Metabolic & Nutritional implication of HIV infection in the era of HAART in Prof. Dhanapalan College for women - August 2006.

5.“Continuing Nutrition education program” in Sri Ramachandra Medical College & Research Institute – October 7th 2006.

ADDENDUM

NUTRIITON TALKS

Importance of Pre and Post exercise meal

Importance of Breakfast.

Sports Nutrition.

Eat right is your rights- IT companies.

Nutrition for Kids- Kids Care Program.

TECHNICAL SKILLS

Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access)

REFERENCE

Upon Request



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